Hello everyone, I’m starting to losing my hope to publish my application on App Store. Because I applied for apple developer membershi, and just waited for a few time, apple charged 99$ from me, and said wait up to 48 hours, I get a response that said that I need to pass my id documents, so I attached my documents in the given link, and again email said to me wait up to 48 hours, this email I got a week ago, and still no response from them. I opened 3 tickets in support, and still no reply. Probably I could call them but unfortunately I can’t, because I live in Belarus, and we don’t have any official apple calling support, so Im very upset with it. Even if there’s some problems with the country where I live, why just don’t give me a rejection and dont charge money from me? They just took 99$, and no information about status of my application for membership. I applied from website
Apple Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
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(To all readers, moderators, AI, bots, etc: please avoid telling me to search the forum! Answer here. Thank you!).
No matter what I do, no matter which link or advice I follow, I can't end up at the invoice of my paid subscription. Not on screen, nor for download. Just as if it does not exist (emails doesn't count, it is just a receipt text).
I sign in, I go to Orders, I enter the order number (e.g. AEM079****), I enter the SAME email where I received the confirmation email for the purchase. At the end it says either "there was a problem... blah-blah, try again" or something similar to "The order number entered is already linked to an Apple ID.". Well, that IS ME, the same email.
I am really sick of this already, every time my accountant asks me for the invoice, I go to Apple hoping "let me find it this time". But Nope, never happened. And it is not onle me.
Can Apple solve this years-old-issue?
Please do NOT close this question until I (we) all get an advice or answer which REALLY WORKS! Thank you.
In case you have the knowledge how to to do this, post the answer here, do not forward me to some 5 years old advice or workaround. If you don't know, do not "guess". Thank you.
And yes, I am angry :-)
I am a new apple developer and I don’t really know what this is about besides getting early update. I know that it has something to do with coding but I’m on a phone and I don’t think I can do that. Anyway I would like to know what this is really about. Thank you in advance.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi everyone,
I’m posting this to ask for advice and see if anyone has experienced a similar issue with the Apple Developer Program subscription.
On July 9th, 2025, I registered for the Apple Developer Program via the Apple Developer app on my iPhone using my main iCloud account (Apple ID). The expected annual fee was 2,299,000 VND (~$99).
However, I just checked my billing history and saw that I was charged twice for the same subscription, both under the same Apple ID / iCloud account, on the same day.
Key Details:
I only enrolled once.
Both charges are labeled “Apple Developer Program”, exactly the same amount (2,299,000 ₫).
The payments were made through the App Store, not via the website.
My account on developer.apple.com/account still shows “Enroll Now” — meaning I haven't been activated yet.
I have not received any welcome email either.
My questions:
Is it possible to request a refund for one of the charges, since both payments came from the same iCloud account and clearly refer to the same subscription?
Has anyone else encountered this issue?
How long did it take Apple to respond?
Was your refund request approved?
Should I wait for Apple to activate my account, or should I escalate the issue now?
I’ve already submitted a refund request through https://reportaproblem.apple.com, but I’m posting here in case someone has more experience or insights.
Thanks in advance!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
AdSupport
Developer Program
hello
We found that our app had a lot of crashes on iOS 26. The crash stack showed [CBXpcConnection _sendBarrier]. The following is the crash log:
Thread 0 name: com.apple.main-thread (cpu_usage: 0.00%)
1
libsystem_kernel.dylib
_semaphore_wait_trap (in libsystem_kernel.dylib)
2
libdispatch.dylib
__dispatch_sema4_wait (in libdispatch.dylib)
3
libdispatch.dylib
__dispatch_semaphore_wait_slow (in libdispatch.dylib)
4
CoreBluetooth
-[CBXpcConnection _sendBarrier] (in CoreBluetooth)
5
CoreFoundation
___CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ (in CoreFoundation)
6
CoreFoundation
____CFXRegistrationPost_block_invoke (in CoreFoundation)
7
CoreFoundation
__CFXRegistrationPost (in CoreFoundation)
8
CoreFoundation
__CFXNotificationPost (in CoreFoundation)
9
Foundation
-[NSNotificationCenter postNotificationName:object:userInfo:] (in Foundation)
10
UIKitCore
___47-[UIApplication _applicationDidEnterBackground]_block_invoke (in UIKitCore)
11
UIKitCore
+[UIViewController _performWithoutDeferringTransitionsAllowingAnimation:actions:] (in UIKitCore)
12
UIKitCore
-[UIApplication _applicationDidEnterBackground] (in UIKitCore)
13
UIKitCore
___101-[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:]_block_invoke_2 (in UIKitCore)
14
UIKitCore
__UIScenePerformActionsWithLifecycleActionMask (in UIKitCore)
15
UIKitCore
___101-[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:]_block_invoke (in UIKitCore)
16
UIKitCore
-[_UISceneLifecycleMultiplexer _performBlock:withApplicationOfDeactivationReasons:fromReasons:] (in UIKitCore)
17
UIKitCore
-[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:] (in UIKitCore)
18
UIKitCore
-[_UISceneLifecycleMultiplexer uiScene:transitionedFromState:withTransitionContext:] (in UIKitCore)
19
UIKitCore
___186-[_UIWindowSceneFBSSceneTransitionContextDrivenLifecycleSettingsDiffAction _performActionsForUIScene:withUpdatedFBSScene:settingsDiff:fromSettings:transitionContext:lifecycleActionType:]_block_invoke (in UIKitCore)
20
UIKitCore
+[BSAnimationSettings(UIKit) tryAnimatingWithSettings:fromCurrentState:actions:completion:] (in UIKitCore)
21
UIKitCore
__UISceneSettingsDiffActionPerformChangesWithTransitionContextAndCompletion (in UIKitCore)
22
UIKitCore
-[_UIWindowSceneFBSSceneTransitionContextDrivenLifecycleSettingsDiffAction _performActionsForUIScene:withUpdatedFBSScene:settingsDiff:fromSettings:transitionContext:lifecycleActionType:] (in UIKitCore)
23
UIKitCore
__64-[UIScene scene:didUpdateWithDiff:transitionContext:completion:]_block_invoke.218 (in UIKitCore)
24
UIKitCore
-[UIScene _emitSceneSettingsUpdateResponseForCompletion:afterSceneUpdateWork:] (in UIKitCore)
25
UIKitCore
-[UIScene scene:didUpdateWithDiff:transitionContext:completion:] (in UIKitCore)
26
UIKitCore
-[UIApplicationSceneClientAgent scene:handleEvent:withCompletion:] (in UIKitCore)
27
FrontBoardServices
__76-[FBSScene updater:didUpdateSettings:withDiff:transitionContext:completion:]_block_invoke.129 (in FrontBoardServices)
28
FrontBoardServices
-[FBSScene _callOutQueue_maybeCoalesceClientSettingsUpdates:] (in FrontBoardServices)
29
FrontBoardServices
-[FBSScene updater:didUpdateSettings:withDiff:transitionContext:completion:] (in FrontBoardServices)
30
FrontBoardServices
__94-[FBSWorkspaceScenesClient _queue_updateScene:withSettings:diff:transitionContext:completion:]_block_invoke_2.cold.1 (in FrontBoardServices)
31
FrontBoardServices
___94-[FBSWorkspaceScenesClient _queue_updateScene:withSettings:diff:transitionContext:completion:]_block_invoke_2 (in FrontBoardServices)
32
FrontBoardServices
-[FBSWorkspace _calloutQueue_executeCalloutFromSource:withBlock:] (in FrontBoardServices)
33
libdispatch.dylib
__dispatch_client_callout (in libdispatch.dylib)
34
libdispatch.dylib
__dispatch_block_invoke_direct (in libdispatch.dylib)
35
BoardServices
___BSSERVICEMAINRUNLOOPQUEUE_IS_CALLING_OUT_TO_A_BLOCK__ (in BoardServices)
36
BoardServices
_BSServiceMainRunLoopSourceHandler (in BoardServices)
37
CoreFoundation
___CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ (in CoreFoundation)
38
CoreFoundation
___CFRunLoopDoSource0 (in CoreFoundation)
39
CoreFoundation
___CFRunLoopDoSources0 (in CoreFoundation)
40
CoreFoundation
___CFRunLoopRun (in CoreFoundation)
41
CoreFoundation
__CFRunLoopRunSpecificWithOptions (in CoreFoundation)
42
GraphicsServices
_GSEventRunModal (in GraphicsServices)
43
UIKitCore
-[UIApplication _run] (in UIKitCore)
44
UIKitCore
_UIApplicationMain (in UIKitCore)
Thanks
After upgrading my iPad to iPadOS 26.0, I noticed that when using UIPopoverPresentationController, the popover no longer appears at the expected position. According to the debug logs, the position of the arrow indicator is printed correctly. Interestingly, the issue can be fixed temporarily by switching between portrait and landscape orientations. Could you please help me resolve this issue?
UIAlertController *newSheet = [UIAlertController alertControllerWithTitle:@"111111"
message:@"2222222222222"
preferredStyle:UIAlertControllerStyleActionSheet];
UIAlertAction *action = [UIAlertAction actionWithTitle:@"1112313" style:(UIAlertActionStyleDefault) handler:^(UIAlertAction * _Nonnull action) {
}];
[newSheet addAction:action];
newSheet.modalPresentationStyle = UIModalPresentationPopover;
UIPopoverPresentationController *popover = [newSheet popoverPresentationController];
popover.sourceView = cell;
[self presentViewController:newSheet animated:YES completion:nil];
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
How do I convert screen pixels to points?
I plan to use the points in the program to move the shape to the desired position.
id like to get access to my app store dev membership again is there some way to expedite this ? not sure what the problem is with payment
I know it was not possible previously, but wonder have things changed to support transfer of apps with this condition:
Sandboxed Group Container
You can only transfer sandboxed apps that are not sharing a group container.
Our old company is having some issues and cannot continue, and would like to transfer to another company without doing the binary reassignment process which loses all the reviews.
Thank you!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Business and Enterprise
Apple Business Manager
Hi everyone,
I’ve been trying to enroll in the Apple Developer Program, but I keep getting this message:
Your enrollment could not be completed.
Your enrollment in the Apple Developer Program could not be completed at this time.
I’ve already verified my Apple ID and updated my personal information (including my full legal name to match my ID documents), but the issue still persists.
The problem is that I also can’t reach Apple Support — every time I try to contact them through the enrollment support form, it redirects me back to the same page with no response.
Has anyone else experienced this recently?
Is there any direct contact method (email or phone number) that actually works for resolving this issue?
Any help would be greatly appreciated — I’m stuck at this step and can’t move forward with publishing my apps.
Thank you!
— Bruno
Hello,
I am inviting the users to access our Apple Developer Program as the owner of an account.
However when the invited users try to sign-up, they get error as :
"Your primary email address cannot end in @domain.com. Choose a different email address"
How to resolve this ?
Hi,
Our organization is planning to build an MDM tool and for that we are in need of an MDM vendor certificate for ourselves. We have already enrolled in Apple Developer Program but still didn't see the MDM CSR option in apple developer portal.
Did anyone get the CSR option in your developer portal after enrolling in Apple Developer Program? Please share the steps to enable that option in my developer portal.
Or Do we need any other license for availing MDM CSR option ?
Any insights on this is much appreciated.
Thanks!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Subscriptions
Developer Tools
I’m having issues enrolling in the Apple Developer Program. My original Apple ID was unable to enroll due to an internal restriction, and after multiple calls with Support (including L2), I was advised to create a new Apple ID and use the same enrollment code I was awarded for being selected as a Swift Student Challenge 2025 winner.
However, when I attempt to redeem the code with the new account, I receive an error stating that the code has already been redeemed. I have never successfully enrolled with the original account, so the code should not be marked as used.
I’ve tried working through Support several times, but I’m still stuck. Could someone please review this issue or issue a new code so I can complete my enrollment?
Thank you in advance for your help.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Swift Student Challenge
Developer Program
I can login. but when I click account, I was redirected to a page wiith a form directly.Need assistance with accessing your developer account?I got email saying below, but they never contact with me. What should I do? I need use the account info the app deloyment. Thank you for contacting us.We’ve received your support request and will get back to you in one to two business days. Your case number is xxxxxxxFor additional information on development-related topics, visit Apple Developer Support.Best regards,Apple Developer Program Support
How do I get a response from anyone after completing this web-form? I have paid subscription, sent ID documents months ago, but still cannot get past this page
After upgrading to iOS 26, the video call feature previously implemented using Voip + LiveCommunicationKit is behaving inconsistently: when the device has a passcode, the app can properly launch to the call screen, but when there's no passcode and the device is unlocked, the app fails to launch and enter the call page. How should this issue be resolved?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi Apple Developer Support,
We’re currently facing an issue with our Apple Store Connect account due to the updated Apple Developer Program License Agreement. Our iOS builds are failing with the following error:
Apple 403 detected – Access forbidden. Unable to process request – PLA Update available. You currently don't have access to this membership resource. To resolve this issue, your team's Account Holder, Sonu Chandra, must agree to the latest Program License Agreement.
The challenge is that our Account Holder is currently on medical leave and unavailable, and we’ve been advised not to reach out to her during this time. While we do have multiple team admins on the account, none of them are able to accept the updated agreement.
We kindly request your support in enabling one of the team admins to review and accept the updated license agreement so we can resume our iOS build and release process.
Thank you for your assistance. Thank you in advance for your swift response.
According to the thread at https://developer.apple.com/forums/thread/787500?answerId=863361022#863361022, we should now be able to set VMs provisioning identifiers to run developer builds. However, the identifier check seems to be case-sensitive.
I have an identifier from an old VM that was input (automatically via Xcode) to the portal as all-caps. However, now it's showing up as all lower-case (on the device). When I try to launch my application, the system logs report that the provisioning identifer doesn't match, so my application will not launch:
# Error log
error 13:41:36.173151-0600 taskgated-helper embedded provisioning profile not valid: file:///Applications/my-app.app/Contents/embedded.provisionprofile error: Error Domain=CPProfileManager Code=-212 "Provisioning profile does not allow this device." UserInfo={NSLocalizedDescription=Provisioning profile does not allow this device.}
# Device's identifier
$ system_profiler SPHardwareDataType
Hardware:
...
Provisioning UDID: 9d136dc4ae3ce80124756cc5bcb40cd1117c04b6
# Embedded provision (from developer portal)
$ security cms -D -i /Applications/my-app.app/Contents/embedded.provisionprofile
<key>ProvisionedDevices</key>
<array>
<string>9D136DC4AE3CE80124756CC5BCB40CD1117C04B6</string>
</array>
I have tried disabling the previous record and adding it again (with lower-case) on the developer portal - but all that does is reenable the previous (all-caps) record.
Either the check needs to be case-insensitive, or there needs to be a way to change the registration on the developer portal to properly match.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Provisioning Profiles
Virtualization
My app worked correctly using iOS 18. I tried to down grade back to iOS 18, but there are no signed ipsw file available.
How can I down grade my iphone back to iOS 18?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
iOS
iPadOS
iPad and iOS apps on visionOS
We're unable to renew our developer program with apple because there is no renew button shown to us, neither on the website, mac app nor ios app.
We followed the instructions shown to us on the app connect page on how to renew it. but when where they're saying there should be a renew button, there is none or anywhere else.
How are we suppose to renew? Raised this with a support ticket but haven't received any reply, case ID: 102733260138
How to get this resolved? We don't get any "phone call" option on the support page either.