I have an issue with my MDM setup. The Push notification that installs and updates configuration profile in the device is no longer working. It was working before Apple developer account got expired we renewed our apple developer account and then retried and we got the device enrollment working just fine. Now when we are updating configuration profile and MDM server is supposed to notify the device using push notification, this is the part where its not working. Are the certs faulty now since the account was expired? Would just renewal of the Push cert work? Will I have to setup the certs all over again? Any help is appreciated. Thanks in advance.

Hello, We have an internal enterprise app. After the provisioning profile (certificate) expired, some employees' iPhones still retained the old certificate when updating the app, causing the app to fail to open. We’ve tried restarting and reinstalling the app, but the issue persists. Having each employee manually reset network or device settings would be too operationally costly. Since this involves a large number of devices, we cannot use Apple Configurator to remove and reinstall certificates one by one. Therefore, we’d like to ask if there is a more efficient, batch-oriented solution to quickly resolve the certificate residue issue. We’d appreciate any suggestions for large-scale deployment methods. Thank you very much!

We have applications RME and RMEUI, which are added under FileProviders section. Looking for MDM profile that can lock these entries so that users cannot disable them. Currently we are using JAMF Pro MDM to control our applications. In Sequoia OS -> Open System Preferences -> General -> Login Items & Extensions -> Under Extensions section -> File Providers In Tahoe OS -> Open System Preferences -> General -> Login Items & Extensions -> Under By Category/App section -> File Providers (In the screen shot you can find RME entry)

I just want to add a in-app purchase project to my app, steps: 1.i create a product in App Store Connect ,the product id is "com.buy.once.me" 2.in Xcode,i create " SubscriptionStoreView(productIDs:["com.buy.once.me"])" in a view 3. the view show "subscription unavailable the subscription is unavailable in the current storefront" I don't know what the problem is ,anyone help me,thanks

Apple face app is used to fore video calling and chatting and voice calling AP same a what’s app tango etc…

We are trying the renewal the apple Enterprise program. It asks set of questions after that it shows the below message "Thank you for your request to renew your membership in the Apple Developer Enterprise Program. We’ll review your submission and get back to you shortly to let you know if we can process the renewal or if another program better serves your organization’s needs." We have submitted for review for over two months now. During these two months, we have contacted the official customer service multiple times, only to be told to wait for news. Now, with only a few days left, The status hasn't changed, neither approved nor rejected，what should we do？This account is very important to our company. Thank you

New devices coming to this year is named as iPhone 17 .... Why we care not going for iPhone 26. .... ? if it is named as iPhone 26... in line with new version policy, it will be easier to relate in all perspective.

Hi everyone, I’m working as an IT engineer in the cruise industry and need to troubleshoot passenger complaints about Apple’s new RCS messaging feature (introduced with iOS 18). Could someone help confirm which domains and ports iPhones use when they send RCS messages? My firewall team wants specifics: domains (or subdomains) that need whitelisting and the ports involved. Any official or community-sourced info would be super helpful—thanks in advance!

Hello all, I’m hoping someone here has gone through the process of integrating an ERP system with the Apple GSX API and can offer some guidance. We’re currently working with an AASP who asked us to integrate our ERP with the Apple GSX API. It’s the first time for both of us, and we’re a bit stuck on how to properly get started. The AASP contacted their regional manager, who confirmed that an NDA and an Apple Developer Account would be necessary. However, he hasn’t handled this type of integration before and is still seeking internal guidance. That was a few months ago, and due to his workload, the AASP hasn’t heard back from him yet. Meanwhile, we’ve already enrolled in the Apple Developer Program and opened a support case, but we’ve been redirected to the forums since our case goes beyond standard support. So now we’re trying to understand: What steps need to be completed by the AASP? What are the steps we, as the ERP provider, need to take in order to receive API access? Are there any specific documents, applications, or technical requirements we should prepare in advance? We’d really appreciate any guidance or insight from others who have gone through this process — or even partial answers to help us move forward. Thanks in advance for your time!

We have Apple MDM running for more than 250 schools. We are looking to upgrade our MDM solution and looking as much help as we can get to boost it up. Anyone with experience can help?

Hey everyone, Is it possible and how to get Managed Apple ID (email) programmatically for user signed in to ipad through shared IPad feature ? It would be good to have MDM independent solution, I mean API call to MDM service is not acceptable for us. Maybe API call to ASM or ABM, or get that somehow on iOS device end... any advice ? Thanks in advance, Dima

Hi everyone, I’m working as an IT engineer in the cruise industry and need to troubleshoot passenger complaints about Apple’s new RCS messaging feature (introduced with iOS 18). Could someone help confirm which domains and ports iPhones use when they send RCS messages? For the fortigate and palo alto firewalls I need specifics: domains (or subdomains) that need whitelisting and the ports involved. Any official or community-sourced info would be super helpful—thanks in advance!

How can we receive the iPadOS 18.6.1 update on an iPad? We have configured the MDM update days policy to receive recent, but not the latest, iPadOS updates; however, we are only able to get versions 18.6.2 and 18.6. Is the availability of iPadOS updates dependent on the iPad's region? Thank you in advance for your assistance.

My institution uses Blackboard and iPads to conduct assessments, and I’m trying to find some proctoring tools. Students conduct the assessments directly on Blackboard using either Safari or Chrome. I know that Apple has a function that does EXACTLY what I’m looking for, but from what I understand, this function has to be made available by Safari or Chrome: https://developer.apple.com/documentation/automaticassessmentconfiguration I don’t know whether either of these two browsers have this function enabled, and whether it can be switched on and off for custom-made Blackboard assessments. Is this a possibility? Are there other options? I know Blackboard offers built-in and third-party proctoring, but contacting them is difficult, and my company does not give me the appropriate authority to speak directly with Blackboard. So, I’m not able to find out about the feasibility, costs, etc. of this option. Any help would be greatly appreciated.

Downloaded screensavers not appearing in 4KSDR240FPS folder

Hello, I have an Apple Developer Enterprise account, and Apple Support has already enabled MDM for my account. I successfully downloaded and installed my MDM Vendor Certificate (it shows up in Keychain as MDM Vendor: [My Company Name] with its private key). Here’s what I’ve done so far: Exported the Vendor Certificate + private key as a .p12, then converted to .pem and .key using OpenSSL. Generated an unsigned CSR with CN=com.apple.mgmt.External. using OpenSSL. Attempted to sign the CSR using: my Vendor certificate the Vendor private key Apple Worldwide Developer Relations (WWDR) intermediate certificate OpenSSL smime -sign command with DER output Problem: Every time I try to upload the vendor-signed CSR to the Apple Push Certificates Portal, I get an error (CSR rejected). Sometimes OpenSSL even fails with “unable to load certificates” depending on how the WWDR certificate is included. My Questions: What is the correct OpenSSL command and certificate chain Apple expects for signing the CSR? Do I need to include any additional intermediates besides WWDR? Is there an official Apple reference example for generating the vendor-signed CSR that the Push Certificates Portal will accept? Any guidance from the community (or someone who has successfully done this end-to-end) would be greatly appreciated. Thank you, Sergio Sanchez

Hi Apple Community, At WWDC25, introduced a native device migration feature with iOS/macOS 26 and Apple Business Manager that promises seamless migration from one MDM to another without wiping devices or manual re-enrollment. That said, while testing this in iOS/macOS 26 beta, we ran into an issue: the Wi-Fi settings deployed by the old MDM aren’t retained during the migration. This means devices lose Wi-Fi connectivity partway through, and users have to manually reconnect before the migration to the new MDM can continue. This interrupts what should be a smooth, hands-off process. We wanted to ask if this is a known issue or limitation with the current beta? Are there any recommended ways to avoid losing Wi-Fi profiles during this migration window? Will this improve in future updates so that the Wi-Fi connection is preserved or seamlessly handed off to the new MDM? Any tips, workarounds, or official guidance Apple can share on best practices for handling Wi-Fi profiles during ABM-native device migrations would be hugely appreciated. Added Feedback with FeedBackAssistant ID : FB20150763 Thanks in advance.

I'm looking at the Apple official document below and getting the app's information. https://developer.apple.com/documentation/devicemanagement/getting-app-and-book-information-legacy However, I couldn't get the custom app's information for a few days ago. The result item is empty. This is a URL that is normally viewed. https://uclient-api.itunes.apple.com/WebObjects/MZStorePlatform.woa/wa/lookup?version=2&p=mdm-lockup&caller=MDM&platform=volumestore&cc=jp&id=1202716089 This is the URL that gives an empty response to the result. https://uclient-api.itunes.apple.com/WebObjects/MZStorePlatform.woa/wa/lookup?version=2&p=mdm-lockup&caller=MDM&platform=volumestore&cc=jp&id=1556411142 In ABM/ASM, the number of applications used and the number of available applications are all viewed normally. Is there anything else I can check? Please reply. Thank you.

Can anyone walk me through on how to generate QR code for payment and send invoices?

Hello, this may not be the correct place to ask this question so I apologize in advance if this is the case. We are currently having some issues when attempting to restore device back ups via iCloud that where previously enrolled to our MDM solution, as upon the restore no app data seems to be persisted over (we have tested restoring the backup on the same device and we have been able to have data persist between wipes) On the initial device we have ensured that the restrictions allowCloudKeychainSync allowManagedAppsCloudSync are set to true, and can see that the initial devices back up has the app data backed up, yet despite this data is not persisted when restoring from back up on a new device. On the device where the back up was initially done when restoring the applications are applied but indicated that they must be re-installed via our management console, once the app has been uninstalled and reinstalled the old data does show up, when applied to the new device our mdm solution pushes down the app.managed config but the device treats it as a new install. Could this possibly be due to us using Device Licensing when assigning apps? Or is it due to the intial device only performing a token update request when restoring and the new device going through the entire checkin proccess? Both devices are provisioned via DEP, and applications where assigned initially via VPP Any insight on this would be useful (For reference this is an MDM solution of our own making so we are attempting to sus out if there is a configuration issue we could be overlooking).