We registered as a developer company (NGO) more than 50 days ago and it's still under review. We've already sent the documents, we've confirmed by phone, and every time we contact them we receive no information. They just tell us it's under review and there's no deadline for when this review will be completed. On the same day we registered with Apple, we registered with Google and our app has been published on Google for more than 30 days. We have no support or answers. Could someone help us to at least know a deadline for this review?
Apple Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
Selecting any option will automatically load the page
Post
Replies
Boosts
Views
Activity
I'm looking for advice or anyone who's experienced similar delays with nonprofit developer account enrollments.
Timeline:
In mid-September, we had some initial email validation issues during our nonprofit organization enrollment. Senior Advisor Kevin (case 102691832489) resolved those issues and cleared us to continue enrollment on September 16-17.
We continued immediately on September 17th, and our status changed to "Your enrollment is being processed" with enrollment ID UH4UT85YS3.
It's now been 28 days with no status changes, no requests for additional information, and no timeline.
Follow-up attempts:
I've called support three times (Sept 19, 26, and Oct 7). Each time I was told the application is "with a separate department they can't contact." They created additional cases but couldn't provide any updates or access to the reviewing team.
Questions for the community:
Is 28 days normal for nonprofit enrollment processing after continuing? Has anyone found a way to get status updates when regular support can't access the reviewing team? Is there a specific escalation path for nonprofit accounts that differs from standard enrollments?
We're a 501(c)(3) church launching an app for a capital campaign, so the delay is starting to impact our timeline. Any insights or experiences would be greatly appreciated.
Details:
Enrollment ID: UH4UT85YS3
Organization Type: Nonprofit 501(c)(3)
Continued enrollment: Sept 17, 2025
Current status: "Your enrollment is being processed"
Thanks in advance for any guidance.
I want to enable developer program but after submitting the enrollment I see:
Your enrollment in the Apple Developer Program could not be completed at this time.
Our developer account was granted the com.apple.developer.mail-client by Apple ages ago, which we use for one of our apps.
At the time, this entitlement was granted through a special "entitlements" drop-down on the profile creation page. In fact, the entitlement is still available to us in this manner:
Unfortunately, applying the entitlement directly to the profile no longer works through the App Store Connect API. Which is a bummer because we periodically use the API to update our development and ad hoc profiles with new UDIDs.
I was eventually able to get Apple to migrate the entitlement to a capability that we can instead apply to the app IDs in our account. Great!
However, for some reason the "Default Mail App" capability (on the "Edit your App ID Configuration" screen) shows does NOT apply to Ad hoc profiles:
Note that "Ad hoc" is missing.
This means we still need to update the Ad hoc profile for the app in question manually through the Apple developer portal.
This has to be a bug. It makes no sense that this specific capability doesn't apply to Ad hoc profiles. Other capabilities don't have this issue. e.g.:
Another strange thing is that on the profile page for the ad hoc profile under "Enabled Capabilities" it shows "Default Mail App" (see screenshot above) but the capability/entitlement is missing from the downloaded profile unless I add it via the drop down menu on the profile page.
How do I get Apple to fix this? Multiple support tickets submitted via our developer account have gone unanswered. (It took months just to get the entitlement partially migrated in the first place.)
How long does the new Apple Developer Program License Agreement take to take effect once you accept it?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I’ve contacted support two or three times already and no response. I made the payment to create my Apple Developer account on the 26th and also received the invoice that same day, but the status still shows as pending. This is quite urgent, so I’m not sure what you can do on your side to help.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I can't enrol in apple developer program, every time i click enrol i got this message: "Your enrollement in tha Apple Developer Program could not be completed at this time"
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I originally created my Apple Developer account when I was living in Canada (years ago). Now that I live in the U.S. I want to renew it, but I can't - because it thinks I'm still in Canada. When I go to change my contact information, I get a screen that says:
"Unauthorized
Your account can’t access this page.
There may be certain requirements to view this content.
If you’re a member of a developer program, make sure your Account Holder has agreed the latest license agreement."
What do I do?
Problem
I’m trying to implement Sign in with Apple in my application. However, when my app redirects to the Apple authorization page at:
https://appleid.apple.com/auth/authorize
I get an invalid_client error with no further explanation.
Settings
I followed this article closely:
[https://developer.okta.com/blog/2019/06/04/what-the-heck-is-sign-in-with-apple#generate-the-client-secret]
Steps I have completed:
Created an App ID and a Service ID on Apple Developer Portal.
Enabled “Sign in with Apple” for both the App ID and the Service ID.
Added my domain and callback URL to the Service ID configuration. (I'm using ngrok to proxy my localhost during development.)
Linked an existing private key with “Sign in with Apple” capability.
My identifiers:
Service ID is used as client_id
Team ID is taken from the top right of the Apple Developer dashboard
Key ID is from the private key associated with the App
Environment
My backend is built with Laravel, and I'm using the [SocialiteProvider/Apple][https://socialiteproviders.com/Apple/#installation-basic-usage] library to handle the OAuth flow.
I followed the recommended method to generate a client secret (JWT) for each request, using this blog post:
[https://bannister.me/blog/generating-a-client-secret-for-sign-in-with-apple-on-each-request]
My .env configuration looks like this:
APPLE_CLIENT_ID=com.service.paxton.stockApp
APPLE_TEAM_ID=25729642DK
APPLE_KEY_ID=JFP9Q53ZCY
APPLE_PRIVATE_KEY=storage/AppleDev-AuthKey_JFP9Q53ZCY.p8
JWT Generation
I also tested generating the JWT using the Ruby script from the Okta article:
[https://developer.okta.com/blog/2019/06/04/what-the-heck-is-sign-in-with-apple#generate-the-client-secret]
Here is the script I used:
require 'jwt'
key_file = './storage/AppleDev-AuthKey_JFP9Q53ZCY.p8'
team_id = '25729642DK'
client_id = 'com.service.paxton.stockObserve'
key_id = 'JFP9Q53ZCY'
ecdsa_key = OpenSSL::PKey::EC.new IO.read key_file
headers = {
'kid' => key_id
}
claims = {
'iss' => team_id,
'iat' => Time.now.to_i,
'exp' => Time.now.to_i + 86400*180,
'aud' => 'https://appleid.apple.com',
'sub' => client_id,
}
token = JWT.encode claims, ecdsa_key, 'ES256', headers
puts token
This JWT validates correctly. I’ve also used Apple’s public key to verify the signature, and it passed.
I verified the JWT header and payload format using this helpful article:
[https://fluffy.es/how-to-solve-invalid_client-error-in-sign-in-with-apple/]
Third-Party Testing
To eliminate mistakes in my setup, I even tried a third-party tool featured in this YouTube video:
[https://youtu.be/8v01TaX1EJA?si=0jOBGBVk0R0zbmdo]
Unfortunately, the result was the same — invalid_client.
Question
I’ve double-checked everything I can think of: keys, claims, domain whitelist, identifiers. I even verified the JWT independently.
If anyone (especially someone from Apple) can help identify the missing piece, I would be truly grateful.
I'm trying to create an app that authenticates to Apple Music using MusicKit but whenever I try to build my profile through eas, I am getting this error:
Provisioning profile doesn't include the com.apple.developer.music-kit entitlement.
However, my provisioning profile does have MusicKit enabled.
Certain entitlements require special permission from Apple like DriverKit or Screentime API/Family controls.
Those entitlements are tied to the bundle IDs of the app.
If those entitlements have been granted for an app from developer A (personal account) and we transfer that app to developer B (organization account), including the bundle IDs, will those bundle IDs keep the entitlement?
Or will we need to re-request from the developer account B?
Any insights or experiences regarding this process would be greatly appreciated.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
DriverKit
Family Controls
Screen Time
Entitlements
Long Story Short: I got started, and bought the apple developer account for ~ $99, and It just said me the payment was successful, and:
How many days more should I be waiting ?
Also one more question, would I be able to test my apps over my iphone after having an active Apple Developer Account ?
Any help is much appreciated.
The Account Holder is no longer able to log into apple (regardless of web-based or device based attempts). The membership will expire soon without access to the account holder.
Both workflows "iforgot.apple.com" and "iforgot.apple.com/unlock" did not lead to an answer email within several days. I tried several times.
So we are almost out of store without any option. Hotline did not show other options.
Any ideas?
Initially, I had some issues enrolling in the individual Apple developer program. Then, I contacted support via email, and they finally requested that I verify my identity. I submitted my national ID for verification and then received an email stating that my identity was verified. After that, I tried to enroll in the Apple developer program, but the issue persisted even after they instructed me to proceed. Subsequently, I received an email stating that my identity was not verified. Here is the exact wording from the email: "We can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple developer programs." After that, I tried to reach support several times, but there has been no response from them.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
App Store
App Store Connect
Developer Program
Hi everyone,
I’m trying to enroll in the Apple Developer Program, but every time I scan my ID, I get this error:
“Unable to Send Information – Your information could not be sent due to a connection error.”
I’ve tried different networks, devices, and browsers. I also asked several friends—both inside and outside the country—to try, and they all faced the same issue.
I contacted Apple Developer Support, but the experience was frustrating:
• Long wait times on the phone
• No real solutions beyond basic troubleshooting
• No explanation for the issue—just “Everything looks fine on our end.”
This seems like a widespread issue. Has anyone found a fix? Also, Apple really needs to improve their Developer Support.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
for over 2 months, I have peen trying to purchase apple developer account, I have submitted duns number, they also requested other verification details which I have submitted over 2 months, and I have tried chatting apple support and they keep telling me it under review for more than 2 months, currently they are not replying my chat
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hey everyone. This is probably the last straw I am trying to pull since I tried almost everything else. I have applied for the Apple Developer Program and the whole process started at the end of 2024. I got rejected the first time because Apple could not charge my card. It was clearly shown that the cost is $99, however, it was 106.65 Euros (I created a Revolut card with the $100 because I don't trust placing my card everywhere).
I started the new process but this time I knew about the amount issue so I placed 150 Euros just to be safe. Automatic rejection with robotic AI response:
"For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time."
When I raised ticket about it I got no replies. Than both my friend and wife tried to apply for the program. Both rejected with the exact same messaging.
I created a new Apple ID, new card, new everything and did everything "by the book". Again. Rejection with the same exact messaging: For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time...
Can someone from Apple please tell me what are those reasons? I have been an Apple user for almost 10 years now. I was buying Apps from store. I am using iCloud+. Modest Citizen as some would say.
What's the problem? How can I finally get to Apple Developer Program without being rejected by AI or some poor auto system?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer Tools
Developer Program
I'm encountering an issue while trying to enroll in the Apple Developer Program using the mobile app. Every time I attempt to proceed, I receive the following error message: "There may be an issue with your account that needs to be resolved before you can continue."
I have verified my account information and followed all the necessary steps. I sent an email to Apple, but I haven’t received a response for several days.
I’d be grateful for any help if anyone else has experienced this issue.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
It seems like your enrollment has been stuck in processing for months without any updates from Apple. Despite repeatedly using the 'contact us' option, you haven't received any feedback.
I am experiencing a critical issue with WKWebView navigation in iOS 18.2 beta, specifically regarding the function webView.loadFileURL(_:allowingReadAccessTo:).
In previous versions of iOS, this function works as expected when loading valid file URLs from the app’s local directory (e.g., Application Support). However, in iOS 18.2 beta, the function fails to complete the navigation, producing a provisional navigation failure with WebKitErrorDomain, code 102 (Frame load interrupted). This issue severely impacts our app’s ability to load essential local resources, breaking core functionality.
Here’s a summary of the troubleshooting steps and findings:
File and Directory Verification: The url provided to loadFileURL is valid. Both the file path and parent directory exist within the app’s sandbox, and the directory is accessible.
Configuration: The code specifies the parent directory in the allowingReadAccessTo parameter to meet sandboxing requirements, which works on iOS 18.1 and prior releases.
Testing on Stable iOS Versions: The issue is exclusive to iOS 18.2 beta; testing on earlier stable iOS releases confirms that the function works as intended.
Impact: This regression severely disrupts the app’s navigation and content loading, effectively blocking access to local resources required for the WKWebView to display content properly.
The error log returned in the console is as follows:
> Error Domain=WebKitErrorDomain Code=102 "Frame load interrupted" UserInfo={_WKRecoveryAttempterErrorKey=<WKReloadFrameErrorRecoveryAttempter: 0x303dd67e0>, NSErrorFailingURLStringKey=file:///var/mobile/Containers/Data/Application/4D128818-7E51-460E-B5D4-D2D70363EFA0/Library/, NSErrorFailingURLKey=file:///var/mobile/Containers/Data/Application/4D128818-7E51-460E-B5D4-D2D70363EFA0/Library/, NSLocalizedDescription=Frame load interrupted}
We suspect this may be due to a change in WebKit permissions in iOS 18.2 beta that affects local file handling within WKWebView.
Given that the our app relies heavily on these resources, we kindly request this issue be addressed promptly. If any additional information or sample code is required, please let us know, and we will gladly provide further details to assist in resolving this issue.
Thank you for your attention and support.
Best regards,
Isabela
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Beta
Developer Tools
iOS
WebKit