Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Locked Company Developer Account – Immediate Assistance Required
I am the sole administrator of a paid company Apple Developer account, and as of today I’m completely locked out everywhere: I cannot sign in to App Store Connect, developer.apple.com, or even account.apple.com. Every login attempt returns either “Please verify your account information and try again” or “This account is locked and can’t be used.” I have never changed my password, Two-Factor Authentication is enabled and delivering codes, there are no pending agreements or banking/tax forms, and I see no unrecognized devices in my account. I’ve tried multiple networks, browsers, and devices, and I’ve already contacted Apple Support—yet no explanation or resolution has been provided. This total lockout is preventing our app submissions from moving forward and putting our entire release schedule at risk. I need: A clear, specific reason why my corporate Developer account has been locked. Any immediate steps or known workarounds to restore full access. Advice from anyone who has faced the same unexplained lockout.
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177
May ’25
my admin account is locked!!!
Hi, My admin account is locked and I have only one admin role account so that I can not maintain my applications that is published also I can not give permissions other developer account as admin role. I send mail and contact apple developer account support but no-one is helped me and they didnt answer me why my account is locked!!!. They didn't give me any support and help to retake my admin account and didn't reset my password although I sent my all documentation about my company. I am waiting for 15 days to solve this problem and distribute new release my application versions. So how can I recover my admin account ? Does anybody have any suggestion? Please contact with me.......... Opened Case IDs : 102546359173 , 102545233982 , 102548896020 Thanks,
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384
Mar ’25
I have mistakenly submitted the enroll two times, via the web
Hei everyone. As the title says, I have submitted the enrollment for the developer program two times, by mistake. I did it once, two days ago, I have received the order aknowledgement and that was it. However, today I have logged in the dev account on the web, and I saw this : To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. I was like, oh, finally. let me finish the enrollment. but in reality, I have applied again, and received the same order aknowledgment. How bad in trouble I am, or how bad did I messed up? And more importantly, what happens now? I mention that no money charge has been issued from my card on neither of the attempts. Thank you, Best regards, Gabriel.
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44
May ’25
Apple Developer Program Payment Issue & Rejected Reapplication – Need Help!
Hey everyone, I’m in a really frustrating situation and could use some advice. Apple approved my Developer Program application and asked me to make the payment. I paid using my Wise card, but the payment got stuck in authorization and later timed out, resulting in a refund. I contacted Apple via email, and they advised me to reapply using the iOS Developer app. I did exactly that, but my new application got rejected. When I called support, they told me there’s no appeal process and refused to provide a reason for the rejection. I’ve sent multiple emails, but I haven’t received a single response. I just want to continue with my original application and complete the payment, but I can’t get in touch with anyone who can help. Has anyone experienced something similar? Any ideas on how to get through to Apple and resolve this? Thanks in advance!
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238
Feb ’25
I paid to activate the developer account but 1 month has passed!
Hello. I paid 1012 Turkish Liras from Turkey a month ago, maybe more than a month ago, through my Apple Developer Account, and my order number is as follows: W1340824368 The fee has been reduced but I have not received any notification or email! All documents are available. Please guide and help me, thank you.
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121
Apr ’25
Developer Enrollment verification unsuccesful error %%USE_I18N_STRING_ERROR%%
Hi, I have been attempting enroll in Apple Developer program with my organization. As part of the enrollment process, legal authority must be approved by a member of my organization. We have attempted submitting the approvals a couple times with no success. Recently we had an error on screen saying %%USE_I18N_STRING_ERROR%% and Verification Unsuccessful. Would you be able to check the status of my application and if there is anything we need to do for verification? Thank you for your time and help! -Bob
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351
Mar ’25
Business Name Change Blocking Critical App Identifiers
I’m in crisis mode and desperately need advice. Launching in 10 days and just hit a major roadblock. Background: Set up developer account under a business name only because we needed the D-U-N-S number when starting development Have a working app with Family Controls already configured on the main identifier Yesterday my developer discovered we need Family Controls on 3 additional identifiers for launch a week ago (terrible timing) I submitted a business name change request thinking it was good housekeeping The Crisis: Certificates, Identifiers & Profiles portal is completely locked during business name change processing Can’t add Family Controls to the 3 identifiers we need for launch Business name change typically takes 2-4 weeks Launch is in 10 days What I’ve Done: Contacted Apple Developer Support explaining the urgency Case ID: 102633553000 for the name change request Desperate Questions: Has ANYONE successfully cancelled a business name change mid-process for urgent app needs? Any emergency escalation paths at Apple for launch-blocking issues? Would creating a new developer account be faster? (Though that seems nuclear) Any other workarounds I’m not thinking of? The business name change was purely administrative - nothing structural changes. But these identifier updates are absolutely critical for launch functionality and we didn’t realize they were needed until trying to launch into testflight. This is our first time so learning a lot the hard way 🫠. Thanks in advance for any help!
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199
Jul ’25
Notice of Termination
Dear Apple Support Team, I am Tianwei Yue. I received your email this morning regarding the immediate termination of our Apple Developer Program License Agreement and Apple Developer Agreement, citing alleged fraudulent behavior and violation of certain terms. We were very surprised by this notice and are deeply concerned about the matter. Firstly, the email mentioned that if we wish to file an official complaint under the applicable Platform Regulation, we could do so by contacting you via “Contact Us”. However, when I logged in with my account and clicked the “Contact Us” link, the system responded with “You’re not eligible to make this request”. We would appreciate guidance on how to properly submit an official complaint or if there is an alternative way to get in touch for further assistance. Secondly, we operate the “mathos ai” application under this account, which currently enjoys over one million users and maintains a rating of 4.6 on the App Store. Our team has always been proactive in handling user accounts, refunds, and payment issues, and we are committed to providing high-quality service to our users. Therefore, we are puzzled by the suspension of our account and believe there might be some misunderstanding or miscommunication. We sincerely hope to connect with the appropriate Apple personnel to understand the issue in detail and provide any necessary additional information to resolve any concerns. Thank you very much for taking the time to read our email. We look forward to your response and guidance. Sincerely, Tianwei Yue
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384
Feb ’25
iOS 26 issues
Pls does anyone know how to downgrad from iOS 26 back to 18, I also don’t have a MacBook, If theres a way to downgrade without it let me know pls and if I have to use a MacBook I’ll get a friends macbook but I need to how to downgrade and if it’s possible to downgrade
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126
Jun ’25
Apple Developer Enrollment — I'm the LLC Owner but Getting Upload Error
Hey everyone, I’m trying to enroll in the Apple Developer Program as a company (LLC), and I’m the sole owner and CEO. I uploaded all the documents required, but when I try to re-upload the missing one using their upload link, I get this error message: “Sorry, you don’t have access. Your account isn’t authorized to upload files.” Has anyone faced this before? Is there a fix or do I need to contact Apple directly? Also, they’re asking for a business card or an employment verification letter — but I’m the owner and don’t have either. How do you handle this if you’re the only person in the LLC? Do I just create a business card or write the verification letter myself? Any help or advice would be much appreciated. 🙏 Thanks in advance!
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80
Jun ’25