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Intune MAM Files app exception
Hi all, I'm implementing Intune MAM to secure applications on iOS. However, I need my users to be able to save files (e.g. attachments in an email in the Outlook app) to iOS Files. To do so, I'm trying to put Files in exception of my Intune MAM policy and I need to obtain the Files "CFBundleURLSchemes" value from the info.plist file of the Files app. I'm not able to get that information. Are any of you able to get that somehow? Thanks!
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688
Oct ’25
macOS login issue with federation
We have couple of devices that are registered into Platform SSO, and we have been noticing an issue when the user tried to login. After the users enters the password and hit the return key nothing happens, they need to hit the return key probably 10-15 times in order for the login to happen, the password entered is the correct one and it's just that hitting the return key doesn't invoke the login. On checking the log of the device one unusual thing that we noticed as compared to a different device where the login is working in a single go is that the AppSSOAgent or AppSSODaemon process were not getting invoked
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321
Oct ’25
Problems deploying enterprise app (ASDErrorDomain error 854)
We are experiencing a lot of problems deploying an enterprise app for in-house use since late January. All our iPads are managed by an MDM solution. It can take 10 or more attempts to successfully deploy the app. The deployment usually fails with the message "ASDErrorDomain error 854" among other messages. The company providing the MDM solution has no idea what causes this message or what it means. I suspect the error message is not generated by the MDM solutiion but rather gets passed through from iOS. After many attempts the installation may succeed suddenly, though, and the apps works as expected, but this may take weeks. I have not done any changes to my development system. 'I am running XCode 15.3 with SDK version 17.4, the iPads are on iOS 18.3
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175
May ’25
[iOS 26.1 beta 2] allowCamera restriction not working properly on both supervised and BYOD devices
Details: Device: iPhone 12 Pro Max System: iOS 26.1 beta 2 Issue Description: When testing MDM device restriction capabilities on iOS 26.1 beta 2, I found that the allowCamera restriction does not work as expected. Observed Behavior: • On a BYOD device: When allowCamera is set to false, the Camera and FaceTime apps disappear from the Home Screen, as expected. However, third-party apps (such as WeChat) can still access the camera and take photos. • On earlier versions (e.g. iOS 26.0.1): Setting allowCamera to false correctly blocks all apps, including third-party apps, from accessing the camera. Initially, I assumed Apple might have changed this restriction behavior so that allowCamera only applies to supervised devices. However, after testing on supervised devices, I found that even there, when allowCamera is set to false, the Camera and FaceTime apps are hidden, but third-party apps can still use the camera. This indicates that the restriction is not functioning correctly in iOS 26.1 beta 2. Expectation: When allowCamera is set to false, all camera access — including third-party apps — should be blocked. Request: Could someone from Apple’s development or MDM team confirm whether this is an expected behavior change or a potential bug in iOS 26.1 beta 2?
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572
Nov ’25
"fdesetup add" appears to cause the loss of the Secure Token
Hello, I've noticed some unexpected behavior when updating a user's FileVault password. The set up: All actions are performed in virtualized macOS 14 and 15.5 guests on a 15.5 Apple Silicon host. FileVault is enabled. sjsp is a standard user with a Secure Token. The Mac is bound to AD, and the domain is reachable. Reproduction: systemctl -secureTokenStatus sjsp shows it's ENABLED. fdesetup remove -user sjsp fdesetup add -usertoadd sjsp systemctl -secureTokenStatus sjsp shows it's DISABLED. Surprisingly, sjsp is still able to unlock FileVault. Looking at unified logs for opendirectoryd and fdesetup, I see that a password change is being attempted in response to fdesetup add, which is unexpected. default 13:34:41.320883+0100 opendirectoryd Changing password for <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784) info 13:34:41.321317+0100 opendirectoryd No unlock record exists for E5CC46D7-0C1F-4009-8421-9AA8217CB784 info 13:34:41.321331+0100 opendirectoryd <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784) is not a SecureToken user: no unlock record default 13:34:41.321341+0100 opendirectoryd Changing password for <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784): user <private> SecureToken, only new password provided, credential <private> default 13:34:41.321454+0100 opendirectoryd Changing password for <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784) with no existing unlock record info 13:34:41.321857+0100 opendirectoryd No unlock record exists for E5CC46D7-0C1F-4009-8421-9AA8217CB784 default 13:34:41.321873+0100 opendirectoryd Record <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784) is eligible for SecureToken default 13:34:41.322637+0100 fdesetup DMAPFS cryptoUserForMacOSUserForVolume DMErr=-69594 retErr=-69594 outAPFSCryptoUser=(null) default 13:34:41.322699+0100 opendirectoryd While changing password for <private> (E5CC46D7-0C1F-4009-8421-9AA8217CB784): Not adding SecureToken; other unlock records exist, but no existing unlock record provided If I disconnect the network and follow the reproduction steps then the Secure Token is retained. Reconnecting and waiting a while doesn't cause the Secure Token to be lost. There are no log entries about attempting to change the password. Any help or explanation would be appreciated, thanks in advance.
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190
May ’25
Do MDM Certificates work after Apple Developer Account Expiry? Do they continue to work after renewal?
I have an issue with my MDM setup. The Push notification that installs and updates configuration profile in the device is no longer working. It was working before Apple developer account got expired we renewed our apple developer account and then retried and we got the device enrollment working just fine. Now when we are updating configuration profile and MDM server is supposed to notify the device using push notification, this is the part where its not working. Are the certs faulty now since the account was expired? Would just renewal of the Push cert work? Will I have to setup the certs all over again? Any help is appreciated. Thanks in advance.
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2.3k
Mar ’25
in app purchase error
I just want to add a in-app purchase project to my app, steps: 1.i create a product in App Store Connect ,the product id is "com.buy.once.me" 2.in Xcode,i create " SubscriptionStoreView(productIDs:["com.buy.once.me"])" in a view 3. the view show "subscription unavailable the subscription is unavailable in the current storefront" I don't know what the problem is ,anyone help me,thanks
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373
Mar ’25
Apple iPad Air device failing to enroll through ABM with "failed to retrieve configuration" error
Apple iPad Air device failing to enroll through ABM with "failed to retrieve configuration" error. This error occurs while reaching Apple ABM for fetching MDM server enrollment details. When we checked console logs when enrolling the device we found following error: ​default 13:54:07.229022+1000 teslad Error: Error Domain=MCCloudConfigurationErrorDomain Code=34004 "The cloud configuration server is unavailable or busy." UserInfo={NSLocalizedDescription=The cloud configuration server is unavailable or busy., CloudConfigurationErrorType=CloudConfigurationFatalError} default 13:54:07.229120+1000 Setup Service completed default 13:54:07.230096+1000 Setup Could not retrieve cloud configuration. Error: <Error domain: MCCloudConfigErrorDomain, code 33001>\ Feedback raised along with screenshot and console logs as well : FB17785513. Please analyse this issue and reply back to us.
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507
Jun ’25
Screen Time Feature Request: Allow multiple Downtime periods per day for child accounts + flexible exceptions // Vorschlag für Screen Time: Mehrere Auszeiten pro Tag für Kinderaccounts + flexible Ausnahmen
Hi everyone, I submitted this feature request through Apple’s Feedback Assistant and wanted to share it here, because many families run into the same issue and Apple prioritizes features based on the number of reports they receive. Current limitation: Screen Time only allows one single Downtime period per day for child accounts. For families with separate school hours and bedtime, this is very impractical. My real-world use case: • Downtime 1: 08:00–13:00 (school) • Downtime 2: 20:00–06:00 (bedtime) Both serve completely different purposes, but are not possible to combine with the current system. My suggestions to Apple: Support multiple Downtime periods per day for child accounts. Allow custom exceptions per Downtime block (e.g., allow Phone app). Provide more flexibility overall for families using Screen Time. If you would benefit from this too, it would be great if you could submit the same request via the Feedback app – the more reports Apple receives, the higher the chance for implementation. My Feedback ID: FB21265678 Thank you! 🙏 Hallo zusammen, ich habe über die Feedback-App einen Vorschlag an Apple eingereicht und wollte ihn hier teilen, weil viele Familien dasselbe Problem haben und Apple mehr Rückmeldungen braucht, um das Thema zu priorisieren. Aktuelles Problem: In Bildschirmzeit kann für Kinder aktuell nur eine einzige Auszeit pro Tag eingerichtet werden. Für Familien mit getrennten Schul- und Schlafenszeiten ist das extrem unpraktisch. Mein Anwendungsfall: • Auszeit 1: 08:00–13:00 (Schule) • Auszeit 2: 20:00–06:00 (Schlafenszeit) Beides erfüllt unterschiedliche Zwecke, ist aber nicht kombinierbar. Mein Vorschlag an Apple: Mehrere Auszeiten pro Tag für Kinderaccounts. Pro Auszeit eigene Ausnahmen festlegen (z. B. Telefon erlauben). Allgemein mehr Flexibilität im Screen-Time-System für Familien. Wenn ihr das ebenfalls hilfreich findet, wäre es super, wenn ihr es auch über die Feedback-App meldet – je mehr, desto besser. Feedback-ID meines Vorschlags: FB21265678 Danke euch! 🙏
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1.2k
1w
Inquiry: Inconsistent VPP UpdateBehavior with DDM (auto-update timing + manual-update gating)
Hi there, We’re testing Declarative Device Management (DDM) for VPP app management and followed the latest declaration template here: https://github.com/apple/device-management/blob/release/declarative/declarations/configurations/app.managed.yaml Our goal is to enable VPP auto-updates via the declaration. The payload we’re using looks like this: "AppStoreID": "1231325957", "InstallBehavior": "{\"Install\": \"Required\", \"License\": {\"Assignment\": \"Device\"}}", "UpdateBehavior": "{\"AutomaticAppUpdates\": \"AlwaysOn\"}" } What we’re seeing Device A (no Apple ID signed into App Store): User can manually update the VPP app with the above declaration in place. ( The same user cannot update the app if UpdateBehavior is not in the declaration payload. Device B (Apple ID signed into App Store, and the same Apple ID doesn't have the above app purchased): User cannot manually update the same VPP app. The App Store shows the error seen when UpdateBehavior is absent: “ cannot be updated because it was refunded or purchased with a different Apple Account.” Also, in this case, the user has no way to purchase the (free) app by their own as the app shows as owned/managed by MDM server. We have to remove the declaration, let the user purchase the same app, then re-deploy the declaration to allow the user to click that "Update" button when a new version for that app is available. Additionally, we’re unsure about the criteria/timing for automatic VPP app updates under DDM. After a new version became available, we waited several hours but the app did not auto-update. Repro summary App: VPP, device-assigned license Declaration: AutomaticAppUpdates = AlwaysOn, install required Device A: not signed into App Store → manual update allowed Device B: signed into App Store → manual update blocked with “refunded/different account” error Auto-update did not occur after waiting several hours post-release Any guidance, confirmation of expected behavior, or tips on additional logging we should collect (e.g., specific App Store / MDM / DDM logs and subsystems) would be greatly appreciated. If this is a known issue or requires a Feedback Assistant report, we’re happy to file one. Thanks,
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430
Oct ’25
Intune Auto-Update Issue Following Xamarin Project Migration
We're currently facing an issue with Intune not automatically updating/downloading the updated build/app to end-user ios devices. It's worth noting that we've recently migrated the Xamarin project to a .NET-style SDK in this version. Previously, the app used to update automatically without any problems. We'd appreciate it if you could help us understand what might be causing this issue.
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540
Feb ’25
Verification Code Still Sent to Old Phone Number After Changing Apple ID Number
Hello everyone, I recently changed the phone number associated with my Apple ID (about 4 days ago), but I’m still receiving the two-factor authentication verification codes on my old number instead of the new one. Has anyone experienced this? Is there a delay on Apple’s side, or is there something else I need to do to complete the update?
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176
Jun ’25
Error install in-house App on iPhone 16e
We are going to replace our iPhone SE to iPhone 16e. The issue is that we are unable to install an in-house app on the new iPhone 16e. The app works on the iPhone SE Both phones run on the same iOS version (18.5) Has anyone else experienced the same issue? I initially thought the iPhone 16e was the successor to the iPhone SE
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99
Jun ’25