Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Unable to verify my identity for Apple Developer account enrollment
Initially, I had some issues enrolling in the individual Apple developer program. Then, I contacted support via email, and they finally requested that I verify my identity. I submitted my national ID for verification and then received an email stating that my identity was verified. After that, I tried to enroll in the Apple developer program, but the issue persisted even after they instructed me to proceed. Subsequently, I received an email stating that my identity was not verified. Here is the exact wording from the email: "We can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple developer programs." After that, I tried to reach support several times, but there has been no response from them.
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762
May ’25
Compliance control
Hello, it's been about a month since I haven't had access to the application part of my App Store Connect account. When I try to access it, I'm asked to provide my documents, which is what I naturally did, but each time there are errors that come out and when I contacted Apple about these errors, they asked me to clear the cache of my connection browser and try again, which is what I naturally did, but the same error persists. Then they asked me to send them the "har" file from my Safari browser, which is what I did, then a few days later they made me understand that the problem is resolved. I went to check and I saw that the problem is still not resolved. I finished the cache and the problem is still not resolved, so I tried with other browsers, it's the same problem. I tried with other devices too, it's the same problem, so I contacted them again to tell them that the problem is still not resolved and from him since then no answers. If someone can help me please
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150
Jun ’25
Using Google Maps in App to determine distance
So far, we have been using Google Maps to determine distance along a certain route for a MacOS app to register kilometers for a business administration app. But, this is no longer possible, as the login for google maps no longer works. I understand we would have to pay to continue using the Google Maps service as it was and we would have to make changes to the app. That would be ok, but I was just wondering does any developer on this forum have suggestions on how to resolve this issue? Or even maybe have suggestions, to make this work better than before. Three suggestions by chatgpt: use ANWB route planner using google maps, Pro6pp, or to useWisp.Software (something I haven't heard of before. Your suggestions and ideas are welcome. Also, if the Apple Developer team knows of a way how to do this in your app, your advice is more than welcome. Have a nice day!
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351
Feb ’25
Program enrollment long time span
Hello Support Team! Hello devs! Please do not put me in some kind of shadowban if there is. I enrolled into the program for more than twice longer ago than program claims to be processed within. And still have no answer for my support request. Status just stays “pending“. I understand Support Team high load and respect them for their work but at the same time I see a lot of posts with unresolved issues like mine now. Thank you for your help and time!
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278
Feb ’25
Apple developer subscription
To the team, I am totally trapped with my organisation subscription and am unable to renew my Apple developer licence because the autorenew option did not work. A preloaded debit card with the monthly fees is already attached, but it isn't working. We, as a large organisation, are completely stuck on this matter which will lead to a huge business impact An Immediate assistance is appreciated, dear apple developer team
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Apr ’25
Can't access Certificates, Identifiers & Profiles
I have Apple Account in that my clients give me App store admin access. still i can't access the Certificates, Identifiers & Profiles its show me Access Unavailable This resource is only for developers enrolled in a developer program or members of an organization’s team in a developer program. But my client already enrol or they give me access of admin level. can you please tell how can i got access of that ?
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114
Apr ’25
Provisioning profile, all steps carefully taken, still rejected
After several years' lapse, I am coming back into app development for iPhone. Here's what I did: Renewed my membership to Apple developer I created a wildcard identifier, "me.joymaker.*" I created a certificate Using Xcode, I introduced my newest iPhone (a 12 mini) to Apple developer. Unlike my older models, this one has a UDID with a hyphen in it. To get it to take the UDID I had to remove the-and then paste the remaining continuous number into the field. But then it accepted it, and showed it back to me complete with hyphen. I created a development provisioning profile using that certificate and ID, checking the box that said "Select all", so that every device registered to my account was included. Using Xcode, I tried to upload the provisioning profile to the phone. OOPS. Xcode replies, "Failed to install one or more provisioning profiles on the device. Please ensure the provisioning profile is configured for this device." Yes, I am very that it was! There was an older identifier in the account, left over from years ago, named "XCode: Wildcard AppID", with an identifier of simply '*'. I tried building a provisioning profile with that one. Same results. Now what? How to diagnose, how to pursue this? BTW, although XCode sees this phone without difficulty, Music and Finder don’t. Relevant?? See this question for more details.
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539
Jan ’25
Issue with Renewal of Apple Developer Membership
I am reaching out regarding an issue with renewing my Apple Developer membership. For the past two days, I have been in contact with support but am still unable to view the renewal options under my Apple Developer account. Additionally, I am not seeing an option to initiate a call when selecting "Program Purchase and Renewal" as the category for support assistance. Could you please assist in resolving this issue? Access to the renewal option is critical for maintaining our development processes, and I would appreciate any guidance or escalation that might expedite a resolution. Thank you for your attention to this matter.
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267
Mar ’25
Change address and Country for expired developer account
I created a developer account in one country and it was active for few years, now it has expired and I have moved to another country. When I want to change the address under "Membership details > Update your information +" it redirects me to a page and I see the following message Your account can’t access this page. There may be certain requirements to view this content. If you’re a member of a developer program, make sure your Account Holder has agreed the latest license agreement. So I thought may be I should just go and renew the account, but on the payment page there's no option to change country there as well, which is required as I don't have a card from my previous country. It is an individual account. Is there any hope I can resurrect my account?
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428
Mar ’25
I successfully completed the payment for the Apple Developer Program enrollment, but my account still hasn't been activated. It's been nearly two weeks, and I'm still waiting for confirmation. Could you please look into this?
My name is Batsaikhan Uugantsetseg, and I recently paid $99 for Apple Developer Program enrollment. However, I have not yet been approved. After submitting my application, I uploaded my Mongolian citizen ID for verification. Later, I received an email from Apple Developer Support (Asia) informing me that the ID was not accepted because it is not written in English. They suggested that I submit my driver's license instead. Following that advice, I uploaded my driver license, and I received a confirmation from Apple Support that the document was received. However, I still haven’t received any further updates, and my enrollment is pending. This delay is becoming critical.
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84
Apr ’25
Apple not responding about upgrading to Organization account
Hi all, I obtained a D-U-N-S number, confirmed that it's available for lookup, and submitted a request to upgrade to an Organization account 12 days ago. I then followed up 3 days ago. Still haven't received a response. Does anyone know if there's anything I need to do to get a response to these inquiries? Only reason I'm upgrading to Organization account is so that multiple developers can sign debug builds for physical iPhone devices so they can collaborate on my project.
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544
Oct ’25
Apple Developer account
Hello, I created my Apple Developer account and it was authorized, but when I went ahead and paid $99, my card was not charged (I've used two different credit cards, all in my name) and I still haven't been successful. Has anyone else experienced the same thing and what would be the best way to resolve this? NOTE: I receive an email and proof that the purchase was successful, but nothing has changed.
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416
Jan ’25
Urgent: Developer Account Locked After Payment – No Access or Refund
Hello, I recently enrolled in the Apple Developer Program and paid the $99 fee. Before I could even submit my app or access any services, my Apple ID was locked without warning or explanation. I received no specific communication, and I am now unable to log in, request support, or access the developer tools I paid for. Apple has effectively taken payment without providing the service. I am a legitimate developer and would appreciate a review of my case, a refund, or a clear explanation of what went wrong.
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151
Apr ’25
My Apple account got "locked" and access "denied" - and I have production apps on there
Yesterday I went to log into my Apple account for business, which is connected to my developer profile and my live production apps on the App Store right now. It said I had the wrong password - which was weird, because I definitely didn't. I went to Forget Password, and it said my account was locked and I had to request access to it. I did, and I just got an email from Apple that my request was "denied." I have no idea what's going on. I didn't do anything unusual recently, and my apps haven't even been updated in about a week. I desperately need to get access to my apps again. Does anyone know what I should do here? I'm really quite panicked as again my whole business is on that account.
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103
Apr ’25
Additional Car Play Entitlements needed
Hello, Our current entitlements have the following additional capabilities in our team account. CarPlay Communications App CarPlay Messaging App CarPlay VoIP Calling App We need the following capabilities added or enabled in our team account. How do we go about enabling them? Required Entitlements Entitlement / Category com.apple.developer.carplay-audio / Audio com.apple.developer.carplay-communication / Communication com.apple.developer.carplay-charging / EV Charging`` com.apple.developer.carplay-maps / Navigation com.apple.developer.carplay-parking / Parking com.apple.developer.carplay-quick-ordering / Quick Food Ordering Thank you, Scott
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275
Feb ’25