Hello,
We‘ve submitted for enrollment as an organization in December. So far it is still pending, and we get same reply from developer support team:
Your enrollment is pending.
How else can we contact Apple team? How long can this take?
Apple Developer Program
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Hey! I just wanted to inquire is it possible to have 2 separate accounts for my DBA names under one llc's developer account. For example if my 2 DBA names are Henry Foods and Henry Clothes and my LLC name is Parent Henry LLC , can I have 2 separate app store profiles for Henry Foods and Henry Clothes under the developer account of parent Henry ? (Those are just examples names)
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I am enrolling to apple developer account and made a payment using UPI with Paytm and successfully setup Automatic payment from paytm and paid 8700 INR to apple but after that it is showing pending till now.
Since 3 days passed till now i contacted apple support but no responce also money is debited from my account.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Accounts
Developer Program
I am a new app developer and am entirely new to the process of developing and publishing an app. Right now I am in the midst of publishing my app and have bumped into an issue which app store connect isn't really helping to answer. I was wondering if I could get help here for these issues.
Have a countdown feature that works based on device id. The device id and all others go through but the countdown feature doesn't show up. This is an issue that only seems to occur on the App Review's ipad air (5th gen) iPadOS 18.5. I have tested the app on my iphone 14,ipad mini and ipad pro with no issues. I'm not sure how I am supposed to solve an issue which I am unable to recreate.
(I have told Apple Review to try reloading the page or resubmitting the dates required for the countdown. They claimed to have resubmitted the dates but have mentioned nothing about reloading the page.)
Currently, I am trying to find a way to work the app on the ipad air but if i am unable to recreate the issue,I'm not sure how to solve it.
please help!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi,
I have been attempting enroll in Apple Developer program with my organization. As part of the enrollment process, legal authority must be approved by a member of my organization. We have attempted submitting the approvals a couple times with no success. Recently we had an error on screen saying %%USE_I18N_STRING_ERROR%% and Verification Unsuccessful.
Would you be able to check the status of my application and if there is anything we need to do for verification?
Thank you for your time and help!
-Bob
I'm trying to enroll in the Apple Developer Program, but I’m getting an error:
"There may be an issue with your account that needs to be resolved before you can continue. Please contact support."
How can I complete my enrollment?
When I try to contact support via Email, it necessary to select an organization. However, I have already joined two different organizations, but they are not mine. Without selecting an organization, I can't proceed.
Does anyone know a solution for this?
Thank you!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
App Store
Developer Program
Hello Apple Developer Community,
I'm hoping someone can offer advice on a frustrating situation with my company's Developer Program enrollment process.
My timeline:
Initial application: October 2024
Initial follow-up: October 2024
Requested document submission: February 2025
Multiple follow-up emails: February-March 2025
Current status: No response for months
I've been trying to enroll my small startup (LLC) in the Apple Developer Program since October 2024. After initially being asked for documentation, I uploaded everything possible (including company formation documents).
Despite multiple follow-up emails over several months, I've received no updates on my application status or confirmation that my documents were even received.
My case number is 102426005487 (sharing in case Apple Support monitors these forums) but as I've followed up several times, there may be more different case numbers.
Has anyone experienced similar delays or have suggestions on how to get actual human attention on this issue? I've tried emailing to devprograms multiple times without success.
Any advice would be greatly appreciated!
I am the sole administrator of a paid company Apple Developer account, and as of today I’m completely locked out everywhere: I cannot sign in to App Store Connect, developer.apple.com, or even account.apple.com. Every login attempt returns either “Please verify your account information and try again” or “This account is locked and can’t be used.”
I have never changed my password, Two-Factor Authentication is enabled and delivering codes, there are no pending agreements or banking/tax forms, and I see no unrecognized devices in my account. I’ve tried multiple networks, browsers, and devices, and I’ve already contacted Apple Support—yet no explanation or resolution has been provided.
This total lockout is preventing our app submissions from moving forward and putting our entire release schedule at risk. I need:
A clear, specific reason why my corporate Developer account has been locked.
Any immediate steps or known workarounds to restore full access.
Advice from anyone who has faced the same unexplained lockout.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Apple Business Manager
Developer Program
I have tried to pay the enroll several times, I only receive the email below, but even after two days I have not received anything, not even if it worked or not, I have been trying and waiting for months and nothing.
Order Acknowledgement
Dear VICTOR GARCIA,
Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days. We'll notify you when your items are ready.
Order Details:
Apple Developer Program
US$ 99
Best regards,
Apple Developer Relations
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer Tools
Developer Program

Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I made my first payment on 27 Feb 2025,
but it was not activated after 48 hours
I contacted developer support and they said they would cancel the registration and asked me to resubmit and try again
03 Mar 2025 I resubmitted the enrollment application
05 Mar 2025 I received the enrollment request has been accepted
Then I successfully paid by credit card, but it still shows Your purchase may take up to 48 hours to process.
06 Mar 2025: The chargeback shows it's been canceled
I re-paid today. New Order Number: W1305861066
Enrollment ID: 7Z3FUQR4WV
Request help to activate my developer
Thank you
Hello,
I am currently developing a game streaming application using ReplayKit and Broadcast Upload Extension. I would like to ask for your assistance regarding capturing snapshots of a WKWebView in the upload extension without adding it to a visible view hierarchy.
From my understanding, calling takeSnapshot(with:) on a WKWebView that is not added to the view hierarchy generally works for simple web pages. However, when it comes to more complex web content — such as animations or WebGL — the snapshot returns a blank or static image. I believe this is because rendering such content requires access to the GPU, which is not fully available when the web view is off-screen.
That said, I’ve observed that certain apps are able to capture live animated web content inside their broadcast upload extensions, even when the main app is terminated. This suggests that the snapshot is not being generated by the main app or from a remote server — especially since the network activity confirms the content is served locally (via localhost or local IP).
Given this, I believe there must be a way to achieve GPU-accelerated rendering for WKWebView directly within the upload extension context, without attaching it to the app's UI. I would greatly appreciate any guidance, APIs, or recommended techniques that could help me achieve this behavior correctly and within system limitations.
Thank you in advance for your support. I look forward to your advice.
Warm regards,
We are experiencing serious issues with Apple Developer Support. We submitted a support request with reference number 102519221138 over three weeks ago, but despite multiple follow-ups (three times so far), we have received no response.
This lack of support is extremely frustrating, as we are currently completely blocked from publishing our app due to this unresolved issue. The delays are impacting our release timeline and causing significant problems for our team.
It feels like the Apple Developer Support is non-existent, and we are unsure how to proceed. Has anyone experienced similar issues or found an alternative way to escalate their case?
Any advice or experiences would be highly appreciated.
How to Complete the Apple Developer Program Enrollment
I want to register an Apple Developer account. I've communicated many times with Apple technical Advisors via email but haven't received effective solutions. The most recent reply was:
"经核实,我们已经将你的请求升级到相关运营团队,如果有进一步的消息,我们会尽快通知你。"
Here's the English translation:
"After verification, we have escalated your request to the relevant operations team. If there are any updates, we will notify you as soon as possible."
Almost every time I get the same response, but there's been no progress. Could other developers in the forum give me some advice? How should I communicate to successfully complete the registration?
Additional background information: I previously submitted my documents and passed the review, but encountered issues at the payment stage when using a credit card. I asked the advisor whether alternative payment methods were possible if I couldn't use a credit card—I just wanted to understand the options. However, my application was directly revoked and switched to applying via the mobile app, forcing me to restart the entire process. Now, I'm stuck because the mobile app keeps reporting errors. I hope to switch back to the web application instead.
Currently, the web application portal remains unavailable.
If any Apple technical advisors see this, please help address my issue. My case ID is 102573639542.
Thank you.
For un unknown reason, my Apple ID has been blocked. Since I can not connect anymore to my developer account !
I've asked to unblock it (iforgot.apple.com) but according to support the unblock sequence is not send because this Apple ID is in used.
I need help to unblock my ID in order to manage my app....
note : I use an another account to post this messages.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi
i have been trying to enroll in an apple developer program I have made the payment 99$ and it has been deducted from the credit card. I got a message saying you will recieve an email soon. Would like to know whats the process after that and why is enrollment in the apple developer programm a bit diffcuilt.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello Elf Team,
I sent the game a day ago and reached out for a quick review to meet my company's event deadline, but I am still waiting for the review to begin. I contacted via the contact form but have not received any response. Is there anyone from the forum who can help expedite this or provide advice on how to proceed?
Thank you!
Hello Apple Developer Support,
I've been waiting for my app to become available on TestFlight for testing for around three weeks now. Despite deleting and re-uploading the build multiple times, I continue to face the same issue.
I've attached a screenshot of the problem for your reference. Could you please help me understand how to resolve this? It's becoming quite frustrating.
Looking forward to your guidance.
Hi all,
I initiated the request to Apple to convert from individual to organization membership. I’ve been waiting for more than 2 weeks since last email from Apple.
Is there any way to escalate it? I am not receiving any further email updates after asking for an update twice.
It would be really good at least to know how many days to expect the outcome if Apple could have simply replied so.
Any help would be appreciated.
Thanks.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Accounts
Developer Program
I'm trying to make my own MDM server and I'm having trouble allowing nginx to proxy the connection. The web app I'm making can accept http requests so I require nginx. I'm using a certificate from letsencrypt.
Every time I try to enroll a phone it instantly rejects at nginx. I have tried multiple cipher options in nginx.
I found the following link and my cert supports all except the DHE ones but they say you only need 1.
(https://developer.apple.com/forums/thread/128482?answerId=404052022#404052022)
What else can I do?
2025/05/21 14:39:44 [info] 105709#105709: *2887 peer closed connection in SSL handshake while SSL handshaking, client: 27.32.155.108, server: 0.0.0.0:9234
2025/05/21 14:41:42 [info] 106014#106014: *2891 peer closed connection in SSL handshake while SSL handshaking, client: 27.32.155.108, server: 0.0.0.0:9234
2025/05/21 14:42:32 [info] 106134#106134: *89 peer closed connection in SSL handshake while SSL handshaking, client: 27.32.155.108, server: 0.0.0.0:9234
2025/05/21 15:09:13 [info] 106132#106132: *124 client timed out (110: Connection timed out) while waiting for request, client: 172.40.1.61, server: 0.0.0.0:9234
BlockQuote
below from ssllabs.com
upstream backendmdmios {
server 172.40.1.61:6744;
}
server {
listen 9234 ssl;
http2 on;
server_name mdm.domainplaceholder.com;
error_log /etc/nginx/logs/ios.com.error.log debug; # error;
ssl_certificate /etc/letsencrypt/live/mdm.domainplaceholder.com/fullchain.pem;
ssl_certificate_key /etc/letsencrypt/live/mdm.domainplaceholder.com/privkey.pem;
ssl_protocols TLSv1.2 TLSv1.3;
#ssl_ciphers ECDHE-RSA-AES128-GCM-SHA256:ECDHE-RSA-AES256-GCM-SHA384;
ssl_ciphers ECDHE-RSA-AES128-GCM-SHA256:ECDHE-RSA-AES128-CBC-SHA256:ECDHE-RSA-AES128-CBC-SHA:ECDHE-RSA-AES256-GCM-SHA384;
#ssl_ciphers TLS_AES_128_GCM_SHA256:TLS_AES_256_GCM_SHA384:TLS_CHACHA20_POLY1305_SHA256:ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES256-GCM-SHA384:ECDHE-ECDSA-CHACHA20-POLY1305;
#ssl_protocols TLSv1 TLSv1.1 TLSv1.2;
#ssl_ciphers EECDH+AESGCM:EDH+AESGCM:AES256+EECDH:AES256+EDH:ECDHE-RSA-AES256-GCM-SHA384:ECDHE-RSA-AES128-GCM-SHA256:DHE-RSA-AES256-GCM-SHA384:DHE-RSA-AES128-GCM-SHA256:ECDHE-RSA-AES256-SHA384:ECDHE-RSA-AES128-SHA256:ECDHE-RSA-AES256-SHA:ECDHE-RSA-AES128-SHA:DHE-RSA-AES256-SHA256:DHE-RSA-AES128-SHA256:DHE-RSA-AES256-SHA:DHE-RSA-AES128-SHA:AES256-GCM-SHA384:AES128-GCM-SHA256:AES256-SHA256:AES128-SHA256:AES256-SHA:AES128-SHA:HIGH:!aNULL:!eNULL:!EXPORT:!DES:!MD5:!PSK:!RC4:!3DES:!CAMELLIA;
ssl_prefer_server_ciphers on;
ssl_dhparam /etc/nginx/dhparams.pem;
location / {
proxy_set_header Host $host;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
proxy_pass http://backendmdmios$request_uri;
}
}
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program