Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Activity

There is a problem installing the iwatch app. It has been installing
We have recently developed the iwatch app. We will package the APP + iwatch app and publish it in testfight for test download. However, we often find that after the mobile app is downloaded, the iwatch app is also on the iwatch System application inside display. Click install is always in the installation. It has not been installed. Especially when the phone we tested is paired with several watches. Or delete the mobile APP and download it again to recover. But some situations still cannot be recovered. May I ask why it is always installed? We have confirmed that there is no problem with the network, and the pairing connection between the watch and the mobile phone is normal. This problem has caused us a lot of trouble. I wonder if this will happen in the app store. Please give the official reply
0
0
429
Feb ’25
Apple Developer Program Enrollment keep cancelling my payment after 1 day
Hi guys, we are from australia, we applied apple developer program enrolment since dec 2024, and we are stuck in a loophole that after we pay the AUD$149 for the developer program, which reflect in the bank immediately, but it will show cancelled status next day, and the bank will get bounced back $149 in several days anyone can help? We tried 6 cards, Mastercard, Visa, Prepaid, Amex, Credit card and Debit card, under different names but they are all Australian card. We emailed apple support team and we experienced 7+ agents who can't really help us and we enrolled 5+ times on both iPhone and Mac, developer app and web and everytime the results are the same!
0
0
242
Feb ’25
who can help me?
Why is it so hard to register a developer account in China? As an iOS developer for 12 years, why is it so hard for me to register a developer account in China? Can Apple improve your service? If there is something wrong with me, I'm willing to accept the penalty of not being able to register. But I submitted all the information you need and then you tell me I can't register. I also just bought a new Macbook Air 2 months ago and I'm willing to contribute my income to you guys. But how are you treating me? Who can help me? Translated with DeepL.com (free version)
1
0
125
Mar ’25
Issue with Apple Developer Program Enrollment
I’m experiencing a serious issue with my enrollment in the Apple Developer Program. I have been waiting for weeks with no response from Apple Support. Despite sending two emails (and now a 3rd) in an attempt to get a reply, I still haven’t heard back, even though I have completed all the necessary steps and received confirmation that my enrollment process has started. Has anyone else experienced a similar situation? If so, how did you manage to resolve it, or do you have any advice on how I can get Apple to respond and take action? I would really appreciate any insights or suggestions. Thank you in advance!
0
0
159
Feb ’25
Issue with Apple Developer Enrollment – Stuck in "Processing"
Hello everyone, I need help with my Apple Developer Program enrollment, as I have been stuck in the processing stage since February 20 and I don’t know what else to do. When I initially tried to enroll, I was told that the process would take two business days, but it has been much longer now. Every two days, I have attempted to purchase again, but I always receive the same message telling me to wait another two days. I have checked my payment method, verified my Apple ID information, and followed all the recommended steps, but I still cannot complete the enrollment. Has anyone else experienced this issue? What can I do to resolve it? I would appreciate any advice or guidance. Thank you in advance for your help! Best regards, Didier Orjuela
1
0
292
Feb ’25
Problem with building on EAS.
Hello I have been developing an app that I want to deploy on the App Store through EAS cloud. My boss had purchased the apple developer account and invited me to a development team and I signed in with the same credentials. But when I try eas build and then select IOS as the platform I am getting this error shown in the image. Does this mean I have to purchase an apple developer account? Any help would be greatly appreciated
0
0
76
May ’25
Support when publishing App Store App.
I am a new app developer and am entirely new to the process of developing and publishing an app. Right now I am in the midst of publishing my app and have bumped into an issue which app store connect isn't really helping to answer. I was wondering if I could get help here for these issues. Have a countdown feature that works based on device id. The device id and all others go through but the countdown feature doesn't show up. This is an issue that only seems to occur on the App Review's ipad air (5th gen) iPadOS 18.5. I have tested the app on my iphone 14,ipad mini and ipad pro with no issues. I'm not sure how I am supposed to solve an issue which I am unable to recreate. (I have told Apple Review to try reloading the page or resubmitting the dates required for the countdown. They claimed to have resubmitted the dates but have mentioned nothing about reloading the page.) Currently, I am trying to find a way to work the app on the ipad air but if i am unable to recreate the issue,I'm not sure how to solve it. please help!
1
0
81
May ’25
Waiting for App Approval
Hello Elf Team, I sent the game a day ago and reached out for a quick review to meet my company's event deadline, but I am still waiting for the review to begin. I contacted via the contact form but have not received any response. Is there anyone from the forum who can help expedite this or provide advice on how to proceed? Thank you!
1
0
238
Apr ’25
Notice of Termination
Dear Apple Support Team, I am Tianwei Yue. I received your email this morning regarding the immediate termination of our Apple Developer Program License Agreement and Apple Developer Agreement, citing alleged fraudulent behavior and violation of certain terms. We were very surprised by this notice and are deeply concerned about the matter. Firstly, the email mentioned that if we wish to file an official complaint under the applicable Platform Regulation, we could do so by contacting you via “Contact Us”. However, when I logged in with my account and clicked the “Contact Us” link, the system responded with “You’re not eligible to make this request”. We would appreciate guidance on how to properly submit an official complaint or if there is an alternative way to get in touch for further assistance. Secondly, we operate the “mathos ai” application under this account, which currently enjoys over one million users and maintains a rating of 4.6 on the App Store. Our team has always been proactive in handling user accounts, refunds, and payment issues, and we are committed to providing high-quality service to our users. Therefore, we are puzzled by the suspension of our account and believe there might be some misunderstanding or miscommunication. We sincerely hope to connect with the appropriate Apple personnel to understand the issue in detail and provide any necessary additional information to resolve any concerns. Thank you very much for taking the time to read our email. We look forward to your response and guidance. Sincerely, Tianwei Yue
0
0
384
Feb ’25
I can´t enrollment to developer promram "Your enrollment could not be completed"
I have a problem with the enrollment to Apple Developer program, because the page show the message "Your enrollment in the Apple Developer Program could not be completed at this time", I have 1 week watting for any news for the Send Files to Apple Support but not yet any new news. What I can do about this case?
0
0
229
Mar ’25
Can not enter Beta App Review Information due to phone number
I have not been able to update the TestFlight Test Information. I keep getting the error "Make sure the contact phone number only contains numbers and try again" even when only number are entered. I've tried on Safari, Chrome and from the Connect App and all give the same error. I would like to push my App for testing to some external beta testers but can't since Contact Information is required for this.
1
0
96
Apr ’25
Developer Account Enrollment Delayed Over a Month After Re-Submission – No Updates
Hi everyone, I’m experiencing a frustrating delay with my Apple Developer Program enrollment and I’m hoping someone here can help or escalate the issue. I had previously completed the enrollment process and was approved, but after opening the Apple Developer app on my iPad, the entire progress reset for some reason. I was forced to start the process again from scratch, including submitting all required documents. Last time, my documents were verified and approved within 7 days. However, this time, it’s been over a month since I submitted my documents and there's been no progress. I contacted Apple Developer Support, but they responded saying it would take an “undetermined amount of time,” without providing any explanation, timeline, or guidance. That’s extremely concerning, especially since I’ve already gone through this once before. This delay is affecting my ability to move forward with game releases and business plans. I’m more than willing to provide any additional documentation if needed, but I’m currently stuck with no idea what’s going on. Can someone from the Apple team please: Check the status of my enrollment using Enrollment ID: 772673548 Let me know if there are any issues that require action from my side Or help escalate this for review? Any help or guidance would be greatly appreciated. Thank you, Shamsad M
0
0
119
Apr ’25