when I have not verified payment method and we choose UPI then pop up shows Purchase In Progress and it shows notification for UPI app payment for apps like Gpay, Paytm. But when we approve or decline this payment StoreKit methods not called for success or failure and we have to kill app to refetch the status and stop the loader.

In all the illustrations of win-back offers, I see an example of "Get 3 months off, then $X/month", as seen below. First, I'm not exactly clear how each configuration translates into an actual offer in practice: If I want to offer 3 months off on an annual subscription, ie. only if the user pays for the annual offer (basically a 25% discount), is that possible? If I set a "Free" type, of 3 months, I guess that would allow the user to cancel before paying for the annual, correct? If I set a "Pay up front" type, with a 25% discount, how would that show up to the user on the App Store? Secondly, is eligibility to an offer determined by the user elapsing on the same subscription or any subscription in the same subscription group? Thank you

We offer a 3-day free trial, and our paywall clearly states that users will be charged after the trial ends. However, some users request refunds after the charge - even after fully using our app for days or even weeks. In some cases, refunds are approved despite the users having consumed our AI processing services for up to a month. Since our app relies on backend AI processing, each user session incurs a real cost. To prevent losses, we utilize RevenueCat’s CONSUMPTION_REQUEST system and have set our refundPreference to: "2. You prefer that Apple declines the refund". Until recently, Apple typically respected this preference, and 90% of refund requests were declined as intended. However, starting about a week ago, we observed a sudden reversal: Apple is now approving around 90% of refund requests, despite our refund preference. As a result, we are operating at a loss and have had to halt both our marketing campaigns and our 3-day free trial. We’re trying to understand whether this shift is due to a change in Apple’s refund policy, or if we need to handle CONSUMPTION_REQUEST differently on our end. Has anyone else experienced similar changes? Any insights would be greatly appreciated.

Hi, I have developed an app which has two in-app purchase subscriptions. During the test, the app can successfully get the status of the subscriptions. After it's released, I downloaded it from app store and subscribed it with my apple account. I found that in most cases, the app can identify that I have subscribed it and I can use its all functions. But yesterday, when I launched it again, it showed the warning that I haven't subscribed it. I checked my subscription in my account and the subscription status hasn't been changed, that is, I have subscribed it. And after one hour, I launched it again. This time the app identified that I have subscribed it. Why? The following is the code about listening to the subscription status. Is there any wrong about it? HomeView() .onAppear(){ Task { await getSubscriptionStatus() } } func getSubscriptionStatus() async { var storeProducts = [Product]() do { let productIds = ["6740017137","6740017138"] storeProducts = try await Product.products(for: productIds) } catch { print("Failed product request: \(error)") } guard let subscription1 = storeProducts.first?.subscription else { // Not a subscription return } do { let statuses = try await subscription1.status for status in statuses { let info = try checkVerified(status.renewalInfo) switch status.state { case .subscribed: if info.willAutoRenew { purchaseStatus1 = true debugPrint("getSubscriptionStatus user subscription is active.") } else { purchaseStatus1 = false debugPrint("getSubscriptionStatus user subscription is expiring.") } case .inBillingRetryPeriod: debugPrint("getSubscriptionStatus user subscription is in billing retry period.") purchaseStatus1 = false case .inGracePeriod: debugPrint("getSubscriptionStatus user subscription is in grace period.") purchaseStatus1 = false case .expired: debugPrint("getSubscriptionStatus user subscription is expired.") purchaseStatus1 = false case .revoked: debugPrint("getSubscriptionStatus user subscription was revoked.") purchaseStatus1 = false default: fatalError("getSubscriptionStatus WARNING STATE NOT CONSIDERED.") } } } catch { // do nothing } guard let subscription2 = storeProducts.last?.subscription else { // Not a subscription return } do { let statuses = try await subscription2.status for status in statuses { let info = try checkVerified(status.renewalInfo) switch status.state { case .subscribed: if info.willAutoRenew { purchaseStatus2 = true debugPrint("getSubscriptionStatus user subscription is active.") } else { purchaseStatus2 = false debugPrint("getSubscriptionStatus user subscription is expiring.") } case .inBillingRetryPeriod: debugPrint("getSubscriptionStatus user subscription is in billing retry period.") purchaseStatus2 = false case .inGracePeriod: debugPrint("getSubscriptionStatus user subscription is in grace period.") purchaseStatus2 = false case .expired: debugPrint("getSubscriptionStatus user subscription is expired.") purchaseStatus2 = false case .revoked: debugPrint("getSubscriptionStatus user subscription was revoked.") purchaseStatus2 = false default: fatalError("getSubscriptionStatus WARNING STATE NOT CONSIDERED.") } } } catch { // do nothing } if purchaseStatus1 == true || purchaseStatus2 == true { purchaseStatus = true } else if purchaseStatus1 == false && purchaseStatus2 == false { purchaseStatus = false } return }

This question is about In-App Purchase. This is an inquiry from one of our customers. We have set up a free trial. This is your first time using the service, but you have stated that you have been charged. Document. https://developer.apple.com/documentation/appstorereceipts/is_trial_period 「You can use this value to determine whether the specific record is in a subscription trial period. If a previous subscription period in the receipt has the value "true" for either the is_trial_period or is_in_intro_offer_period keys, the user is not eligible for a free trial or introductory price within that subscription group.」 Our expectation is that is_trial_period is true. Receipt is not contain is_trial_period : true or is_in_intro_offer_period : true. Only one case has occurred. Other customers are no problem.

We previously had a non-renewing subscription. I think we remove it. However, the subscription is still listed on the app's page in the App Store. How can I remove this mention? The availability is still checked for all countries. Thanks, Cody.

Dear community, Context My company operates in the European Union, where not so long ago there appeared the possibility to accept an ["Alternative Terms Addendum for Apps in the EU"] (https://developer.apple.com/contact/request/download/alternate_eu_terms_addendum.pdf), which, among others, gives us the possibility to use an alternative payment provider, other than Apple's In App Purchase PSP system (ref: Apple docs). My company did accept it and was granted the StoreKit External Purchase Entitlement (com.apple.developer.storekit.external-purchase) entitlement, with which we integrated a different PSP, so now we want to incorporate the reporting to Apple's External Purchase Server API. We are currently integrating with the External Purchase Server API and have encountered a couple of issues I would appreciate clarification on: Question 1 Is there a way to retrieve an overview or summary of the current subscription states on Apple’s servers as a result of the submitted reports to External Purchase Server API? Specifically, I would like to verify the expected outcomes before the monthly invoice is issued by Apple and to understand the subscription states for the test users I used during this process and for future reference as well. Question 2 In one scenario, I initiated a one-year subscription, and in the middle of its period, I submitted a RENEWAL for one month with a higher price. I expected the request to fail due to overlapping periods and/or pricing conflicts, but both submissions were accepted without error. Do you have an idea about: What happens at the end of the renewed month? Will the subscription continue with the renewed (higher) amount, revert to the original (lower) annual rate, or be canceled? Where can I view the final state and billing plan for that subscription? Thank you for your assistance, we are looking forward for any kind of help or information regarding this topic.

Hello, I have a question regarding the App Store Server API's getTransactionInfo endpoint. Previously, the official documentation for getTransactionInfo mentioned that: “This endpoint doesn’t support an app transaction. To get information about an app transaction, decode the signed app transaction received from the device.” However, as of June 2025, I can no longer find this sentence in the current documentation (link). Now, the docs state that all in-app purchase transaction IDs are supported (consumable, non-consumable, auto-renewable subscriptions, etc.). But in practice, when I call getTransactionInfo with an AppTransactionId (extracted from a signed App Transaction JWS), I receive this error: apiErrorCode: 4000048 “Invalid request. App transactions aren’t supported by this endpoint.” Is this endpoint supposed to support AppTransactionId now, or is the restriction still in place (but not mentioned in the docs)? Is there any official statement about when this restriction was added/removed? Can you clarify if only in-app purchase transaction IDs (and not AppTransactionIds) are supported for this endpoint, or has the policy changed recently? Any clarification or historical context would be greatly appreciated. Additionally, I would like to know about the behavior of an App Transaction in the event of a refund. If a user receives a refund for the app itself (not an in-app purchase), how can changes to the AppTransaction be detected? Does the App Store Server Notification v2 provide notifications for app-level refunds, or are such events only visible by decoding the latest App Transaction JWS on the device? Is there any way to receive app-level refund information server-side, or must we always rely on the device to provide the updated signed app transaction? Any clarification on this refund flow and notification coverage would also be appreciated. Thank you!

I am unable to sign in to a Sandbox Apple Account, where this issue occurs only via Simulator. Under Settings > Developer, I tap "Sign In" under Sandbox Apple Account. I enter my account credentials, and after bringing me back to the Developer page, the Sign In button briefly appears as disabled, before being re-enabled, without signing in to the account. (The account credentials are also recognized as correct, as I will receive an alert popup if incorrect.) See screenshots below: After signing in, Sign In button appears disabled... ... then is re-enabled without actually signing in to the account. I have now tried setting up multiple sandbox accounts via App Store Connect with various permutations (no confirmation of Apple Account email, confirming Apple Account email, logging in to iCloud and accepting terms of service), running different device simulators, running simulators on different Mac computers... none of which yield a different result. By contrast, I can sign in to the Sandbox Apple Account without issue on a physical device. The problem occurs only via Simulator.

Hi there, We have an app targeted for children and we want to use the SkAdNetwork to track installs for campaigns. We don't want to track further in-app events (purchase etc.), just the install event. We added the SDK to our Unity app, listed the network identifiers in the plist file, configured the external campaign according to their instructions, but struggle to see any events for several weeks now. We see the following logs in the app: Registering install attribution pingback. Failed to migrate Install Attribution database schema from 17001 => 17400. SkAdNetwork: No pingbacks found while attempting to register/update. Error setting install attribution pingback registered for app: 1509727806, error: Error Domain=ASDErrorDomain code=1208 How can we debug this further? What does the error mean? Thank you very much! (I hope I posted in the correct forum topic. Apologies if not)

I’m trying to determine the most appropriate modern method for detecting whether a user originally downloaded a paid app (prior to transitioning the app to freemium/IAP-based access). Historically, this was done by checking for a valid App Store receipt and using SKReceiptRefreshRequest to ensure a fresh one was available. However, SKReceiptRefreshRequest and many related aspects of StoreKit receipt handling are now deprecated in iOS 17+. The current Apple documentation on receipt validation still refers to SKReceiptRefreshRequest, which makes things unclear. With so many deprecations and the push toward StoreKit 2, what’s the recommended path to: Check for a valid App Store receipt Confirm that the app was originally purchased (as a paid app, not via IAP) Persist this info to exempt the user from paywalling the app in the future I don’t need to validate purchases of IAPs — just to detect a legacy paid app download. Any guidance on best practice for this use case, preferably using non-deprecated APIs (StoreKit 2 or otherwise), would be appreciated.

We're experiencing an unusual issue with SKProductsRequest in our app's in-app purchases. Despite confirming that all our product IDs are correct, the invalidProductIdentifiers property of SKProductsResponse sometimes contains all the requested product IDs. Here are the specifics: The issue occurs randomly and is not persistent. For instance, around 2024-12-26 -8.0 01:06:04, this problem occurred 3 times in quick succession. The didFailWithError method of SKRequestDelegate is not triggered, reporting no errors. Some users report that after encountering this issue, it resolves itself after about an hour. However, other users have reported this problem persisting for several days. We have repeatedly verified the correctness of our product IDs. Given the intermittent nature of the problem, we suspect this might be an issue on the App Store server side. We're looking for suggestions to resolve or mitigate this issue to improve the reliability of in-app purchases in our application. Has anyone encountered a similar issue? Or does anyone have suggestions that could help us further diagnose and resolve this problem?

According to the App Store Server API documentation , https://developer.apple.com/documentation/appstoreserverapi/price the price field "shows the total amount of the transaction for the quantity the customer purchased." However, in actual transaction notifications and responses from App Store Server API, the price field appears to represent the unit price, not the total price. For consumable in-app purchases with quantity > 1, the price field equals the unit price of a single item. The total user payment is only correct after multiplying by the quantity. When quantity > 1, the actual amount paid by the user only matches price × quantity, which contradicts the documentation. Please confirm whether the price field is intended to be: The unit price of a single item (requiring multiplication by quantity), or The total price including all quantities (as currently documented). If the former is correct, please update the documentation to clarify that the value represents the unit price, not the total amount.

The app subscription function uses StoreKit. After canceling the subscription, I try to subscribe again and get the following error. I remember it was working fine before iOS 18 was released. { NSLocalizedDescription = "\U53d1\U751f\U672a\U77e5\U9519\U8bef"; NSUnderlyingError = "Error Domain=ASDErrorDomain Code=825 "(null)""; } Hope you can help me solve this problem as soon as possible. Thanks

I am using Store Kit 2 to implement In App Purchases for my app. I need to maintain a pending state in the UI for all my pending purchases. Is there a way to get a list of all pending purchases? If not, is there a way to know if my pending purchase was cancelled?

Hello! I am trying to get my app set up to support external payments. The snag I am hitting at the moment is it seems that relevant pages are not accessible? There is this old EU doc https://developer.apple.com/support/apps-using-alternative-payment-providers-in-the-eu/ But the more updated US doc titled "Distributing apps in the U.S. that provide an external purchase link - Support" is not available where it should be https://developer.apple.com/support/storekit-external-entitlement-us/ In addition the link for requesting the entitlement seems to be broken https://developer.apple.com/contact/request/storekit-external-entitlement-us/ Any idea how one can access these? Perhaps this is just a temporary error?

How can I get the region region currently used in the macOS App Store? Preferably via Swift libraries, but any command / function will suffice. The following StoreKit property seems to always return the region for the Apple Account associated with my macOS user. await Storefront.current?.countryCode See the Apple docs. My macOS Apple Account region is US; in the App Store, when I sign into a different Apple Account whose region is GB (UK), Storefront.current?.countryCode continues to return US, not GB (or UK). I correctly see prices in pounds instead of in dollars, British spelling instead of American spelling, apps listed in my purchased tab for the UK (not the US) Apple Account, and, in the Account Settings dialog, the UK Apple Account email address, billing address & Country/Region set to United Kingdom. I didn't get any relevant results from the following command lines: defaults find GB defaults find UK defaults find uk-apple-id@example.com defaults find uk-apple-id The following didn't change after I signed into the UK Apple Account in the App Store: $ defaults read com.apple.AppStoreComponents { ASCLocaleID = "en-US@calendar=gregorian"; } Maybe Storefront.current?.countryCode only specifies the country code for the Storefront that will be used for in-app purchases, instead of for purchasing new apps from the App Store; maybe the former is tied to the Apple Account for the macOS user, instead of to the Apple Account for the App Store. If that's the case, what other mechanism can I use to obtain the country code for the App Store storefront?

I am the Lead iOS Developer for The Incc, an upcoming social networking application. The platform offers subscriptions that grant users access to premium content, primarily digital magazines showcasing diverse cultures, alongside standard social media features and additional unique functionalities. I am exploring two specific use cases for our subscription model. Promo Codes with Split Payments: We plan to collaborate with the our influencers (referred to as Mover Shakers) by providing them with promo codes for users to purchase subscriptions. For such purchases, we aim to implement a revenue split model, allocating 10% to the influencer and the remainder to us after Apple’s fees. Gifting Subscriptions: We also wish to enable users to gift subscriptions to others within the app. I understand that the Apple Subscription Service does not natively support these features. What other options do we have to achieve this that are also not against the Apple's guidelines.

Product Timeout, In App purchase is approved in App Store Connect. The Product ID and Bundle ID match. Environment macOS App in TestFlight Bundle ID: com.streamtime.StreamTime App Version: 1.1 (Build 51) StoreKit 2 Product ID: com.streamtime.premium Status: App & Subscription Approved Issue StoreKit product request (Product.products(for:)) consistently times out after 60 seconds in TestFlight, despite all connectivity checks passing. The same code works perfectly in Xcode with local StoreKit configuration. Diagnostic Results ✅ Successful checks: App Store connectivity (HTTP 200 from buy.itunes.apple.com) Backend API connectivity (HTTP 200) StoreKit 2 API available AppStore.canMakePayments: true Valid receipt exists Bundle ID matches Product ID matches approved subscription ❌ Failing: Product request times out after 60 seconds No products returned Code Implementation // Direct product request (fails in TestFlight) let products = try await Product.products(for: ["com.streamtime.premium"]) Logs 🔍 App Bundle ID: com.streamtime.StreamTime 🔍 Product ID: com.streamtime.premium 🔍 AppStore.canMakePayments: true 🔍 Apple Store connectivity: HTTP 200 🔵 Direct request for product ID: 'com.streamtime.premium' ⏱️ Direct request start time: 2025-08-30 10:21:32 +0000 ❌ TIMEOUT: Product request took longer than 60 seconds What I've Tried Removed manual in-app-purchase entitlement (per Apple's guidance) Using automatic signing Verified subscription is approved in App Store Connect Using Sandbox Apple ID in TestFlight Verified all network connectivity Questions Why does StoreKit timeout only in TestFlight when all other connectivity works? Are there additional configuration steps needed for macOS apps vs iOS? Could this be related to the automatic in-app purchase entitlement? Any guidance would be greatly appreciated as this is blocking our TestFlight validation.

Hello, Apple App Store Server API Team! I have one questions about the identifiers provided by Apple App Store Server API. Could you please answer? We are running an iOS App. In our app, the transactionId we get from Apple App Store Server API is called T1. (Example) Q1. Is it correct that other iOS apps cannot get T1 for transactionId from Apple App Store Server API? (I'm wondering if the transactionId is globally unique across apps.) Thank you!