Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Cannot renew Apple Developer membership - there is no Renew button
My Apple Developer membership has expired and as a result I can't publish app updates and my app is no longer visible on the App Store. I'm trying my best to renew my membership, but there is no "Renew" button where it should be, as reported by multiple sources from Apple. I've tried web, the Developer on macOS, the Developer app on iOS, but there is nowhere a "Renew" button to be found. If I login with another (old) account I can see the renew button where there is none on my other account. I've contacted Apple Developer support, but they are not responding. Seems like I'm stuck. Does anyone have experience with this particular problem? How did you solve this problem?
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Jul ’25
Apple Developer Program enrollment completely stuck — no emails, no support
Hello! This is already my third post regarding this issue. I have been waiting for almost a month and have sent approximately 10 emails to Apple Developer Program Support. I have received no response at all — no updates, no explanations, and no assistance. What makes this situation particularly unacceptable is that Apple Support is clearly active and responding to similar enrollment issues in other forum threads. Seeing support help others while completely ignoring my case for an entire month is extremely frustrating and difficult to justify. This level of silence from Apple is not just disappointing — it reflects a serious breakdown in the enrollment support process.
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2d
Developer account has not been configured
Its been more than a week and my account is still in the same status as my developer account membership purchase is still pending This is frustrating for a developer to loose so many days spending so much of a premium just to get registered and even then facing this descrimination. For an Organisation of this scale, i think this will not look good. You take the time to scrutinise the developer but do not take his time, effort and their money. give a realistic timeline and not this far, which is not a good practice
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Jan ’26
Apple Developer Program: Payment confirmed, account stuck on “Pending” / “Enroll Now”
Hi, On Jan 23 I purchased the Apple Developer Program membership via the Apple Developer app on iPhone. The payment went through successfully and I received the confirmation email and invoice. However, when I sign in to developer.apple.com, my account still shows “Pending” and redirects me to “Purchase your membership / Complete your purchase”, asking me to pay again. My Apple ID subscriptions page shows the Developer membership as active (with an end date), but: Developer portal: Pending, prompts to purchase again Apple Developer app (Account screen): still shows Enroll Now / membership not active The web flow displays an Enrollment ID (I can share masked) What I’ve tried: Confirmed I’m using the same Apple ID everywhere Signed out, cleared cookies, tried private/incognito browser Waited well beyond 48 hours (it’s been ~1 week) I do not want to pay twice. This looks like a duplicate/unfinished enrollment or the paid membership not being properly attached/activated for my Apple ID. Has anyone experienced this and found a workaround? Any advice on the fastest way to get Apple to attach/activate the paid membership and close the pending enrollment? Thanks.
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3d
Charged Twice for Apple Developer Program – Same iCloud, Can I Get a Refund?
Hi everyone, I’m posting this to ask for advice and see if anyone has experienced a similar issue with the Apple Developer Program subscription. On July 9th, 2025, I registered for the Apple Developer Program via the Apple Developer app on my iPhone using my main iCloud account (Apple ID). The expected annual fee was 2,299,000 VND (~$99). However, I just checked my billing history and saw that I was charged twice for the same subscription, both under the same Apple ID / iCloud account, on the same day. Key Details: I only enrolled once. Both charges are labeled “Apple Developer Program”, exactly the same amount (2,299,000 ₫). The payments were made through the App Store, not via the website. My account on developer.apple.com/account still shows “Enroll Now” — meaning I haven't been activated yet. I have not received any welcome email either. My questions: Is it possible to request a refund for one of the charges, since both payments came from the same iCloud account and clearly refer to the same subscription? Has anyone else encountered this issue? How long did it take Apple to respond? Was your refund request approved? Should I wait for Apple to activate my account, or should I escalate the issue now? I’ve already submitted a refund request through https://reportaproblem.apple.com, but I’m posting here in case someone has more experience or insights. Thanks in advance!
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4w
Apple not responding about upgrading to Organization account
Hi all, I obtained a D-U-N-S number, confirmed that it's available for lookup, and submitted a request to upgrade to an Organization account 12 days ago. I then followed up 3 days ago. Still haven't received a response. Does anyone know if there's anything I need to do to get a response to these inquiries? Only reason I'm upgrading to Organization account is so that multiple developers can sign debug builds for physical iPhone devices so they can collaborate on my project.
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Oct ’25
Payment charged but Apple Developer Program not activated (no confirmation email)
Hi everyone, I enrolled in the Apple Developer Program and paid for the membership through the Apple Developer app on my iPhone on January 20, 2025. The membership fee was successfully charged to my debit card. However, I never received any confirmation email, invoice, or receipt for the payment, and the subscription does NOT appear under my Apple ID subscriptions. As of today, my developer account is still not active, and I’m seeing inconsistent information across platforms: In the Apple Developer app, I now see a message saying that I can’t enroll with this account, even though the payment was charged. On the developer.apple.com website, it says that I still need to purchase the membership. I’ve already contacted Apple Developer Support via email, but I haven’t received any response yet. Has anyone experienced a similar issue where: The membership fee was charged, No confirmation or receipt email was received, The subscription does not appear in the Apple ID, And the developer account remains inactive? Any guidance or shared experiences would be greatly appreciated. Thank you.
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1w
Cannot Renew Account
Every time I try to renew my Apple Developer account, I get a message like "This item is not available in your country or region." (I'm in the United States) I reached out to Apple Developer support via email (because Apple Developer does not offer phone options anymore for any support topics on the website), and they gave me the following response. "We can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple developer programs." This is ridiculous! I have multiple apps on the App Store and in TestFlight. I use my Apple Developer account to make a living- how is this even allowed? I have never done anything to violate any terms or agreements. Has anyone else been through this issue and how did they get it resolved?
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1w
My clients are waiting, enrollment process more than one month ?
My clients are waiting.. i had to give them some excuses and discounts... everything is ready from my side but the enrollment is delayed already more than 1 month. The support did replay after 1 week , all they did was to withdraw my enrollment and tell me to try again , and back to point zero... and I'm waiting... I did try to open two accounts , one personal and one for organization so i can at least give my clients their app. now I'm checking both accounts daily basis . oh you may wounder what happened with support ? they did answer fallow my case a little but didn't provide a solution , and then stopped responding... I'm losing money, time and hope to this system.
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Mar ’25
Enrollment stuck after identity verification via special upload link (non-local passport) — Case ID 102795934998
Hi Apple Developer Support / Community, My Apple Developer Program enrollment is stuck due to identity verification. Country/region: Australia (I’m currently in Australia) Passport: non-local passport (Japanese) The Apple Developer app rejects non-local passport uploads automatically, so Apple Support instructed me to upload documents via a special upload link. Phone support confirmed the documents were received, but there has been no progress for over 2 weeks. I also submitted the Apple Developer Program Support contact form, but have not received any reply. Case ID: 102795934998 I understand the community can’t access my account details. I’m posting to ask: Is there any way to get this routed to the Identity Verification / Enrollment Operations queue? What exact next step should I request from support to unblock enrollment? Has anyone experienced a similar “special upload link” process and long delays? I need this resolved to publish my iOS app. Any guidance or escalation path would be appreciated. Thank you.
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1w
My developer account has been closed
You closed my 5-year-old account without any question, without any violation of the rules. You haven't even bothered to respond in 2 months. I will seek my rights in every way and complain about you on all platforms. I have never violated anything so far. I am suing you, you have caused me a lot of damage in the last 2 months. I have made a lot of investments. You are a disgraceful, lousy company! I will never recommend Apple to anyone from now on! Rude, immoral company. You closed an account for no reason! You are doing this on purpose to pave the way for big companies. You are a vile and disgraceful company! No response for 2 months. Account closure without reason. I will announce you everywhere, see you in court
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Mar ’25