Advanced App Clip Experience Stuck in 'Received' Status in App Store Connect

Question

Created 2d

Replies 4

Boosts 0

Participants 2

Hello, We are reporting an issue with an Advanced App Clip Experience that we created in App Store Connect.

Issue: The Advanced App Clip Experience, created on Wednesday, December 10th, has remained in the 'Received' status since its submission, and we have not seen any progress or change in its review status.

Context: After conducting extensive research through the Apple Developer Forums, we have observed that numerous developers have reported similar problems with Advanced App Clip Experiences getting stuck indefinitely in the 'Received' status. In several of these discussions, the recommended course of action for persistent delays or lack of status updates is to open a report via Feedback Assistant.

FYI, our feedback assistant number is FB21344257

We kindly request your assistance in investigating this matter and helping us move forward with our Advanced App Clip Experience.

Thank you for your time and support.

Best regards,

Boost

Answer 1

pumpkinpaul OP

1d

'Received' seems to the final/active status. What status do you want it to be?

https://developer.apple.com/forums/thread/807693?answerId=866597022#866597022

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Answer 2

Suhyeon OP

1h

@pumpkinpaul

Hello, and thank you for your response.

To clarify our issue, the "Received" status for our advanced experience has not changed since its creation. Upon inspecting the JSON data, we observed that the actual status is "CREATE_SUBMITTED", which appears to be the same problem you've reported in this post here: https://developer.apple.com/forums/thread/810544

For your reference, here is another developer forum discussion that highlights similar issues and suggests using Feedback Assistant: https://developer.apple.com/forums/thread/773418

We appreciate any further insights or suggestions you might have. Thank you.

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Answer 3

pumpkinpaul OP

1h

Yeah, it makes sense now. We started encountering the same issue recently.

Hope it gets resolved soon 🤞

1

Answer 4

pumpkinpaul OP

1h

When did it start in your side, @Suhyeon ?

0