We are facing a challenge with the renewal of our Apple Developer Program. Last year, we renewed it using a UPI ID, but that UPI ID is no longer available. We have added a new UPI ID and want the payment to be deducted from it. However, when we click on ‘Renew the Program,’ it redirects us to the old UPI ID, which we are unable to delete. It also shows that there is a currently active subscription linked to that UPI ID. We are in the 30-day grace period. We contacted the Apple Support team, but they have not provided a solution. Is there anyone who can help with this?”
Apple Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
Selecting any option will automatically load the page
Post
Replies
Boosts
Views
Activity
Hi,
Yesterday I enrolled in the Apple Developer Program through the app (like the website said) and it seemed to work fine. I went through everything in the app and then I had to pay for the service, so I did. (the invoice says Apple Developer Program (Automatic Renewal): $96.99 + VAT). I can see this transaction on my bank statement as well. After finishing the the Developer app said "Wait for an email" or something similar for a day until now it says "Enrollment through the apple developer app is not available for this apple account".
I found this odd so I logged in to my account in a browser (on a PC) to see what's up and there it still says if I click my name "Pending". The weird thing is that there is this banner that says "Purchase your membership." and a link to complete my purchase??? As if I did not purchase it yesterday.
So in desperation I decided to see what's up and went through this process on my PC now and it took down my order and I got a prompt in the browser to wait 2 days (48 hours).
Will I get charged twice? Also this time it prompted the price: $99.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello Developer Community,
I'm facing a critical situation with our company's Apple Developer Account. We are unable to access our account because:
The admin of our Apple Developer Account is a former team member
We cannot reach this person anymore
We need to regain access to maintain our app on the App Store
Questions:
What is the official process to recover account access in this situation?
What documentation will Apple require to verify our company ownership?
Who should we contact at Apple to start this process?
Any guidance from developers who have experienced a similar situation would be greatly appreciated.
Note: I'll be happy to provide more details if needed, while keeping sensitive information private.
Thanks in advance for your help!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I already enrolled and paid for the developer program but on the main developer page it still says "Join the Apple Developer Program" with a button to "Enroll Today" but when I click on it, it redirects me to a page that says "Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." I tried to speak to apple support about it at least a dozen times and they give me no reasonings or anything as to what the issue is and why I'm not able to get past this error. Every time I ask them for any update or an estimate on when I will even get an update, they just say they can't provide any information.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I don't want to throw anyone under the bus here, but I think the error handling for the D-U-N-S number verification step could be improved.
Shown on page:
The information you entered did not match your D&B profile. Before submitting your information, check your D&B profile. If you've recently changed your legal entity name, update your D&B profile.
This message is confusing when the only information provided is the company name, which exactly matches the D&B profile.
We get more information about the error in console than what is shown on the page:
"resultCode": 20010,
"resultString": "Your organizations information is not complete.",
"userString": "Your organizations information is not complete.",
"requestUrl": "https://developer.apple.com/services-enrollment/validateDunsDetails",
Displaying a clearer error message in line with this would greatly improve user understanding of what went wrong.
Unable to add a user on my app store connect. I get "This field is invalid" error each time. I have tried with a variety of different emails, same error.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi all,
I’ve been looking into this for a long time but haven’t had any luck so far.
My question is:
Is it possible to read the com.apple.vpn.managed.applayer type payload in an iOS app that’s based on the WireGuard protocol?
Any guidance or insights would be greatly appreciated!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I keep getting this message when trying to create an account "Your enrollment could not be completed."
I am over 18 and tried on both developer app and website
Can anyone please help with this?
Thank you!
I get this error when registering as a developer'Your enrollment could not be completed'
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
We are registering as an Apple developer, but the entity type selection is incorrect. How can we switch from personal type to organizational type? We haven't paid yet
When my users are using my app, I want to transmit encrypted information through a VPN, and I need to use the Packet Tunnel permission. How can I apply for the Packet Tunnel permission? Is it through a Hotspot Helper Request?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
We are a group of 10 friends using the same device and Apple ID, but each of us has a different account within the same app. We want to purchase the same auto-renewable monthly subscription plan, each using our own app credentials.
The issue: after the first person subscribes, the next user (with a different in-app account) is unable to buy the same plan—it shows "already subscribed" and only allows access after the next billing cycle.
We don’t mind the auto-renewal being charged each month by a different person. We just want each app account to have access to the same package independently, for 1 month each.
How can we achieve this without changing the Apple ID or device?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Subscriptions
App Store Connect
In-App Purchase
Hi anybody else experiencing or have experienced issues to renew membership? My company's app is no longer available in the app store for the users to download and update. If someone can help me it would be greatly appreciated as I have reached out a few times to apple and after a few days the issue still exists, affecting my job and company operations.
Below are the issues we are facing if anybody knows how to solve it:
Account was deprecated
We managed to access the developer website, also the appstoreconnect website, but so far all apps are not yet available in the store.
Thank you for any help.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello There! I will try to be very active! (I had nothing to type lol)
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Would anyone help why my account got terminated. I checked my app & it had simple text pricing typo should not be grounds for account termination. Even i made a typo in iap price the price of product on apple server was correct & when user try to buy item the correct price is loaded from apple sever. If this was the reason for the decision, I would like the opportunity to correct the issue rather than face such a severe penalty.
"This letter serves as notice of termination of the Apple Developer Program License Agreement (the “ADP Agreement”) and the Apple Developer Agreement (the “Developer Agreement”) between you and Apple effective immediately.
Pursuant to Section 3.2(f) of the ADP Agreement, you agreed that you would not “commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program …” Apple has good reason to believe that you violated this Section due to documented indications of fraudulent conduct associated with your account.
Apple is exercising its right to terminate your status as an Apple developer pursuant to the Apple Developer Agreement and is terminating you under the ADP Agreement for dishonest and fraudulent acts relating to that agreement. We would like to remind you of your obligations with regard to all software and other confidential information that you obtained from Apple as an Apple developer and under the ADP Agreement. You must promptly cease all use of and destroy such materials and comply with all the other termination obligations set forth in Section 11.3 of the ADP Agreement and Section 10 of the Apple Developer Agreement.
If applicable, no further payments will be made to you pursuant to Section 7.1 of the Paid Applications agreement (Schedules 2 and 3 to the ADP Agreement).
This letter is not intended to be a complete statement of the facts regarding this matter, and nothing in this letter should be construed as a waiver of any rights or remedies Apple may have, all of which are hereby reserved. Finally, please note that we will deny your reapplication to the Apple Developer Program for at least a year considering the nature of your acts. If you want to file an official complaint pursuant to an applicable Platform Regulation in your country or region you may Contact Us."
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
"Failed to verify your identity. Try again." I only see this text. I have the correct apple account and password and I have made the payment. I can't log in with my password, why?
Question 1: What should I do to log in with my password?
Question 2: What is the error?
Hi there!
I made a mistake while create a request for enrolment, could you please explain me how to call out this enrolment?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello,
I am attempting to enroll in the Apple Developer Program and have already added $100 to my Apple account. However, every time I try to proceed with the enrollment, I encounter an error.
I have reached out to Apple Support multiple times, but the issue remains unresolved. Each time, the case is escalated to a senior representative, yet no clear solution has been provided. It feels as though the issue is being passed back and forth without accountability.
Furthermore, I’m receiving conflicting guidance—Apple.com refers me to developer.apple.com, and vice versa—leaving me stuck without a resolution.
I would appreciate your urgent assistance in identifying and resolving this issue so I can complete my enrollment.
Best regards,
Gulf Now
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Subscriptions
Accounts
App Store
App Store Connect
Hello i need help to update my developer account to enterprice account how change o how update the my account ?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Enterprise
Apple Business Manager
Managed Settings
I want to leave the iOS beta program. Please apple, remove me. Also How can I get removed from the iOS beta software program? I mean leave the iOS Beta Software Program