Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Org Developer Account Stuck in "Your enrollment is being processed"
I applied for an Apple Developer Organization account more than two weeks ago, but I have not received any further information regarding the registration process. Apple previously requested some supporting documents, which I submitted as instructed. I have also followed up, but have yet to receive a response. Has anyone experienced a similar situation? If so, what steps did you take to resolve it?
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38
Jun ’25
I am getting the error - "Purchase your membership. To continue your enrollment, complete your purchase now"
Hi Everyone, I have signed up and paid (it has come off my Credit Card) for Apple Developer last Thursday and my account has been stuck on: "Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process." I have emailed them and have not received a reply. I want to give them a call but they are also not available for calls either. I have looked to see if the reason they are being slow is because of the Christmas/New Year period but couldn't find any information. What can I do? Thanks
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485
Dec ’24
Updating developer name on the App Store
Hi everyone, I made a mistake when submitting my first app and accidentally set my developer name as the app name instead of my business name. Now all my apps show the wrong developer name on the App Store. Apple support said it can't be changed after the first app, but I've seen some posts mentioning people got it changed through support. Has anyone successfully changed their developer name after initial setup? Is closing the account and starting fresh the only real option? Really don't want to lose my app's reviews and ratings. Any experiences or advice would be appreciated! Thanks
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101
Jun ’25
Enrollment Failure
Hello, I’m hoping someone from the community can give me some guidance. I submitted payment for my Developer Program enrollment on May 19. I began following up with support on May 21 and stayed in contact until May 27, during which I received messages saying the order was under review and that I should not retry the payment until the review was complete. Since then, I haven’t received any updates, despite repeated follow-ups. I’ve asked about the status, whether the payment failed, and whether any corrections are needed, but I haven’t received any reply. At this point, I’m not sure: If anyone else has faced this kind of delay or silence? Whether I should just retry the payment? If the problem could be caused by using a company credit card under a different name than mine? Whether I will be contacted even if the order is canceled? The lack of communication is really blocking my work. I’d appreciate any advice from others who’ve gone through this or guidance from someone at Apple who can escalate the case. Thanks in advance.
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69
Jun ’25
Developer Program Stuck in UAE Region Despite US Apple ID
Hi everyone, I’m trying to enroll in the Apple Developer Program, but I’m stuck in a strange region issue. My Apple ID was originally created in the United States, and I’ve already: • Set my Apple ID region to the United States • Updated my payment and shipping address to a valid US billing address • Changed the App Store country/region on my iPhone to the United States • Signed in to the Apple Developer site after all of the above Despite all this, when I try to pay for the Developer Program, the enrollment page still shows the price in AED (UAE Dirhams) and lists the region as UAE. Apple Support couldn’t fix it and told me to try the forums. I’m worried that if I go ahead and pay, my developer account will be permanently tied to the UAE region, even though everything else is U.S.-based. Has anyone experienced this before? Is there a hidden cache, setting, or workaround to get the Developer Program to recognize the U.S. region correctly? Any help would be massively appreciated. Thanks in advance
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110
Jun ’25
Issue with Apple Developer Program Enrollment
I’m experiencing a serious issue with my enrollment in the Apple Developer Program. I have been waiting for weeks with no response from Apple Support. Despite sending two emails (and now a 3rd) in an attempt to get a reply, I still haven’t heard back, even though I have completed all the necessary steps and received confirmation that my enrollment process has started. Has anyone else experienced a similar situation? If so, how did you manage to resolve it, or do you have any advice on how I can get Apple to respond and take action? I would really appreciate any insights or suggestions. Thank you in advance!
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156
Feb ’25
Mobile Device Management Enrollment Profile
I want to create a verified Mobile Device Management (MDM) profile for Apple devices. As we are developing a solution to manage customer-owned Apple devices by remotely installing and managing an MDM configuration profile (both supervised and unsupervised way). Any documentation, enrollment prerequisites (such as Apple Business Manager or Developer Enterprise Program), and support you can provide in this regard would be greatly appreciated.
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131
Jun ’25
my admin account is locked!!!
Hi, My admin account is locked and I have only one admin role account so that I can not maintain my applications that is published also I can not give permissions other developer account as admin role. I send mail and contact apple developer account support but no-one is helped me and they didnt answer me why my account is locked!!!. They didn't give me any support and help to retake my admin account and didn't reset my password although I sent my all documentation about my company. I am waiting for 15 days to solve this problem and distribute new release my application versions. So how can I recover my admin account ? Does anybody have any suggestion? Please contact with me.......... Opened Case IDs : 102546359173 , 102545233982 , 102548896020 Thanks,
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376
Mar ’25
Apple Developer Program
Hello, i have apple account with name droob app, i am trying to enroll to apple developer program, with my name, but when i submit the requested fields , i get this message : Your enrollment in the Apple Developer Program could not be completed at this time. what should i do to complete enrollment process
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271
Dec ’24
Confirmation on the Use of MDM Vendor CSR Certificates in On-Premises MDM Solutions
Hello, We are developing an MDM solution. In addition to the cloud-based version, we are also developing an on-premises version of the MDM solution for organizations such as government agencies and other entities for whom using public cloud services is difficult. In such cases, regarding the "MDM vendor CSR certificate" to be included in the on-premises package: Would it be acceptable to use a certificate owned by our company (the MDM vendor)? Or would it be necessary for the client organization to prepare a new certificate themselves?
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65
Jun ’25
The Apple Developer Program enrollment is taking too long!
My Apple ID is linked to several organizations for which I developed apps in the past, and I want to enroll myself as a solo developer in the Apple Developer Program. I paid the $99 fee more than a week ago and received an “Order Acknowledgement” email stating that processing would take up to two business days. However, it has now been eight days, and my enrollment is still marked as pending on the Apple Developer website.
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252
Jan ’25
Inquiry Regarding Refund Process, Developer Commission, and Revenue Payout
Hello Apple Developer Support, I hope this post finds you well. I have several questions regarding the refund process, developer commission, and revenue payout, and I would appreciate your insights on the following: 1/ Refund Process: When a customer cancels an order, when will Apple process the refund for the developer? How long does it typically take for developers to receive the refunded amount? 2/Developer Commission: How does the commission for developers work in the event of a refund? Does Apple adjust the commission or deduct any percentage in case of a refund? 3/Refund Notifications: Is there a notification system that alerts developers when a customer cancels an order and a refund is processed? 4/Revenue Payout: How long does it take developers to receive the revenue from purchases, and is there a specific payout schedule for this? 5/Commission Percentage for Small Earnings: If the developer's total earnings are under 1 million VND, what is the commission rate that applies? Thank you in advance for your assistance. I look forward to your response.
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342
Dec ’24
Apple Developer Program Enrollment
Hi. For over 1.5 months, I am trying to opt in apple developer program for my company. Couple of times, I got informed that I have missing documents like shown below. • Applicant’s employment verification • Applicant’s employee badge or business card • Business documents for COMPANY_NAME I have provided employment verification and business documents, but I don't have any employee badge or business card so instead, I've provided my own id card's photo. Apple keeps sending me same email regarding missing documents. What I am missing here? What should I do if i don't have employee badge or business card? Thank you
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379
Feb ’25
Issue when apps are not available
Hi anybody else experiencing or have experienced issues to renew membership? My company's app is no longer available in the app store for the users to download and update. If someone can help me it would be greatly appreciated as I have reached out a few times to apple and after a few days the issue still exists, affecting my job and company operations. Below are the issues we are facing if anybody knows how to solve it: Account was deprecated We managed to access the developer website, also the appstoreconnect website, but so far all apps are not yet available in the store. Thank you for any help.
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43
Jun ’25
Request for access to Family Controls entitlement
I have filled the form to request for this access, but it has been 15 days now and I haven’t gotten any feedback. Apple Support said the appropriate team will be in contact with me once it has been approved. It’s been 15 days and still nothing. I just want to know how long it would take, and Apple’s WWDC 2025 is around the corner, I was really looking forward to get this done before then.
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139
May ’25
Assistance with Capturing WebView Snapshot in Broadcast Upload Extension Without Adding to View Hierarchy
Hello, I am currently developing a game streaming application using ReplayKit and Broadcast Upload Extension. I would like to ask for your assistance regarding capturing snapshots of a WKWebView in the upload extension without adding it to a visible view hierarchy. From my understanding, calling takeSnapshot(with:) on a WKWebView that is not added to the view hierarchy generally works for simple web pages. However, when it comes to more complex web content — such as animations or WebGL — the snapshot returns a blank or static image. I believe this is because rendering such content requires access to the GPU, which is not fully available when the web view is off-screen. That said, I’ve observed that certain apps are able to capture live animated web content inside their broadcast upload extensions, even when the main app is terminated. This suggests that the snapshot is not being generated by the main app or from a remote server — especially since the network activity confirms the content is served locally (via localhost or local IP). Given this, I believe there must be a way to achieve GPU-accelerated rendering for WKWebView directly within the upload extension context, without attaching it to the app's UI. I would greatly appreciate any guidance, APIs, or recommended techniques that could help me achieve this behavior correctly and within system limitations. Thank you in advance for your support. I look forward to your advice. Warm regards,
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82
Jun ’25
Unable to migrate to company account
Unfortunately, for the past two months I've been trying to migrate to a company account. The banking updates are stuck processing with this error message: Apple Developer support tossed me around between 6 or 7 different representatives, each restarting the process of trying to figure out the problem, contacting the engineering team back and forth, and even remote controlling my screen to try and solve it, to no avail. None of them know what is the issue. What do I do?
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140
Feb ’25
Developer Account Creation Taking Over a Month - No Response from Apple Support
I've been trying to create my Apple Developer account for over a month with absolutely no response from Apple. I've even resubmitted my application, but still nothing. My situation: Applied over 20 days ago Resubmitted application once Zero communication from Apple No status updates or timeline provided This complete lack of feedback is extremely frustrating and unprofessional. Other platforms process developer registrations in days, not months, and actually communicate with applicants. Has anyone experienced similar delays? How long did it take for your account to be approved? I'm seriously considering switching to other platforms due to this poor experience. Apple's silence is unacceptable for a company of this size. Any advice would be appreciated.
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169
Jun ’25