Hi all,
I’m an Admin user in an Apple Developer Program (Organization) team, but I’m unable to access Certificates, Identifiers & Profiles (CIP) on developer.apple.com. I’d like to understand what permission is missing and where it should be enabled.
Context
Program type: Apple Developer Program (Organization)
My role in App Store Connect: Admin
I can access App Store Connect normally, but CIP resources on developer.apple.com are blocked.
The Account Holder can access CIP normally.
What I see (Problem)
In the Apple Developer portal → Certificates, Identifiers & Profiles, I get:
“Access Unavailable — You currently don't have access to this membership resource. Contact your team's Account Holder or an Admin.”
In Xcode → Settings → Accounts → Team, the “Certificates, Identifiers, & Profiles” section shows a red error indicator and doesn’t load.
Only my account is affected; the Account Holder is not.
What we’ve tried / confirmed
Membership is active (renewal date is valid)
Signed out/in of Xcode and re-added my Apple ID
Confirmed selecting the correct Organization team in Xcode / Developer portal
Account Holder confirmed they can access CIP
Questions
For an Organization team, what exact permission(s) are required for a member to access Certificates, Identifiers & Profiles?
Where is this access controlled — App Store Connect → Users and Access vs developer.apple.com → People?
If Admin in App Store Connect is not sufficient, what additional role/setting is needed to grant CIP access?
Apple Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
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I have received an invitation to a development team in the Apple Developer Program.
Having filled the form out and completing the image challenge successfully, tapping on continue simply results in the button graying itself out.
The JavaScript console shows the following error when this happens:
{
code: -4
data: "Destination unavailable. 500"
message: "Application error."
}
I have tried this process in Safari, Chromium, as well as on mobile data on my iPhone, and the result is the same each time.
Other messages in the console:
[Warning] 30 console messages are not shown.
[Log] pm-rpc response recieved at – "" (widget-a72347aab29cc0b7fb82.js, line 2)
[Log] success - rpc: 'receivePingRequest' (widget-a72347aab29cc0b7fb82.js, line 2)
[Log] will send 'receivePingRequest' for rpc: 'formRendered', number of retries left: 1 (widget-a72347aab29cc0b7fb82.js, line 2)
[Log] - will send rpc message for 'receivePingRequest' (widget-a72347aab29cc0b7fb82.js, line 2)
[Log] pm-rpc response recieved at – "" (widget-a72347aab29cc0b7fb82.js, line 2)
[Log] success - rpc: 'receivePingRequest' (widget-a72347aab29cc0b7fb82.js, line 2)
[Error] Blocked a frame with origin "https://appleid.apple.com" from accessing a frame with origin "https://appstoreconnect.apple.com". Protocols, domains, and ports must match.
[Log] will send 'receivePingRequest' for rpc: 'formRendered', number of retries left: 0 (widget-a72347aab29cc0b7fb82.js, line 2)
[Log] - will send rpc message for 'receivePingRequest' (widget-a72347aab29cc0b7fb82.js, line 2)
[Log] pm-rpc response recieved at – "" (widget-a72347aab29cc0b7fb82.js, line 2)
[Log] success - rpc: 'receivePingRequest' (widget-a72347aab29cc0b7fb82.js, line 2)
[Log] - will send rpc message for 'formRendered' (widget-a72347aab29cc0b7fb82.js, line 2)
[Log] failure - rpc: 'formRendered', reason: reached maximum retries. (widget-a72347aab29cc0b7fb82.js, line 2)
I have an order for the developer program enrollment that has been pending since 24th January,2025.
What is the way forward cause I have not received any feedback regarding same?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I'm trying to enroll in Apple Developer and I continuously getting a "Payment Declined" message despite trying 4 credit cards, a debit card and even my apple card. When I try this through the developer app the "Enroll Now" button is greyed out. It's not a bank issue I've already checked and they don't see any requests coming through.
I’ve tried multiple times with no luck. Contacted Apple support and they are extremely slow with the responses with very little help. Does anyone have any thoughts on how to fix this?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Accounts
Developer Program
I enrolled for the Apple Developer Program on 19 June 2025 for my company. I was then requested to upload the necessary supporting documentation to proceed with the approval process which was done on the same day (19 June) with the case ID 102634582811. I have followed up with Apple nearly weekly since then and still have no concrete feedback or resolution to the status of my enrollment and what remediation is required if any.
I have done some research and approval for the Developer Program takes 3 weeks at most from what I have heard and read. Its been over two months and I feel as though the responses I am receiving are automated without any human intervention or review into my case. This has been a frustrating process which is drastically impacting business productivity as our ability to have access to the developer portal mean we cannot build and distribute our app to users.
I really hope this post can help provide some direction and at most a resolution
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Accounts
Developer Program
A couple days ago I enrolled in the Apple Developer Program as an individual, filled out my address and payment information, paid the fee, my bank account got charged, and I received an email with a receipt and order number.
The email with the receipt says the following:
To access your membership resources and benefits, visit Account on the Apple developer website. Simply sign in with the Apple ID you used to enroll. Please note that no package will be shipped to you, and you can begin using your membership resources right away."
If I click on my order number it says:
"Enrollment Complete",
"Electronically Delivered(Completed)",
and "Thanks for being a part of the Apple Developer Program.".
However, when I sign in to my account on developer.apple.com, and then click on account, it says
"Pending",
"Purchase your membership." and,
"To continue your enrollment, complete your purchase now.",
If I already paid and my order says, "Enrollment Complete", why do I still not have access to sign any builds.
I would think this would be instant approval being that I live in the US, and have already been charged, but I guess not.
Has anyone else had this happen to them? If so what was the resolution?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
i have been trying to make payment for apple developer account for over a week, my card keeps declining, I have tried several cards, they all decline. whats the problem and what’s the solution?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi everyone,
I'm trying to enroll in the Apple Developer Program, but I keep getting stuck in a frustrating loop.
After logging in, I’m asked to agree to the Apple Developer Agreement. I accept the terms, but then it redirects me to an error page that says:
“You’ve already agreed to the Apple Developer Agreement. Continue to your account or sign out.”
When I click “Continue to your account,” it just brings me back to the same agreement page—and the cycle repeats endlessly.
To make things worse, I can’t contact Apple Developer Support because I apparently need an active account to do so, which puts me right back into the same loop.
I’ve also tried enrolling from different Apple devices, but I keep receiving this error:
internal exception occurred
ErrorCode: 991991
ErrorMessage: The request cannot be processed at this time. Please try again later.
Has anyone else experienced this issue? Is there a known fix or workaround?
I’d really appreciate any help or suggestions on how to break out of this loop or get in touch with Apple support.
Thanks in advance!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
hi
I logged in with the ADM user on the platform, and I'm trying to add a new user with a DEV profile. When I go through the step of verifying the connection code, an error simply appears: "It is not possible to create your account at this time." I've already changed my browser, I've already changed my phone, but the same error persists.
Hi,
I'm trying to enroll in the Apple Developer Program for my current company. Everything seemed fine, but since yesterday, I keep encountering an 'Unknown Error' when I try to complete the enrollment.
I've checked my internet connection, updated my device, and tried multiple browsers, but the issue persists. Has anyone experienced this before or have suggestions on how to resolve it?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I can't create a developer account. Every time I try to enroll they tell me: you cant enroll at this time.
Hi everyone,
I’m posting this to ask for advice and see if anyone has experienced a similar issue with the Apple Developer Program subscription.
On July 9th, 2025, I registered for the Apple Developer Program via the Apple Developer app on my iPhone using my main iCloud account (Apple ID). The expected annual fee was 2,299,000 VND (~$99).
However, I just checked my billing history and saw that I was charged twice for the same subscription, both under the same Apple ID / iCloud account, on the same day.
Key Details:
I only enrolled once.
Both charges are labeled “Apple Developer Program”, exactly the same amount (2,299,000 ₫).
The payments were made through the App Store, not via the website.
My account on developer.apple.com/account still shows “Enroll Now” — meaning I haven't been activated yet.
I have not received any welcome email either.
My questions:
Is it possible to request a refund for one of the charges, since both payments came from the same iCloud account and clearly refer to the same subscription?
Has anyone else encountered this issue?
How long did it take Apple to respond?
Was your refund request approved?
Should I wait for Apple to activate my account, or should I escalate the issue now?
I’ve already submitted a refund request through https://reportaproblem.apple.com, but I’m posting here in case someone has more experience or insights.
Thanks in advance!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
AdSupport
Developer Program
I applied for the Apple Developer Program on 16 Feb, but my enrollment is still pending with no updates. This delay is really affecting my project timeline since I need to start marketing my app soon, and I can’t move forward without my account being approved.
I’ve already reached out to Apple Developer Support, but I haven’t gotten any clear response on when it will be completed. tried even calling the support line but they couldn't help with developer accounts. Has anyone else experienced similar delays? If so, how long did it take for your account to get approved?
Would appreciate any advice or insights! Thanks in advance.
This is probably a long shot,
is it possible to develop an IOS app for my personal use only without having to go through the App Store and install it onto my personal ios device?
I’m not interested in selling an app yet, but I would like to create my own apps for my own use.
The only thing I dislike iOS for is that I can’t write programs for myself and use them on my device!
Cheers,
Peter
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Around 2012, we developed an Apple app. Due to the team's lack of technical maturity at the time, my partner eventually gave up on further development. Later, around 2019, I logged into one of my Apple IDs, and it showed that the registration was in progress with the button grayed out. Today, in order to register as a developer, I specifically bought a new iPhone 17 from JD.com. The process went smoothly at first, but after filling in my name and address, completing the facial verification, it just logged me out. Now, when I open Developer, the registration button is grayed out again. It’s quite frustrating. I had hoped the new phone would solve the issue. Back in 2019, I encountered the same problem—I tried logging in on different devices, including my wife’s phone and an iPad, but none worked. Could it be that even a newly registered account would face the same issue today? As someone eager to publish an app, this is truly disappointing. I’m not sure if it’s a system problem or something else. I remember that in 2012, we didn’t do anything wrong, but the team wasn’t technically mature enough, and I urged my partner to keep working on it, though he eventually gave up. Now, as I try to register again, I’ve filled in everything today—my bank card (a debit card), completed facial verification, entered my ID card details, and provided my address. But I never reached the payment step. In the end, when I open Developer, the registration button is grayed out. I hope to find out why this is happening, but I haven’t gotten any answers—just like years ago when customer support simply suggested re-registering without a clear explanation. However, registering with someone else’s information could lead to issues later on. I hope to find a solution.
Hello everyone,
I’m hoping to get some guidance or hear from others who may have experienced something similar.
I registered for the Apple Developer Program as a company on January 2nd, 2026
Since completing the registration, I haven’t received any updates, feedback, or requests for additional information. The application still appears to be pending, and I’m unsure if this delay is within the normal timeframe or if there’s something I may have missed.
I understand that company verification can take longer than individual enrollments, but I would appreciate any insight into:
Typical review timelines for company enrollments
Whether there’s a recommended way to follow up with Apple Developer Support
Any steps I can take to help move the process forward
Thanks in advance to anyone who can share their experience or advice.
Best regards,
Curlback
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Beginning yesterday and still continuing when I go to log into my developer account (both iOS and OS X) I am presented with a new Terms and Agreement page. The agreement is not displayed, I am unable to download the PDF and when I check the Agree box then Submit it returns me to the same page. I am unable to contact support as all of the links are invalid or I get kept being sent back tot eh Terms & Agreement page.How do I get out of this black hole?
My apple account region was set to US. I am not in US and don't have an American phone number.
When I first tried to enroll with non-American number and Region set to US, I got an error.
I have changed my region after that and when I am trying to change the details, I am landing on "Select your entity type." page and not on the page where I have to input my details.
Contacted support and no answer. Can anyone advise what to do?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Apple Developer Support stated that they don’t have any technical support for this and suggested posting in the Forums or Feedback Assistant app.
Hoping someone here may have encountered this before and maybe has a fix. On any of my devices (macOS, visionos, watchOS, iPadOS, tvOS, and iOS) Beta Update will not show Developer Beta as an option for my Apple Account/ID. The only option would be Public Beta.
As visionOS is only available for Developer Beta, this wouldn’t help with my workflow unfortunately.
My question is whether anyone here has seen that Developer Beta did not show up under Beta Update and what they had to do to get that fixed.
Hello! im having a big problem right now, time ago I work on a project as a developer, now I need to start publishing again apps for me as independent, but as I see my account is linked to them an I cannot get rid of them, how can I do it, im struggling a lot.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program