Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Apple not responding about upgrading to Organization account
Hi all, I obtained a D-U-N-S number, confirmed that it's available for lookup, and submitted a request to upgrade to an Organization account 12 days ago. I then followed up 3 days ago. Still haven't received a response. Does anyone know if there's anything I need to do to get a response to these inquiries? Only reason I'm upgrading to Organization account is so that multiple developers can sign debug builds for physical iPhone devices so they can collaborate on my project.
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559
Sep ’23
Switch from Individual to Organization Membership
Hi there, How long does it take to make a switch from Apple individual to organization membership? I initiated the process a 2 weeks ago, and I am get to receive another notification from Apple. Keeps showing We’re processing your membership migration from an individual to an organization. And I am unable to submit an application that requires Organization account.
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7.5k
Oct ’23
Can't renew, can't update contact info
I originally created my Apple Developer account when I was living in Canada (years ago). Now that I live in the U.S. I want to renew it, but I can't - because it thinks I'm still in Canada. When I go to change my contact information, I get a screen that says: "Unauthorized Your account can’t access this page. There may be certain requirements to view this content. If you’re a member of a developer program, make sure your Account Holder has agreed the latest license agreement." What do I do?
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696
Jan ’24
Apple support unresponsive
I've been contacting Apple Developer support for over 3 weeks now regarding new agreement that is not visible anywhere in account and no option to accept it either. Submitted ticket twice but no response at all. All they have to say is "Thank you for contacting us. We’ve received your support request and will get back to you as soon as possible. Your case ID is 102320028158. If you have any additional information you’d like to provide or would like a status update on your case, please reply back to this email."
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871
Jul ’24
Will special entitlements like Screentime API remain valid when transferring an app?
Certain entitlements require special permission from Apple like DriverKit or Screentime API/Family controls. Those entitlements are tied to the bundle IDs of the app. If those entitlements have been granted for an app from developer A (personal account) and we transfer that app to developer B (organization account), including the bundle IDs, will those bundle IDs keep the entitlement? Or will we need to re-request from the developer account B? Any insights or experiences regarding this process would be greatly appreciated.
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648
Jul ’24
Feedback Assistant, Apple Feedback wants me to install beta software
How to report a bug says "With Feedback Assistant available on iPhone, iPad, Mac, and the web, it’s easy to report issues you encounter". The Feedback Assistant User Guide says "Tell Apple about your experience with beta or seed releases". Is Feedback Assistant only intended for reporting bugs in beta software? A year ago I reported a bug in Xcode 14 and now I'm being asked to verify this issue with Xcode 16 Beta 3. I'm not a beta tester and I don't want to install beta software. How should I proceed?
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688
Jul ’24
Cannot see Beta Update option for Developer Beta (no matter the device platform)
Apple Developer Support stated that they don’t have any technical support for this and suggested posting in the Forums or Feedback Assistant app. Hoping someone here may have encountered this before and maybe has a fix. On any of my devices (macOS, visionos, watchOS, iPadOS, tvOS, and iOS) Beta Update will not show Developer Beta as an option for my Apple Account/ID. The only option would be Public Beta. As visionOS is only available for Developer Beta, this wouldn’t help with my workflow unfortunately. My question is whether anyone here has seen that Developer Beta did not show up under Beta Update and what they had to do to get that fixed.
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497
Aug ’24
NEED HELP !! my developer account was suddenly flagged for deletion/ Pending Termination
Upon further review of the activity associated with your Apple Developer Program membership, it's been determined that your membership, or a membership associated with your account, has been used for dishonest or fraudulent activity, in violation of the Apple Developer Program License Agreement. Given the severity of the identified issues, your account has been flagged for removal. Because your account has been flagged for removal, any earnings payments are paused and app transfers are disabled. Creating new accounts after receiving this message may result in the termination of the new or associated accounts. Evidence of Dishonest or Fraudulent Activity App submissions from your account have repeatedly violated the App Review Guidelines in an attempt to evade the review process. After multiple resubmissions, the guideline violation(s) detailed to you in prior correspondence remain unresolved. what to do now
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1.2k
Aug ’24
My account holder access is blocked
The Account Holder is no longer able to log into apple (regardless of web-based or device based attempts). The membership will expire soon without access to the account holder. Both workflows "iforgot.apple.com" and "iforgot.apple.com/unlock" did not lead to an answer email within several days. I tried several times. So we are almost out of store without any option. Hotline did not show other options. Any ideas?
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612
Oct ’24
Unable to verify my identity for Apple Developer account enrollment
Initially, I had some issues enrolling in the individual Apple developer program. Then, I contacted support via email, and they finally requested that I verify my identity. I submitted my national ID for verification and then received an email stating that my identity was verified. After that, I tried to enroll in the Apple developer program, but the issue persisted even after they instructed me to proceed. Subsequently, I received an email stating that my identity was not verified. Here is the exact wording from the email: "We can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple developer programs." After that, I tried to reach support several times, but there has been no response from them.
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805
Oct ’24
Membership renewal
Hello. My developer membership is expired. I cannot renew because the renewal option/button does not appears in any device. A banner tells me: "Any apps you had on the App Store are no longer available for download and you can no longer access membership benefits. If you’d like to renew your membership to reinstate your apps and membership benefits, open the Apple Developer app on your iPhone, iPad, or Mac. Sign in to your account, tap/click Renew, and follow the prompts.If you agreed to the Paid Applications Agreement, you’ll need to agree to it again after renewal in the Agreements, Tax and Banking section of App Store Connect." However, there's no "Renew" to tap or click anywhere in the app nor in the web. Any ideas? Thanks a lot.
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891
Oct ’24
iOS 18.2 Beta WKWebView Navigation Breaking loadFileURL for Local Files
I am experiencing a critical issue with WKWebView navigation in iOS 18.2 beta, specifically regarding the function webView.loadFileURL(_:allowingReadAccessTo:). In previous versions of iOS, this function works as expected when loading valid file URLs from the app’s local directory (e.g., Application Support). However, in iOS 18.2 beta, the function fails to complete the navigation, producing a provisional navigation failure with WebKitErrorDomain, code 102 (Frame load interrupted). This issue severely impacts our app’s ability to load essential local resources, breaking core functionality. Here’s a summary of the troubleshooting steps and findings: File and Directory Verification: The url provided to loadFileURL is valid. Both the file path and parent directory exist within the app’s sandbox, and the directory is accessible. Configuration: The code specifies the parent directory in the allowingReadAccessTo parameter to meet sandboxing requirements, which works on iOS 18.1 and prior releases. Testing on Stable iOS Versions: The issue is exclusive to iOS 18.2 beta; testing on earlier stable iOS releases confirms that the function works as intended. Impact: This regression severely disrupts the app’s navigation and content loading, effectively blocking access to local resources required for the WKWebView to display content properly. The error log returned in the console is as follows: > Error Domain=WebKitErrorDomain Code=102 "Frame load interrupted" UserInfo={_WKRecoveryAttempterErrorKey=<WKReloadFrameErrorRecoveryAttempter: 0x303dd67e0>, NSErrorFailingURLStringKey=file:///var/mobile/Containers/Data/Application/4D128818-7E51-460E-B5D4-D2D70363EFA0/Library/, NSErrorFailingURLKey=file:///var/mobile/Containers/Data/Application/4D128818-7E51-460E-B5D4-D2D70363EFA0/Library/, NSLocalizedDescription=Frame load interrupted} We suspect this may be due to a change in WebKit permissions in iOS 18.2 beta that affects local file handling within WKWebView. Given that the our app relies heavily on these resources, we kindly request this issue be addressed promptly. If any additional information or sample code is required, please let us know, and we will gladly provide further details to assist in resolving this issue. Thank you for your attention and support. Best regards, Isabela
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1.9k
Oct ’24
Issue with Renewal of Apple Developer Membership
I am reaching out regarding an issue with renewing my Apple Developer membership. For the past two days, I have been in contact with support but am still unable to view the renewal options under my Apple Developer account. Additionally, I am not seeing an option to initiate a call when selecting "Program Purchase and Renewal" as the category for support assistance. Could you please assist in resolving this issue? Access to the renewal option is critical for maintaining our development processes, and I would appreciate any guidance or escalation that might expedite a resolution. Thank you for your attention to this matter.
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279
Nov ’24
My dev account is blocked
For un unknown reason, my Apple ID has been blocked. Since I can not connect anymore to my developer account ! I've asked to unblock it (iforgot.apple.com) but according to support the unblock sequence is not send because this Apple ID is in used. I need help to unblock my ID in order to manage my app.... note : I use an another account to post this messages.
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Nov ’24
There may be an issue with your account that needs to be resolved before you can continue. Please contact support.
I'm encountering an issue while trying to enroll in the Apple Developer Program using the mobile app. Every time I attempt to proceed, I receive the following error message: "There may be an issue with your account that needs to be resolved before you can continue." I have verified my account information and followed all the necessary steps. I sent an email to Apple, but I haven’t received a response for several days. I’d be grateful for any help if anyone else has experienced this issue.
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1.1k
Nov ’24