Hi Apple Developer Support / Community, My Apple Developer Program enrollment is stuck due to identity verification.
Country/region: Australia (I’m currently in Australia)
Passport: non-local passport (Japanese)
The Apple Developer app rejects non-local passport uploads automatically, so Apple Support instructed me to upload documents via a special upload link.
Phone support confirmed the documents were received, but there has been no progress for over 2 weeks.
I also submitted the Apple Developer Program Support contact form, but have not received any reply.
Case ID: 102795934998
I understand the community can’t access my account details. I’m posting to ask:
Is there any way to get this routed to the Identity Verification / Enrollment Operations queue?
What exact next step should I request from support to unblock enrollment?
Has anyone experienced a similar “special upload link” process and long delays?
I need this resolved to publish my iOS app. Any guidance or escalation path would be appreciated.
Thank you.