We sell magazines through a third party app platform called Pocketmags and our website. The magazines have Print, Digital and Combo options available for purchase. Also, this third party app provides the platform to read the digital version of the magazines.
Once a user buys a subscription on the website, he/she receives the email with the login information on PocketMags, where he registers his login details and can start reading his subscription. With us, the customer shares his billing/shipping address along with their email id while they make payment.
Now we have our own app where through which we want to sell these magazines and have to integrate In-App purchase for selling these digital subscriptions. How do we send the 3rd party subscription access details on email to the user if they do in app purchase?
StoreKit
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I get crash reports which I can't reproduce when trying to present an SKStoreProductViewController :
Fatal Exception: UIApplicationInvalidInterfaceOrientation
Supported orientations has no common orientation with the application, and [SKStoreProductViewController shouldAutorotate] is returning YES
No matter what app Deployment info orientation I try I can't get my SKStoreProductViewController shouldAutorotate property to return YES. It is always false.
Does anyone knows why or how to get an SKStoreProductViewController to return shouldAutorotate YES?
Topic:
App & System Services
SubTopic:
StoreKit
My server's access to Apple's payment interface (buy. itunes. apple. com/verifiyReceipt) has been unresponsive since the end of March, and I have been searching for a long time without finding any issues. Normally, even if the data is incorrect, there is still a {"status": 21000} response. We are using Alibaba Cloud's virtual servers here. I don't know if Apple has made any adjustments to the interface. If anyone has encountered this problem, please kindly help to answer it. Thank you all.
Topic:
App & System Services
SubTopic:
StoreKit
Hi,
Currently, instead of using a real device and test account for in-app purchase testing, we are using Products.storekit with the Simulator.
Our app offers a subscription plan with a 3-day free trial.
We would like to simulate the following test scenarios:
User cancels the subscription within the 3-day free trial period.
User cancels the subscription after the 3-day free trial period.
However, in Xcode, under Debug > StoreKit > Manage Transactions..., we couldn’t find an option to simulate a subscription cancellation.
There is an option to refund the purchase, but we believe this is not the same as a cancellation.
Do you have any idea how we can simulate these two cases using Products.storekit and the Simulator?
Thanks in advance!
Hello,
Having bad times with Development Postback copies receival on our custom server.
Current setup:
App is configured to be advertised (https://developer.apple.com/documentation/adattributionkit/configuring-an-advertised-app)
AdAttributionKit - Opt in for Reengagement Postback Copies ✅
AdAttributionKit - Postback Copy URL ✅
AdAttributionKit - Ad Network Identifiers ✅
Configured backend https://{name}.com/.well-known/appattribution/report-attribution/ (POST) ✅
Devices with iOS 18.4 (with Postaback Development tool and AdAttribution developer mode Enabled)
Tried different Postback setup combinations, with different app builds (debug, release installed from xcode/testflight) and with AdAttribution developer mode Enabled/Disabled - doesn't make any difference.
Console log:
Found 0 postbacks eligible for transmission for environments:
Any advise is very much appreciated
I don't know why the subscription doesn't work in production, the message Subscription Unavailable appears. The subscription is approved in appstoreconnect.
Works normally using storekit in xcode, both signing and using subscriber features.
According to apple's guidance, first I do the test to validate https://buy.itunes.apple.com/verifyReceipt and then https://sandbox.itunes.apple.com/verifyReceipt.
Plus I create the app-specific shared secret and put it in the code to validate the receipts.
I have looked for several topics and I can not solve this problem. What do I need to do to make it work in production? I believe I did what's in the official documentation.
I would like to know whether and how people are getting the sandbox account > manage > clear purchase history feature to work. I clear purchase history (either on my device or at app store connect), and I delete my app from my device. I then run my app from Xcode on my device, and it detects at launch the existence of the purchase, and so I cannot test my purchase user interface. Does this thing actually work as advertised?
Dear community,
Context
My company operates in the European Union, where not so long ago there appeared the possibility to accept an ["Alternative Terms Addendum for Apps in the EU"] (https://developer.apple.com/contact/request/download/alternate_eu_terms_addendum.pdf), which, among others, gives us the possibility to use an alternative payment provider, other than Apple's In App Purchase PSP system (ref: Apple docs). My company did accept it and was granted the StoreKit External Purchase Entitlement (com.apple.developer.storekit.external-purchase) entitlement, with which we integrated a different PSP, so now we want to incorporate the reporting to Apple's External Purchase Server API. We are currently integrating with the External Purchase Server API and have encountered a couple of issues I would appreciate clarification on:
Question 1
Is there a way to retrieve an overview or summary of the current subscription states on Apple’s servers as a result of the submitted reports to External Purchase Server API? Specifically, I would like to verify the expected outcomes before the monthly invoice is issued by Apple and to understand the subscription states for the test users I used during this process and for future reference as well.
Question 2
In one scenario, I initiated a one-year subscription, and in the middle of its period, I submitted a RENEWAL for one month with a higher price.
I expected the request to fail due to overlapping periods and/or pricing conflicts, but both submissions were accepted without error.
Do you have an idea about:
What happens at the end of the renewed month?
Will the subscription continue with the renewed (higher) amount, revert to the original (lower) annual rate, or be canceled?
Where can I view the final state and billing plan for that subscription?
Thank you for your assistance, we are looking forward for any kind of help or information regarding this topic.
Hello,
I hope to find out more about how AppTransaction works on macOS, specifically about its internet connection requirements: if I use this to validate that the app is a legit purchase from the Mac App Store, I would not want it to have an always-on requirement just to validate.
Does AppTransaction require the user to always be online for AppTransaction.shared ?
When an app is downloaded from the Mac App Store, is the data needed for AppTransaction automatically embedded during that download, or is that data downloaded upon first launch of the app, therefore requiring an internet connection at launch time?
Once the data/receipt has been downloaded by AppTransaction, is it cached until the app's next update, or is it cleared at some time during the version's life and needs to be re-downloaded, therefore requiring an internet connection at launch?
Where is that receipt/data stored?
Also, if you don't mind me sneaking in this non-related but sort of related question, in terms of receipt validation:
Does macOS Sequoia's MAC address rotation feature affect receipt validation in any way when using IOKit?
Thank you kindly,
– Matthias
Topic:
App & System Services
SubTopic:
StoreKit
Tags:
macOS
StoreKit
App Store Receipts
Mac App Store
I'm using Swift to verify receipts in myObjective C Mac Application using the following code:
@objc
class MyAppTransaction: NSObject{
@objc
class func checkReceipt() async -> String {
do {
let verificationResult = try await AppTransaction.shared
switch verificationResult {
case .verified(_):
return "VERIFIED"
case .unverified(_, _):
return "NO RECEIPT"
}
} catch {
return "ERROR" //(StoreKit.StoreKitError) unknown
}
}
}
Starting today with my upgrade to Sequoia 15.4 and XCode 16.3 receipt validation is broken. The function is going to the catch and returning "ERROR" I can't set a break point in the do {} but if I set one at the return "ERROR", in the debugger error = (StoreKit.StoreKitError) unknown. the Compiler logs an error:Failed to parse AppTransaction: missingValue(for: [StoreKit.AppTransaction.Key.appTransactionID], expected: StoreKit.BackingValue). Reading the developer documentation I can't find anything about these struct members.
I tried to use refresh() to get a receipt like I used to with exit(173) but the compiler says refresh () not found.
This is extremely troubling because I can't debug my receipt validation code and I don't know if this will happen to my users.
Do I just have to trust Apple that my users will have an application with a receipt attached?
What can I do?
Dear Apple Support Team,
Hello!
I am currently developing the in-app subscription functionality using Apple IAP API and have encountered a serious technical issue while processing subscription data. I would like to report this issue to you.
Issue Description:
When calling the subscription API endpoint, the same OriginalTransactionId returns inconsistent results. Specifically, a particular transaction ID (let's call it TransactionId_A) should belong to the subscription order with OriginalTransactionId_A, but it is currently incorrectly associated with OriginalTransactionId_B. This issue severely affects our ability to accurately manage and process subscription data.
Here are the relevant log details for your reference:
API Endpoint Requested:
https://api.storekit.itunes.apple.com/inApps/v1/subscriptions/{TransactionId_A}
(Note: The link is a placeholder for the actual API endpoint.)
Log Information on February 21, 2025, at 09:40:09:
{
"AppAccountToken": "{AppAccountToken}",
"BundleId": "{BundleId}",
"Currency": "CNY",
"Environment": "Production",
"ExpiresDate": {ExpiresDate},
"InAppOwnershipType": "PURCHASED",
"IsUpgraded": false,
"OfferDiscountType": "",
"OfferIdentifier": "",
"OfferType": 0,
"OriginalPurchaseDate": {OriginalPurchaseDate},
"OriginalTransactionId": "{OriginalTransactionId_A}",
"Price": {Price},
"ProductId": "{ProductId}",
"PurchaseDate": {PurchaseDate},
"Quantity": 1,
"RevocationDate": 0,
"RevocationReason": 0,
"SignedDate": {SignedDate},
"Storefront": "CHN",
"StorefrontId": {StorefrontId},
"SubscriptionGroupIdentifier": "{SubscriptionGroupIdentifier}",
"TransactionId": "{TransactionId_A}",
"TransactionReason": "PURCHASE",
"Type": "Auto-Renewable Subscription",
"WebOrderLineItemId": "{WebOrderLineItemId}"
}
Log Information on March 21, 2025, at 09:38:49:
{
"AppAccountToken": "{AppAccountToken}",
"BundleId": "{BundleId}",
"Currency": "CNY",
"Environment": "Production",
"ExpiresDate": {ExpiresDate},
"InAppOwnershipType": "PURCHASED",
"IsUpgraded": false,
"OfferDiscountType": "",
"OfferIdentifier": "",
"OfferType": 0,
"OriginalPurchaseDate": {OriginalPurchaseDate},
"OriginalTransactionId": "{OriginalTransactionId_B}",
"Price": {Price},
"ProductId": "{ProductId}",
"PurchaseDate": {PurchaseDate},
"Quantity": 1,
"RevocationDate": 0,
"RevocationReason": 0,
"SignedDate": {SignedDate},
"Storefront": "CHN",
"StorefrontId": {StorefrontId},
"SubscriptionGroupIdentifier": "{SubscriptionGroupIdentifier}",
"TransactionId": "{TransactionId_A}",
"TransactionReason": "PURCHASE",
"Type": "Auto-Renewable Subscription",
"WebOrderLineItemId": "{WebOrderLineItemId}"
}
From the above logs, it is evident that the same transaction (TransactionId_A) returns different OriginalTransactionId values at different times, which is clearly not expected and severely impacts our ability to correctly process and manage subscription data.
I hope you can address and investigate this issue as soon as possible. If you need any further information or assistance, please feel free to contact me. Thank you for your support!
Best regards!
Topic:
App & System Services
SubTopic:
StoreKit
Tags:
Subscriptions
In-App Purchase
App Store Server Notifications
App Store Server API
Strange issue with currency display in subscription products
Hi everyone,
I'm facing a strange issue in my app where I use a subscription-based in-app purchase model.
The products I created in App Store Connect are all in "Approved" status.
I've tested with both RevenueCat and StoreKit, but the result is the same.
Here are the products being loaded:
Product loaded: weekly_product_id
Display name: Weekly Pro
Description: Weekly Pro Subscription
Price: ₺229,99
Product loaded: annual_product_id
Display name: Annual Pro
Description: Annual Pro Subscription
Price: ₺1.799,99
Even though I can see the correct prices and currency (Turkish Lira) in the Xcode debug console, on my real device the currency appears as Philippine Peso, as shown in the attached screenshot.
Interestingly, in the iOS simulator, it's displayed in USD.
I've double-checked and my device's region settings are set to Turkey.
Any ideas on what could be causing this? And more importantly, how can I fix it?
Thanks in advance!
Hi everyone,
I’m facing a recurring issue with my macOS app being rejected during App Store review, and I’d really appreciate any guidance.
The subscription flow in my app is implemented using StoreKit, and everything works perfectly in our development environment using a StoreKit configuration file. It also behaves as expected in Sandbox testing and TestFlight — I even had few beta testers confirm that the subscription information is displayed correctly and the purchase flow completes without issues.
All required subscription details are configured in App Store Connect:
• Subscription duration and the description of the services offered
• Price and price per unit where applicable
• Paid apps agreement and related forms are correctly filled
However, when the app is submitted for review, the subscription screen fails to display the expected information. From what I can tell, the product information fails to load from the App Store in the review environment — even though everything is working fine on our side.
We’ve already submitted a video to Apple showing the subscription UI working in the Sandbox environment, but the app continues to be rejected under guideline 3.1.2 due to missing subscription info in the binary.
Is anyone else experiencing similar behavior during review? Could there be a caching issue or delay in StoreKit syncing for newly configured products?
Any help or suggestions are very welcome. Thanks in advance!
I am using StoreKit 2 for my products and noticed that users from Ukraine (for example) receive a wrong Product.displayPrice.
The App Store works with USD but shows the local currency UAH.
Any chance to display the correct currency (USD)?
Topic:
App & System Services
SubTopic:
StoreKit
Hi there,
We have an app targeted for children and we want to use the SkAdNetwork to track installs for campaigns.
We don't want to track further in-app events (purchase etc.), just the install event.
We added the SDK to our Unity app, listed the network identifiers in the plist file, configured the external campaign according to their instructions, but struggle to see any events for several weeks now.
We see the following logs in the app:
Registering install attribution pingback.
Failed to migrate Install Attribution database schema from 17001 => 17400.
SkAdNetwork: No pingbacks found while attempting to register/update.
Error setting install attribution pingback registered for app: 1509727806, error: Error Domain=ASDErrorDomain code=1208
How can we debug this further? What does the error mean?
Thank you very much!
(I hope I posted in the correct forum topic. Apologies if not)
Topic:
App & System Services
SubTopic:
StoreKit
I have simple non-consumable IAPs set up for an app on macOS.
Testing in development with a local .storekit configuration file, everything works as expected.
Testing in development with a remote Sandbox, everything also seems to work fine. Product names and prices fetch correctly, I am able to make purchases with a Sandbox account (both US and UK).
Once I upload a build into TestFlight, IAPs no longer work. The tester would download the Beta app from TestFlight. They open a license manager and can see all the product names, descriptions and prices are pulled from Apple servers correctly (with the correct local currency as well!). So far so good. When trying to purchase any of the IAP, the following error appears:
This is TestFlight so testers are using their real Apple ID. My understanding is that they should continue using their production credentials and a TestFlight Sandbox would be configured behind the scenes automatically.
This error always says the users cannot purchase from a US store and must switch to [whatever user’s actual store location is] store. For example, my account is based in the UK, has got a UK billing address and a UK payment method, and the error tells me to switch to the UK store. People in Canada get a similar error - you must switch from the US store to Canadian. The error makes no sense, the account is already in the desired country.
Clicking on the “Change Store” button opens the App Store app and displays another error: “Cannot Connect to App Store”. Clicking Retry just results in this errors showing again and again.
Clicking OK takes us back to the failed IAP purchase and the final error message appears: “Purchase Error - Unable to Complete Request”.
Things I’ve done / checked:
IAPs are configured in App Store Connect and available for all regions
prices are set for all regions in App Store Connect
IAP name and description localisation in English (UK)
IAP status is Ready to Submit, I don’t think I can go past that unless I make a production release (which I can’t until we fix the problem)
IAP capabilities added in xcode
the problem is not account, machine, or location dependent - every beta tester testing my app on TestFlight has the same issue, they each use a different account and have accounts in different countries
double checked the App Store account location in the App Store settings - it is definitely matching the store this error is asking to switch to
application exits at startup with error 173 if app receipt cannot be found - this one was suggested by the review team, I could not really find any documentation for it
review team also suggested I should add com.apple.security.network.client to enable IAP connectivity. I did add that to one of the builds and it did not help. I am not really convinced this is necessary
Any suggestions on what to check and what to try? I have run out of ideas.
iOS Storekit2 Appstore production environment, some user feedback in app purchase faliure, What our log records is StoreKitError.unknown,please How to solve problem, thanks
iOS Storekit2 Appstore production environment, some user feedback in app purchase faliure, What our log records is StoreKitError.unknown,please How to solve problem, thanks
I'm trying to understand the IAP development process. I created my first Product on App Store Connect and am trying to build my app to use it. However it keeps failing with "Invalid product ID.". From what I've read, this is because the product has not yet gone through review. But what I don't understand is, of course it hasn't gone through review yet, because trying to use it in any capacity fails, even though I'm using a real physical device and using a Sandbox User. Is this the correct workflow? It seems very backwards that I have to submit the product for review, even before I know how it's going to be used. I'm still building the screen for the product page, and haven't even started touching any backend APIs, yet it's asking for screenshots. Am I misunderstanding something here?
I am shown as being subscribed to our service in the Subscriptions list in settings yet when going to the Storekit2 page in my app it shows me as NOT being subscribed and is unresponsive. I select Restore Subscription, that grays briefly, asks for a password, then returns to blue and nothing else happens. Bouncing back and forth between monthly and yearly likewise gives no response.
The Transaction.currentEntitlements seems to be empty so it thinks the user is not subscribed.
I have unsubscribed, and resubscribed via the Settings page to no avail.
Topic:
App & System Services
SubTopic:
StoreKit