My app has been "In Progress" for over a day. It's release date and these absurd behaviours are happening. Hasn't Apple been able to fix this? We're approaching 2025 with issues that have been happening since 2023. Are these guys serious or they just ignore these issues?
Apple Developer Program
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How do I renew my developer account? The desktop app called Developer just crashes and the website says: "Sign in to your account, tap/click Renew, ...". I can't find a Renew link or a renew button to click on. Do you know where it is? Cheers
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi Everyone,
I have signed up and paid (it has come off my Credit Card) for Apple Developer last Thursday and my account has been stuck on:
"Purchase your membership.
To continue your enrollment, complete your purchase now
Your purchase may take up to 48 hours to process."
I have emailed them and have not received a reply. I want to give them a call but they are also not available for calls either.
I have looked to see if the reason they are being slow is because of the Christmas/New Year period but couldn't find any information.
What can I do?
Thanks
Authentication with Apple Developer Portal failed!
You have no team associated with your Apple account, cannot proceed.
(Do you have a paid Apple Developer account?)
Using a Team Member id to Push the build.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello Apple Developer Support,
I hope this post finds you well. I have several questions regarding the refund process, developer commission, and revenue payout, and I would appreciate your insights on the following:
1/ Refund Process:
When a customer cancels an order, when will Apple process the refund for the developer? How long does it typically take for developers to receive the refunded amount?
2/Developer Commission:
How does the commission for developers work in the event of a refund? Does Apple adjust the commission or deduct any percentage in case of a refund?
3/Refund Notifications:
Is there a notification system that alerts developers when a customer cancels an order and a refund is processed?
4/Revenue Payout:
How long does it take developers to receive the revenue from purchases, and is there a specific payout schedule for this?
5/Commission Percentage for Small Earnings:
If the developer's total earnings are under 1 million VND, what is the commission rate that applies?
Thank you in advance for your assistance. I look forward to your response.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Subscriptions
In-App Purchase
Dear Apple developer team, we use ibeacon to wake up and activate the app for Bluetooth connection in app development, but there are some problems, the problems are as follows:
1, called CLLocationManager startRangingBeaconsInRegion and startMonitoringForRegion, open after iBeacon area detection and ranging. After completely leave iBeacon radio range, locationManager: didExitRegion: callback is not timely. When the screen is on, wait 1 minute for the callback. When the phone is in the state of the screen, it needs to wait for more than 3 minutes, and occasionally wait for more than 10 minutes without callback;
2. Can the success rate of ibeacon approach 100%? How to improve the success rate of ibeacon live wake app?
3. Using ibeacon technology, in what scenarios will the app be pulled alive to wake up during user use?
4. How long can the app process its business after it is woken up?
5. Can ibeacon technology and Bluetooth saving and recovery mechanism be used to greatly improve the probability of activating the app for Bluetooth connection, and can cover various use scenarios of users' lives to awaken the activating app?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi,
a few weeks ago I received this email:
"Notification of Apple Developer Program License Agreement (PLA) violation" by app_notification @apple.com.
Content was:
"We are writing to inform you that your company is not in compliance with the Apple Developer Program License Agreement (PLA).
Section 11.2 (Termination) states:
(g) if You engage, or encourage others to engage, in any misleading, fraudulent, improper, unlawful or dishonest act relating to this Agreement, including, but not limited to, misrepresenting the nature of Your Application (e.g., hiding or trying to hide functionality from Apple’s review, falsifying consumer reviews for Your Application, engaging in payment fraud, etc.).
Be aware that manipulating App Store chart rankings, user reviews or search index may result in the loss of your developer program membership.
Please address this issue promptly."
and indeed, there was a problem with an app, which I then fixed.
But then it started to become a little bit weird, which makes me think it could be a phishing attempt.
I asked them for more information, which app they are talking about, etc., but I only received this reply:
"Hello,
We would like to speak with you about your apps on the App Store.
Please provide a number where you can be reached and we will contact you at our next opportunity.
Sincerely,
Apple"
I replied to them I am currently on holiday and would like to clarify this via email and that I fixed the problems (they didn't tell me which app or what exactly was wrong, but I checked it by myself)
What was their reply?
Exactly the same as above:
"Hello,
We would like to speak with you about your apps on the App Store.
Please provide a number where you can be reached and we will contact you at our next opportunity.
Sincerely,
Apple"
So, I replied again and asked them if they could just tell me what is wrong and if this problem still exists, etc.
Their reply:
"Hello,
We would like to speak with you about your apps on the App Store.
Please provide a number where you can be reached and we will contact you at our next opportunity.
Sincerely,
Apple"
They basically sent me the exact same email 3x in a row without answering any of my questions or telling me any details. At this point, I am really not sure anymore if this legit or not.
I opened a support ticket with Apple and ask them if it's legit, but no reply so far.
Did someone made any similar experience on here?
After updating the iPhone to 18.2, the notification for the watch charging completion stopped appearing on the iPhone. Please note that I also updated the watch to 11.2.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
We enrolled with a DUNS number 2 weeks ago but account still says in Review.
How long should we expect to wait for our Dev account?
TIA.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hey, Everyone.
I am new to Apple Developer and want to enroll in the program to publish my app in the AppStore.
I logged into my personal Apple account on the developer app and tried to enroll but I got the error message: "There may be an issue with your account that needs to be resolved before you can continue. Please contact support."
I click on the contact support button and I explain the situation.
The developer support team gets back to me telling me that I need to turn on "twofactor authentication" I've had this on the entire time, but I check settings and remove it and turn it back on.
After this I tried enrolling again but got the same error message. I've contacted support again explaining the situation but I've not gotten a response yet.
My question is, Has anyone else encountered this problem? and if so, How did you solve it?
Thanks in advance,
Lars A
After several years' lapse, I am coming back into app development for iPhone. Here's what I did:
Renewed my membership to Apple developer
I created a wildcard identifier, "me.joymaker.*"
I created a certificate
Using Xcode, I introduced my newest iPhone (a 12 mini) to Apple developer. Unlike my older models, this one has a UDID with a hyphen in it. To get it to take the UDID I had to remove the-and then paste the remaining continuous number into the field. But then it accepted it, and showed it back to me complete with hyphen.
I created a development provisioning profile using that certificate and ID, checking the box that said "Select all", so that every device registered to my account was included.
Using Xcode, I tried to upload the provisioning profile to the phone.
OOPS. Xcode replies, "Failed to install one or more provisioning profiles on the device. Please ensure the provisioning profile is configured for this device." Yes, I am very that it was!
There was an older identifier in the account, left over from years ago, named "XCode: Wildcard AppID", with an identifier of simply '*'. I tried building a provisioning profile with that one. Same results.
Now what? How to diagnose, how to pursue this?
BTW, although XCode sees this phone without difficulty, Music and Finder don’t. Relevant?? See this question for more details.
Hello, I created my Apple Developer account and it was authorized, but when I went ahead and paid $99, my card was not charged (I've used two different credit cards, all in my name) and I still haven't been successful. Has anyone else experienced the same thing and what would be the best way to resolve this?
NOTE: I receive an email and proof that the purchase was successful, but nothing has changed.
I'm trying to enrol in the apple developer program for the first time. When I sign in and attempt to enrol, it says “Your enrollment could not be completed.” - I am over the Age of 18 in Australia. My account is attached to a family account if that matters, but I am an Adult in the family. As far as I am concerned I have not done anything illegitmate on my account. My AppleID has always paid ontime etc.
Just spoke to someone on the phone at Apple Developer Support. Firstly they were very unfriendly, don't know their name and sounded like they didn't want to be there. I said what my issue was, they had a look at my account and said "It says there is an issue with this apple ID and Support cannot be provided within Apple Developer Program for this AppleID" - I asked if this could be escalated and she audibly sighed and said "No" - I said may I speak to a supervisor - Spoke to the Supervisor and they said they can't help me and it just says We can't provide Apple Developer support to this AppleID and he kept repeating this. - I have not done anything illigetimate on my AppleID as far as I know. He also said can't verify my identity, even though I have never verified my identity.
What do I do?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
We've been having some troubles to create a new account for apple developer for the company i'm currently working for. The first feedback we got was that I could create my personal account and then transfer the Duns Number for the company account when the problem would be solved.
We have the Duns Number, but I can't create the Apple Developer Program because of the following warning: Tell us about your organization.
Legal Entity Name
The information you entered did not match your D&B profile. Before submitting your information, check your D&B profile. If you've recently changed your legal entity name, update your D&B profile.
We are from Brazil and the support for the apple developer is only USA or Canada.
Could you help us? We have a lot of questions.
We need to create the account so that we could publish our APP
But so far we couldn't create the account
Hello Apple Developer Community,
I am encountering an issue while trying to pay the $119.99 Apple Developer Program fee through the Apple Developer app. I have linked a prepaid card to my Apple ID, which works perfectly fine for other purchases and subscriptions, but I am unable to complete the payment for the developer fee.
Here are the details of the issue:
Payment Method: Prepaid card connected to my Apple ID.
Amount: $119.99 (Apple Developer Program fee).
Location: Cameroon.
Other Transactions: All other purchases and subscriptions using the same prepaid card have been processed successfully without any issues.
When I attempt to pay for the developer fee, the payment doesn’t go through, and I receive an error message (Payment Failed). I’ve verified that my card has sufficient funds and that the information is correctly entered in my Apple ID account settings.
Has anyone else faced a similar issue, particularly with prepaid cards or payments in Cameroon? Any advice or guidance on how to resolve this problem would be greatly appreciated.
Thanks in advance for your help!
I have an issue during enroll apple developer account there is a mes says “Enrollment through the Apple Developer app is not available for this Apple Account. Visit http:// developer.apple.com/programs/enroll/.”
if anyone can help me with my case .
i have been facing this issue for 6 months please help me out
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Good Hello,
I'm looking for the invoice for the developer account but I can't get my hands on it, does anyone know where it's hidden?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
How do I cancel my Apple Developer autopay
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
When I try to cancel it I get "Your request is temporarily unable to be processed. Please try again". I have since created a new test user from "Users and access", set the renewal for subscriptions to be at 5min. Added the new test user on my iPad where I am developing locally as a sandbox account, and then purchased the same subscription. And same problem happened - I can't cancel it from Apple ID -> Subscriptions. Getting the very same error. Also the subscription there seems to renew on a daily base and not on every 5 minute as I have set it. If I try "Clear purchase history" from the "Users and Access" from AppStore connect - nothing happens, I still see the subscription and I can't purchase it again.
Please advise how to proceed in this situation. This happens on iOS 15.5 if it does matter and I am using StoreKit2.
Regards,
Al
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Subscriptions
StoreKit
In-App Purchase
The ESP-Homekit-SDK tool provides the payload. How do we convert it into the actual QR image with the artwork?
We have already checked the handbooks but couldn’t find any tool to generate the QR code with actual artwork. I can only see the "Setup Code Sizing and Placement" guidelines for it.