Strange issue with currency display in subscription products
Hi everyone,
I'm facing a strange issue in my app where I use a subscription-based in-app purchase model.
The products I created in App Store Connect are all in "Approved" status.
I've tested with both RevenueCat and StoreKit, but the result is the same.
Here are the products being loaded:
Product loaded: weekly_product_id
Display name: Weekly Pro
Description: Weekly Pro Subscription
Price: ₺229,99
Product loaded: annual_product_id
Display name: Annual Pro
Description: Annual Pro Subscription
Price: ₺1.799,99
Even though I can see the correct prices and currency (Turkish Lira) in the Xcode debug console, on my real device the currency appears as Philippine Peso, as shown in the attached screenshot.
Interestingly, in the iOS simulator, it's displayed in USD.
I've double-checked and my device's region settings are set to Turkey.
Any ideas on what could be causing this? And more importantly, how can I fix it?
Thanks in advance!
StoreKit
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Received error that does not have a corresponding StoreKit Error: Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase
More details:
Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase" UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008110-000A4DC10E51401E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={
"cancel-purchase-batch" = 1;
customerMessage = "Unable to process your request.";
dialog = {
defaultButton = ok;
explanation = "Please try again later.\n\n[Environment: Sandbox]";
initialCheckboxValue = 1;
isFree = 1;
"m-allowed" = 0;
message = "Unable to process your request.";
okButtonString = OK;
};
failureType = "";
"m-allowed" = 0;
metrics = {
actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy";
asnState = 0;
dialogId = "MZCommerce.SystemError";
eventType = dialog;
message = "Unable to process your re";
mtEventTime = "2025-07-28 12:34:22 Etc/GMT";
mtTopic = "xp_its_main";
options = (
OK
);
};
pings = (
);
}, NSDebugDescription=Purchase Failed Server canceled the purchase}
Received error that does not have a corresponding StoreKit Error: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=IND, NSUnderlyingError=0x1276116e0 {Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase" UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008110-000A4DC10E51401E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={
"cancel-purchase-batch" = 1;
customerMessage = "Unable to process your request.";
dialog = {
defaultButton = ok;
explanation = "Please try again later.\n\n[Environment: Sandbox]";
initialCheckboxValue = 1;
isFree = 1;
"m-allowed" = 0;
message = "Unable to process your request.";
okButtonString = OK;
};
failureType = "";
"m-allowed" = 0;
metrics = {
actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy";
asnState = 0;
dialogId = "MZCommerce.SystemError";
eventType = dialog;
message = "Unable to process your re";
mtEventTime = "2025-07-28 12:34:22 Etc/GMT";
mtTopic = "xp_its_main";
options = (
OK
);
};
pings = (
);
}, NSDebugDescription=Purchase Failed Server canceled the purchase}}}
Purchase did not return a transaction: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=IND, NSUnderlyingError=0x1276116e0 {Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase" UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008110-000A4DC10E51401E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={
"cancel-purchase-batch" = 1;
customerMessage = "Unable to process your request.";
dialog = {
defaultButton = ok;
explanation = "Please try again later.\n\n[Environment: Sandbox]";
initialCheckboxValue = 1;
isFree = 1;
"m-allowed" = 0;
message = "Unable to process your request.";
okButtonString = OK;
};
failureType = "";
"m-allowed" = 0;
metrics = {
actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy";
asnState = 0;
dialogId = "MZCommerce.SystemError";
eventType = dialog;
message = "Unable to process your re";
mtEventTime = "2025-07-28 12:34:22 Etc/GMT";
mtTopic = "xp_its_main";
options = (
OK
);
};
pings = (
);
}, NSDebugDescription=Purchase Failed Server canceled the purchase}}}
Topic:
App & System Services
SubTopic:
StoreKit
Tags:
Subscriptions
StoreKit Test
StoreKit
In-App Purchase
Hi there! Whenever I try to add a new Offer Code for my app's subscription, I get an unknown error. When I get to the last step of the "Create Offer for Codes" flow, I get an error that error reads "An error has occurred. Try again later." I have been getting this same error for over a week now, so any help figuring out how to add new offer codes would be greatly appreciated!
You can still renew your membership within the next 8 days and your apps will remain available on the App Store during this time. Open the Apple Developer app on your iPhone, iPad, or Mac. Sign in to your account, tap/click Renew, and follow the prompts.
I'm getting this message but renew button is not visible in Developer App or on website. How to to renew?
Dear Apple Support Team,
We are currently implementing auto-renewable subscriptions in our iOS app and are testing the integration using the sandbox environment.
On the iOS app side, the in-app purchase flow completes successfully and displays a "Purchase Successful" message. However, we are not receiving any server notification callbacks on our configured App Store Server Notifications (Sandbox) webhook URL.
For your reference, the webhook URL we have set in App Store Connect (Sandbox) is:
https://9c0f-182-79-123-254.ngrok-free.app/ios/webhook
Despite successfully completing a subscription purchase in the sandbox, there is no evidence that the webhook is being triggered.
We would appreciate your guidance in resolving this issue or confirming if there are any additional configurations or steps required on our end.
Topic:
App & System Services
SubTopic:
StoreKit
Tags:
StoreKit Test
StoreKit
In-App Purchase
App Store Receipts
Hi 👋! I want to switch the business model in my app from premium to freemium and do it gracefully for existing users. Essentially, I wish to provide newly-paywalled content for free to existing paid users (people who bought the original app).
It seems clear that I should be using appTransaction's originalAppVersion property to check against purchases made in a previous version of the app, per the documentation. However, there seems to be broad confusion over whether originalAppVersion returns the version number or the build number and how to test for it. Examples of confusion can be found here, here and here.
This lack of clarity seems especially dangerous due to the difficulty in testing these values. In the sandbox originalAppVersion returns 1.0 by default, so whether you design for version number or build number, you'll always return a positive as long as your value is more than 1. There is a real risk to unknowingly either never identify previous premium users or accidentally identify everyone as premium (essentially giving away your app for free).
For example, my app's current version number is 1.4.0 and build number is 18, so 1.4.0 (18). As this is a major change, for this new update I might as well go for version number 2.0.0, and let's say I release the app with build number 5, so 2.0.0 (5). If I expect originalAppVersion to return the version number, I would match it against 2, because anything before 2.0.0 needs to be marked as premium. However, if I expect the build number, I should check against 19 and respectively bump up my build number: 5 -> 19.
In the standard version/build "v.v.v (b)" format, does originalAppVersion return app version or app build?
If it indeed does return build, and not version, I guess I'll start all of my future build numbers from 100 just in case: 2.0.0 (100). The only way I imagine I can test this is to print the value on the visual interface in a live version of the app, and ask a random user 🤷♂️.
Topic:
App & System Services
SubTopic:
StoreKit
There is an issue with StoreKit. The line let products = try await StoreKit.Product.products(for: ids) doesn't always work correctly. Sometimes it returns an array with the correct data, and sometimes it returns an empty array. I'm passing the correct ids to products(for:).
This problem only occurs when using the sandbox environment (in TestFlight builds). In the App Store version, everything works fine.
StoreKit configuration is none. All IAPs are approved.
Everything was working fine before this. The problem was discovered on May 1, 2025.
Hi all,
I have a simple prototype subscription for a recurring monthly for $0.29 cheap!
And it works great!
But it only works great at sub time. It's stuck in the sandbox, constantly giving me "currently subscribed" status even though I’ve done a bunch of things:
Force-quit the app.
Deleted and re-installed it.
Rebooted my phone.
Signed out of media purchases.
Looked on AppStore connect to try to find anything that seems like it’d let me fix this
All efforts in vain.
I'm trying to avoid fully logging out of my iCloud account on my phone. Any other thoughts?
Topic:
App & System Services
SubTopic:
StoreKit
Hey everyone, I really need help. My app versions keep getting approved for distribution and my subscriptions and business agreements are all approved. Yet, when the paywall in my app appears, and someone clicks the subscribe button to pay, the IAP isn't appearing. It just loads forever. When I tested in Xcode it just kept saying products not found. Id's are the same, bundle id is the same, ive done everything. Can someone help pls.
Hey folks!
In one of our apps we're using the FamilyControls framework to manage the screentime for the child. The app requires the Guardian to activate a subscription on his/her device to enable the functionality for the Child on the child device.
We're currently using StoreKit 2 to get notified when there is an active subscription. The issue we're seeing (and our users) is that an activated subscription isn't instantly propagated to the Family members, in this case the device belonging to the child.
Is this a known bug, and are the possible any workarounds? Currently we have to ask our users to "Restore Purchase" or wait minutes/hours for the app to active, which isn't a viable solution. We want it to "just work" :)
Sincerely,
César Pinto Castillo
Ambi Studio
We have implementend Storekit 2 in our app, for one time purchases and subscriptions, so it is iOS15 and higher only.
Everything works fine, but now we want to add App Store promotions for our IAP's. That doesn't work because the App requires the app to implement SKPaymentTransactionObserver
How to Promote Your In-App Purchases
Make sure your app supports a delegate method in SKPaymentTransactionObserver. You can choose to customize which promoted in-app purchases a user sees on a specific device by implementing SKProductStorePromotionController.
The problem is that this observer is part of the original Storekit API and not of the new one.
What can we do to make this work with the new Storekit 2 API?
Hello,
I am encountering an issue where I receive an App Store Server Notification V2 upon the purchase of a consumable item.
I have configured the App Store Server Notification V2 endpoint to handle notifications related to subscription products.
However, I did not expect to receive notifications for consumable purchases.
The notification includes the following signedPayload decoded into the ResponseBodyV2DecodedPayload object with the following values:
notificationUUID: 3cd6410b-0c89-4247-aba5-20710e79895e
notificationType: null
subtype: null
The transaction information decoded from the ResponseBodyV2DecodedPayload object is as follows:
transactionId: 2000000633622618
webOrderLineItemId: null
productId: heart_2
To debug, I called the Get Notification History API of the App Store Server API, and the mentioned notification for the consumable product purchase is not included in the history. Only notifications related to subscription product purchases are retrieved.
According to the notification type documentation, there is no explanation for cases where both notificationType and subtype are null, nor is there any mention of receiving notifications for consumable purchases. Therefore, I am uncertain how to interpret and handle this notification.
Could you please provide an explanation or guidance on this issue?
Thank you.
References:
https://developer.apple.com/forums/thread/737592
https://developer.apple.com/documentation/appstoreservernotifications/notificationtype
Topic:
App & System Services
SubTopic:
StoreKit
Tags:
In-App Purchase
App Store Server Notifications
App Store Server API
Hello. I launched my new mobile app Drop Pin Location to promote your business or brand on the go, on January 12, 2023. How can i market and campaign to get more daily users?
Topic:
App & System Services
SubTopic:
StoreKit
Tags:
Subscriptions
App Store Server Notifications
Marketing
I'm implementing PurchaseIntent.intents for App Store in-app purchase promotions, following Apple's WWDC guidance. The API only works on cold launch (killed→launch), but fails on background→foreground transitions, making App Store promotions unusable.
Sample code as followed from WWDC23 video "What's new in StoreKit 2 and StoreKit Testing in Xcode".
In the StoreKitManager observable class, I have this function which is initialized in a listening task:
func listenForPurchaseIntent() -> Task<Void, Error> {
return Task { [weak self] in
for await purchase in PurchaseIntent.intents {
guard let self else { continue }
let product = purchase.product
await self.purchaseProduct(product)
}
}
}
where purchaseProduct() will perform the call to:
try await product.purchase()
ISSUE:
When the app is in background (after previously launched), and the purchase intent is initiated from Xcode Transaction Manager or using the "itms-services://?action=purchaseIntent" method, the system foregrounds my app but the purchase intent is never delivered to the waiting listener. The intent remains queued until the next cold launch (quit app and relaunch app). This could mean that if a user has installed the app, and has run the app, then tapped the promotional IAP from the App Store, the purchase intent will not show up until the next cold launch.
If the app is in quit state, then the system will foreground the app, and purchase intent is delivered correctly.
STEPS TO REPRODUCE
Launch app (listener starts in StoreKitManager.init())
Background app
Add purchase intent via Xcode Transaction Manager
Foreground app
Result: No purchase sheet appears, no intent delivered
Workaround attempts:
Using this either in a view or the main app:
func checkForPurchaseIntents() async {
for await purchaseIntent in PurchaseIntent.intents {
await storeKit.purchaseProduct(purchaseIntent.product)
}
}
Applied to .onChange(of: scenePhase) - Doesn't work, nothing happens.
Using UIApplication.willEnterForegroundNotification - Only works on the first time the app goes from background to foreground when purchase intent is sent. Doesn't work on second time or third time.
• Attempting to creating fresh listening task on each foreground - Does not work.
The question is:
How are we supposed to implement the PurchaseIntent API?
I have checked Apple sample projects like BackyardBirds, and sample projects from WWDC on StoreKit 2 but they never implemented Purchase Intent.
I am testing the subscription flow in my iOS app. Initially, everything was working fine when following the official StoreKit and sandbox testing documentation. After a successful subscription, the “You’re all set” popup always displayed the environment as “sandbox.” However, after some changes, possibly upgrading macOS to the latest version, upgrading Xcode, or regenerating certificates, I can no longer connect to the sandbox testing environment. The subscription success popup now always shows the environment as “xcode.”
By default, the iOS app should run in the sandbox on macOS, so I didn’t set the “Enable App Sandbox” option to “Yes” in the Xcode build settings. When I try enabling it, Xcode throws the following error:
“Failed to verify code signature of /var/installd/Library/Caches/com.apple.mobile.installd.staging/temp.n3J0tr/extracted/Payload/XXXX.app : 0xe8008015 (A valid provisioning profile for this executable was not found.) Please ensure that your app is signed by a valid provisioning profile.”
Additionally, if “Enable App Sandbox” is set to “No,” the app installs successfully on a real device, but there is no prompt to trust an untrusted developer certificate, which usually appears for such certificates.
I’m not sure if this information will be useful to others, but I’ve been stuck on this issue for a while, and it’s preventing me from moving forward with my work. Any help to resolve this would be greatly appreciated. Thank you!
Topic:
App & System Services
SubTopic:
StoreKit
is there a way to make a test subscription in-app purchase expire immediately, for faster testing? it seems exceedingly complicated to test subscriptions if we have to a) wait until the next day for expiry, or b) keep on creating new apple ids to get into a fully unsubscribed state? it is still kind of madness testing this stuff, after all the years it has been available.
Dear Apple Support Team,
Hello!
I am currently developing the in-app subscription functionality using Apple IAP API and have encountered a serious technical issue while processing subscription data. I would like to report this issue to you.
Issue Description:
When calling the subscription API endpoint, the same OriginalTransactionId returns inconsistent results. Specifically, a particular transaction ID (let's call it TransactionId_A) should belong to the subscription order with OriginalTransactionId_A, but it is currently incorrectly associated with OriginalTransactionId_B. This issue severely affects our ability to accurately manage and process subscription data.
Here are the relevant log details for your reference:
API Endpoint Requested:
https://api.storekit.itunes.apple.com/inApps/v1/subscriptions/{TransactionId_A}
(Note: The link is a placeholder for the actual API endpoint.)
Log Information on February 21, 2025, at 09:40:09:
{
"AppAccountToken": "{AppAccountToken}",
"BundleId": "{BundleId}",
"Currency": "CNY",
"Environment": "Production",
"ExpiresDate": {ExpiresDate},
"InAppOwnershipType": "PURCHASED",
"IsUpgraded": false,
"OfferDiscountType": "",
"OfferIdentifier": "",
"OfferType": 0,
"OriginalPurchaseDate": {OriginalPurchaseDate},
"OriginalTransactionId": "{OriginalTransactionId_A}",
"Price": {Price},
"ProductId": "{ProductId}",
"PurchaseDate": {PurchaseDate},
"Quantity": 1,
"RevocationDate": 0,
"RevocationReason": 0,
"SignedDate": {SignedDate},
"Storefront": "CHN",
"StorefrontId": {StorefrontId},
"SubscriptionGroupIdentifier": "{SubscriptionGroupIdentifier}",
"TransactionId": "{TransactionId_A}",
"TransactionReason": "PURCHASE",
"Type": "Auto-Renewable Subscription",
"WebOrderLineItemId": "{WebOrderLineItemId}"
}
Log Information on March 21, 2025, at 09:38:49:
{
"AppAccountToken": "{AppAccountToken}",
"BundleId": "{BundleId}",
"Currency": "CNY",
"Environment": "Production",
"ExpiresDate": {ExpiresDate},
"InAppOwnershipType": "PURCHASED",
"IsUpgraded": false,
"OfferDiscountType": "",
"OfferIdentifier": "",
"OfferType": 0,
"OriginalPurchaseDate": {OriginalPurchaseDate},
"OriginalTransactionId": "{OriginalTransactionId_B}",
"Price": {Price},
"ProductId": "{ProductId}",
"PurchaseDate": {PurchaseDate},
"Quantity": 1,
"RevocationDate": 0,
"RevocationReason": 0,
"SignedDate": {SignedDate},
"Storefront": "CHN",
"StorefrontId": {StorefrontId},
"SubscriptionGroupIdentifier": "{SubscriptionGroupIdentifier}",
"TransactionId": "{TransactionId_A}",
"TransactionReason": "PURCHASE",
"Type": "Auto-Renewable Subscription",
"WebOrderLineItemId": "{WebOrderLineItemId}"
}
From the above logs, it is evident that the same transaction (TransactionId_A) returns different OriginalTransactionId values at different times, which is clearly not expected and severely impacts our ability to correctly process and manage subscription data.
I hope you can address and investigate this issue as soon as possible. If you need any further information or assistance, please feel free to contact me. Thank you for your support!
Best regards!
Topic:
App & System Services
SubTopic:
StoreKit
Tags:
Subscriptions
In-App Purchase
App Store Server Notifications
App Store Server API
I have a macOS app where I am testing the in app subscription purchase using Xcode.
When I trigger the purchase using this code, a dialog is shown in the upper right of my screen, which cannot be moved and just has a "cancel" button. How can I accept the test purchase?
let result = try await product.purchase()
Hello all,
I am new to implementing payments in an app, and thus completely at sea here.
I have created a small app that I have set a one-time (non-consumable) payment for a premium version.
In the Xcode simulator (on all platforms) and on any physical test devices I have tried, the payment works as expected. I have a sandbox account and various test accounts, both dummy and actual real accounts (friends and family). Everywhere everything works perfectly fine.
Yet, when I submit for review I get a rejection with this contents:
We found that your in-app purchase products exhibited one or more bugs which create a poor user experience. Specifically, the app still failed to load the in-app purchase. Please review the details and resources below and complete the next steps.
Review device details:
Device type: iPad Air (5th generation)
OS version: iPadOS 18.6
Next Steps
When validating receipts on your server, your server needs to be able to handle a production-signed app getting its receipts from Apple’s test environment. The recommended approach is for your production server to always validate receipts against the production App Store first. If validation fails with the error code "Sandbox receipt used in production," you should validate against the test environment instead.
Additionally, note that the Account Holder must accept the Paid Apps Agreement in the Business section of App Store Connect before paid in-app purchases will function.
Resources
Learn how to set up and test in-app purchase products in >the sandbox environment.
Learn more about validating receipts with the App Store.
Steps I have done:
I have signed all agreements and all bank account details are in order. Everything in the In-app-purchases section of the AppStoreConnect in an Active state.
I have triple checked that the configuration of the in-app purchases is correct (product IDs, amounts, etc.)
I have created test accounts and tested in sandbox
What I don't understand from the reviewer's response is what receipts validation are they talking about? I have no payment servers (the whole concept of using Apple's in-app-purchases service is to not have to deal with my own payment implementation). The StoreKit documentation specifically reads:
For each transaction that represents a current purchase, your app delivers the purchased products. To validate purchases, you can verify transactions on your server, or rely on StoreKit’s verification.
So now I am confused. The reviewer's response is so vague, and so completely deprived of details that I have no idea what to do...
Does the problem concern the product purchase trigger and the that in production environment it does not trigger?
Is it that I haven't implemented a receipt validation? Do I need to? Although the documentation mentions that it can be done by StoreKit, I couldn't find anything concerning how to do it :(
Can someone give me a hand please?
Cheers,
Alex
Hello,
I’m experiencing an issue with StoreKit 2 when passing a new appAccountToken for each purchase request.
Case-ID: 15948169 (for DTS reference)
Description of the Problem
When initiating a purchase, I generate a new UUID to use as the appAccountToken:
let serverTransactionId = UUID()
let options: Set<Product.PurchaseOption> = [
.appAccountToken(serverTransactionId)
]
let result = try await product.purchase(options: options)
Expected Behavior:
Each new purchase should return the updated appAccountToken that I pass into the purchase options.
Actual Behavior:
The payload response after success always contains the same appAccountToken from the very first transaction. It ignores subsequent UUIDs I pass and keeps reusing the original one.
This causes issues because the same identifier is being reused across multiple transactions, making it difficult to map purchases to the correct user session.
Steps to Reproduce
Generate a fresh UUID using UUID().
Pass it as .appAccountToken when calling purchase().
Complete the transaction in the sandbox environment.
Inspect the payload response → The appAccountToken value is always the same as the first one used, not the newly provided one.
Additional Info
I do have a focused test project that reproduces this issue.
The issue appears specific to appAccountToken persistence across multiple transactions.
Has anyone else experienced this behavior with StoreKit 2? Is this expected (Apple caching the first token) or could this be a bug?
Topic:
App & System Services
SubTopic:
StoreKit
Tags:
Subscriptions
StoreKit
In-App Purchase
App Store Receipts