Dear Apple Developer Support Team, I am experiencing an issue when trying to enroll in the Apple Developer Program with my Apple ID . When I click “Join the Apple Developer Program,” a message appears stating: “Your account may have an issue. You need to resolve it before you can continue the enrollment process.” I have already contacted Apple Support multiple times in China, but the issue has not been resolved after several weeks. This is preventing us from completing the registration and moving forward with our app development. Could you please help us: Identify the specific issue with this account. Provide the steps required to resolve it. Expedite the process, as this delay is significantly affecting our business. Account details: Apple ID Region: China Mainland Enrollment type: Company/Organization We would greatly appreciate your assistance and a timely resolution. Please let us know if you require any additional documents or verification. Thank you for your support. Best regards,

Today I opened the camera using the camera button and noticed that when I tried to zoom in the slider button was not responding. Not sure if it’s related to iOS 26 beta which I have installed. Forced restarted the phone and the phone case is not covering the button. Thank you in advance for your help.

Next hour rain data for the last 12 hours for United Kingdom is not loading.

We registered an Apple Account and started the enrollment as company. Entered DUNS number and everything. Afterwards we got the mail, there is somthing suspicous, we have to reply to germandev@ why we want to be registered. We found out, that we had a student once who started developing an app and registered themselves with company details. This account seems to be closed, but anyhow, it is mixed now. I tried to write several times to germandev@ team, but we don't get any reply for weeks. Who else can help us? Some phone number? Thanks

How to access an additional 100 higher price point? I can only see 800 price point right now.

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I am a recently joined developer. However, I have 5 app builds, and 3 are in live in the App Store. I recently updated from iPhone 13 mini to iPhone 16e. I am logged into iCloud with my personal Apple ID, but in media & purchases, I am logged in with my Apple dev ID (email has my company domain). For some reason, only my oldest app build is visible in testflight on my iPhone. Logging in on MacBook, I see all 5 apps and current builds. Under testflight tab there, the correct group with my email (same as developer account ID) is listed as invited. Yet, none are visible in my iPhone testflight. Clicking on the invite email gives "Couldn't Load App This invitation cannot be accepted because your Apple Account, (redacted) has already been associated to this app." Does anyone, please, have any advice???

We are facing an issue with creating a developer account for our organisation on the App Store. Apple mentions that there was already an account with this entity whose membership got terminated 4 years back and they can't create another one. We don't have any idea who created that account. It was created and terminated before we got our DUNS number. Despite us submitting proofs that me and my partner are the authorised person for this organisation and creating a case multiple times, we have made no progress on this. How can we escalate this and ensure someone from team actually looks at our case carefully?

I enrolled for the Apple Developer Program on 19 June 2025 for my company. I was then requested to upload the necessary supporting documentation to proceed with the approval process which was done on the same day (19 June) with the case ID 102634582811. I have followed up with Apple nearly weekly since then and still have no concrete feedback or resolution to the status of my enrollment and what remediation is required if any. I have done some research and approval for the Developer Program takes 3 weeks at most from what I have heard and read. Its been over two months and I feel as though the responses I am receiving are automated without any human intervention or review into my case. This has been a frustrating process which is drastically impacting business productivity as our ability to have access to the developer portal mean we cannot build and distribute our app to users. I really hope this post can help provide some direction and at most a resolution

Good day) I am developing an application for generating PKPASS in Java. PKPASS itself is generated and installed on the device and updated. But I encountered a problem. When sending information about the update to the APNs service, PKPASS is updated, but the push notification is not shown on the device. On the device, all tooltypes are set to receive the update. As well as the basic settings: We go to the APNs service using = JWT token. "apns-push-type"= "alert" "apns-topic" = PassTypeIdentifier payload = {} I would also like to add that we send push notifications to the production environment. P. S. Six months ago, push notifications came

"Auth Key can only be downloaded once. This auth key has already been downloaded."

Hi everyone, I'm trying to enroll in the Apple Developer Program, but I keep getting stuck in a frustrating loop. After logging in, I’m asked to agree to the Apple Developer Agreement. I accept the terms, but then it redirects me to an error page that says: “You’ve already agreed to the Apple Developer Agreement. Continue to your account or sign out.” When I click “Continue to your account,” it just brings me back to the same agreement page—and the cycle repeats endlessly. To make things worse, I can’t contact Apple Developer Support because I apparently need an active account to do so, which puts me right back into the same loop. I’ve also tried enrolling from different Apple devices, but I keep receiving this error: internal exception occurred ErrorCode: 991991 ErrorMessage: The request cannot be processed at this time. Please try again later. Has anyone else experienced this issue? Is there a known fix or workaround? I’d really appreciate any help or suggestions on how to break out of this loop or get in touch with Apple support. Thanks in advance!

See title. I'm logged into the correct account, developer mode is correctly enabled, and the associated Apple ID is the same as my developer account. Has anyone else encountered this issue? I only see the public betas that are available.

I paid my bill on It's been 3 days since my Apple Developer Program application was approved. Can I help?

Yesterday I paid for my developer account the way I pay for Apple Music and iCloud every month. I received an email that the payment was successful. But my account still looks unpaid. Now if I try to click the renew active button in the Developer app I get a message that my developer account is already subscribed. Last time I was told in technical support that the payment was made for another developer account, but I paid for my account while logged in with my apple id. I ask you to resolve this issue so that my account becomes active.

Hi, We're trying to renew our subscription as we've always done before. But somehow all our credit cards were rejected. We've tried changing to different cards but with no success. The error message we get is: We are unable to complete your order. There was an issue processing your order. Verify that your information is correct and try again. If you need further assistance, contact us. If you'd please be so kind as to help us figure this out. We don't know what the issue is exactly. And we got an email saying: To avoid a delay in receiving your order, contact us via the Developer page to change your payment information. If after 4 days we're still unable to process your payment, your order will be canceled. You may contact your card provider to find more information. We've tried the developer app as suggested and that didn't work as well. We got the following error: We've sent a reply in the emails we got but there were no answers and every method you propose does not seem to tell us why 4 credit cards from 3 different countries were all rejected. Please, send us an explaination first as to why the payments were rejected and then what can we do to solve this ASAP Best regards Best regards.

I'm successfully creating the AAR file on my system: Manifest file: { "assetPackID": "my-ba", "downloadPolicy": { "essential": { "installationEventTypes": [ "firstInstallation", "subsequentUpdate" ] } }, "fileSelectors": [ { "file": "file1.bin" }, { "file": "file2.bin" } ], "platforms": [ "iOS" ] } Command: xcrun /Applications/Xcode-beta.app/Contents/Developer/usr/bin/ba-package my-ba.json -o my-ba.aar I'm using Transporter on my Sequoia 15.6 system - when I'm uploading the AAR file, I'm getting the following error: ITMS-91140: Invalid manifest file. Invalid manifest file. Your asset pack’s manifest file can’t be verified. Make sure it follows the manifest template, then upload again. Full Debug Log: full-transporter-output.txt

Why does it take 24 to 72 hours after registering a device on Apple Developer Account before it can be used for development and ad hoc distribution? Is there a way to update and process this information immediately?

If you stucked for weeks trying to download your .p8 file, fail every time on every browser!! I finally download it using TOR browser

First of all, I found that after upgrading to this version, my phone gets extremely hot in the background (I upgraded to this version yesterday, and I was using iOS 18.6 before yesterday). It feels that the camera app has been upgraded inexplicably, the operation is particularly difficult to use, and it does not conform to logic at all. I don't know why it has been changed like this. Can you give users a choice and let them choose whether to use this new version of liquid glass or the classic one?😉 I don't know why the feedback assistant app can't be used, and I will show it in the video below.