Notifications

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Learn about the technical aspects of notification delivery on device, including notification types, priorities, and notification center management.

Notifications Documentation

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Status of Action Required: Apple Push Notification Service Server Certificate Update
According to the Apple notification alert received in October 2024, the APNS server certificate update for production is scheduled for February 24, 2025. Has this change been implemented, or is there a platform or method to verify whether this update has been applied in production? If so, where can we check this?"
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334
Feb ’25
Push Notifications and VOIP call not working.
My App supports two services that is Push Notification for Alerts and a Voip Call feature whose notification also comes in the same way as of PushNotification but video rendering is done with GoogleWebRTC. The App was working perfectly fine but from past few months these services are not working.[ Nothing is changed in App and on the server side to push the notifications] Issues: VoIP (Video call) not working: I have apns certificate which is valid in today's date and stays with the backend Server. My server sends the payload notification to APNS but on iPhone am unable to receive it. I have checked the App registration part also and is able to receive the token for the same. Framework used are: PushKit, UserNotifications, GoogleWebRTC . I don't understand where is the gap, the backend triggers the APNS but there no response. Ports enabled on server are: 443, 5223, 2197, 2195, 2196. Similarly Push notification were also not working, So I tried to change it to register on Firebase for device registration token And did some coding at backend to send the notification to that device. It was working perfectly fine from last few weeks, but it suddenly stopped. I checked the JSON Payload and tried to send it through PostMan, in both it says 200 Success. And in Application end am waiting for breakpoint to hit in userNotificationCenter(_: , willPresent, completionHandler). What all I have checked: 1)My server to APNS server connectivity. 2)Verified the apns certificate. The certificate was created in October 2024, whose expiry is in Nov 2025 and it support both Sandbox and Production environment. 3)Checked required delegates are implemented in App. With the capability enable in it, is also sending registration token to backend. Kindly guide me where I can check in this flow. Thanks in Advance!
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106
Jul ’25
APNS Connection Timed out
This error has been continuously occurring for about 9 hours. We have not replaced the certificate, modified the server code, or changed the firewall policy. Some requests succeed, but many are timing out, with several timeouts occurring every minute. We are unable to find the cause. Please help. APNS Exception io netty channel ConnecttimeException: Connection timed out
APNSOutboundHandler api.push.apple.com/17.188.169.28:443 api.push.apple.com/(other ip):443 api.push.apple.com/(other ip):443 api.push.apple.com/(other ip):443 api.push.apple.com/(other ip):443 ...
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709
Apr ’25
Can I enable push notifications in an iOS app built from a web app URL using PWA Builder?
Hi all, I have a React web app that we use as a Progressive Web App (PWA). We currently: Use PWA Builder to package it for Android and iOS Host the app on a secure HTTPS URL Use Firebase Cloud Messaging (FCM) for push notifications (working on Android) However, on iOS, we are unable to get push notifications to work. I understand that PWAs on iOS have limited push support (Safari only, and not through WebView). So I explored using Capacitor, but: Capacitor can load a server.url pointing to our hosted app (great for reuse), but push notifications don’t work If we build the web app locally (npm run build) and embed it in the native iOS shell via Capacitor, push works We would prefer not to fully merge our authentication and main app UIs if avoidable Questions: Is there any approved way to enable push notifications in an iOS .ipa built from a hosted web app (URL) using PWA Builder? If not, is embedding the web assets locally the only Apple-approved way to get push support? Are there any best practices or native plugin recommendations (e.g., APNs or FCM) for handling push notifications in iOS app? Thanks in advance for any guidance. 🙏 Let me know if more technical details would help.
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124
Jun ’25
Error when validating the APNS Certificate
I trying to validate the certificate I created for APNS using the following command but I get an error. openssl s_client -connect gateway.push.apple.com:2195 -cert temp.pem -debug -showcerts Error: getaddrinfo: nodename nor servname provided, or not known connect:errno=0 Any help will be greatly appreciated.
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174
Sep ’25
Carplay not read incoming chat message like whats app.
We have implemented Carplay in our voip based project and in this we have implemented Incoming call and chat notification feature for Carplay. For Carplay we implemented siri. Siri Object donated Successfully in Notification service Extension when notification didreceive method called. Donation Code :- func donateIncomingMessageIntent(sender: String, senderId: String, message: String, messageId: String, userInfo: [AnyHashable: Any],destination:String) { // Create proper name components clearAllinteraction() var nameComponents = PersonNameComponents() nameComponents.givenName = sender //unknown let senderPerson = INPerson( personHandle: INPersonHandle(value: senderId, type: .unknown), nameComponents: nameComponents, displayName: sender, image: nil, contactIdentifier: senderId, customIdentifier: "sender_\(senderId)" ) let recipientPerson = INPerson( personHandle: INPersonHandle(value: "me@example.com", type: .emailAddress), nameComponents: nil, displayName: "Me", image: nil, contactIdentifier: "me_id", customIdentifier: "user_id" ) let inMessage = INMessage( identifier: messageId, conversationIdentifier: "conversation_\(senderId)", content: message, dateSent: Date(), sender: senderPerson, recipients: [recipientPerson], groupName: nil, messageType: .text ) let intent = INSearchForMessagesIntent( recipients: [recipientPerson], senders: [senderPerson], searchTerms: [message], attributes: .unread, dateTime: nil, identifiers: [messageId], notificationIdentifiers: [messageId], groupNames: ["Messages"] ) let interaction = INInteraction(intent: intent, response: nil) interaction.identifier = "message_\(messageId)" interaction.direction = .incoming // Add direction DispatchQueue.global(qos: .userInitiated).async { interaction.donate { error in if let error = error { print("❌ Failed to donate INSearchForMessagesIntent: \(error.localizedDescription)") } else { print("✅ Donated INSearchForMessagesIntent successfully!") let intentData: [String: Any] = [ "senderName": sender, "senderId": senderId, "message": message, "messageId": messageId, "timestamp": Date().timeIntervalSince1970, "conversationId": "conversation_\(senderId)", // Add conversationId "destination":destination ] let defaults = UserDefaults(suiteName: "group.com.chatapp") // 🔁 Use your App Group ID defaults?.removeObject(forKey: "lastCarPlayIntentData") defaults?.set(intentData, forKey: "lastCarPlayIntentData") defaults?.synchronize() } } } } Here SenderID is like 3000@abc,2000@abc etc. In siri ,When we handle INSearchForMessagesIntent at that time all data getting from Userdefaults because without Userdefaults INSearchForMessagesIntent value nil. Even we enabled announcement using .allowAnnouncement. We also tried to save same sender in contact Book because sometime siri search contact and not found then may be raise this type of issue. So we need code level support for read incoming message in carplay when notification comes. Thank you.
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184
May ’25
APNS notifications - too quiet custom sound
Our application is designated to be used in a quite noisy environment (childcare facility) so we have implemented really annoying custom sounds. Unfortunately the system audio session playing custom sounds is apparently limited to half of the device volume possibility, even though the user sets full volume in the settings. How to change this behaviour to get louder notification sounds? To be clear, I don't want to overcome user settings. If the user sets quieter volume or he sets the silent mode, the application should be silent too. I just need that 100% volume settings is actually 100% device volume. This is a really critical feature for us and for our customers. We have already tried to ask for the critical alerts and we have been rejected.
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2w
Critical Messages Allow messages to
I am creating an app that uses critical messages, I have been granted this entitlement and I am adding the certificate and in the info.plist. In the app I request authorization to send messages to specific numbers. When I try the app in production from Xcode this works fine and I can send the critical messages. However, when I am using the app in the test flight the authorization does not seem to be remembered on the background. Moreover, I go to security/privacy settings and I grant permission to the selected number (I see that it only shows one number even when I have to granted, its like it removes the previous one) however when I exit the setting page the permission is reset (and therefore denied), I think this is a bug. Can you look into that. Both this removing granted permission (HIGH PRIORITY, this message can only be sent in the background, therefore the user can not grant it and why the maximum telephone number to be granted to send messages is reset also to a single one LOWER PRIORITY). Thanks
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87
May ’25
RESCIND_CONSENT notification not delivered in Sandbox environment
I am currently testing the Declared Age Range / Parental Consent flow in the Sandbox environment, and I am experiencing an issue where the RESCIND_CONSENT App Store Server Notification is not being delivered to my server. 🔍 Test Environment iOS version: iOS 26.2 (Sandbox environment) App Store Server Notifications: Sandbox environment 🔄 Test Scenario App Settings > Developer > Sign in with a Sandbox account Launch the app In App Settings > Developer > Sandbox Account > Management > Revoke App Consent, enter the app’s Bundle ID, tap the Revoke Consent button, and confirm that the revocation completion popup message is displayed Check whether App Store Server Notifications are received by the server Confirm that the RESCIND_CONSENT notification is not received by the server ✅ Expected Result The App Store Server sends a RESCIND_CONSENT notification to the Sandbox endpoint The notification payload includes appTransactionId The server can block app access based on the corresponding appTransactionId ❌ Actual Result No RESCIND_CONSENT notification is received in the Sandbox environment ❓ Questions Is this behavior an intended limitation of the Sandbox environment, or is it a known issue or bug? Is it possible that RESCIND_CONSENT notifications will only be delivered starting January 1, 2026? Additionally, when a RESCIND_CONSENT server notification is received, I currently update my database with the appTransactionId and the registration date. When a minor attempts to access the app, I check the latest appTransactionId status, and if the most recent state indicates consent has been revoked, I block app access and prompt the user to request parental consent again using PermissionKit.
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126
Dec ’25
Live activity push is not work
Hey there,i start a live activity,but it not works, and sometime it can work; apns-unique-id 46445cfa-1bf6-0f63-5ea3-2afa53e02b0d and it show that " 2025年5月19日 GMT+8 15:13:25.836 received by APNS Server 2025年5月19日 GMT+8 15:13:26.244 discarded as application was not registered" but i did not know how can i do; thanks for you help
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97
May ’25
Detecting Notification Banners, DND, and other screen anomalies
Is there a public method to know when an APNS has appeared on the screen? wrapping up a very high end photogrammetry app, using the front facing camera and screen illumination- incoming notifications completely throw off the math. Ideally, it would be great to turn on Do Not Disturb for the short process, but we’d settle for just the detection of the notification banner. also: extra credit - programattically adjusting Auto Dimming, and True Tone would be lovely too.
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58
May ’25
Live Caller ID Lookup — What’s the automatic refresh cadence for config/PIR parameters? Best way to prompt updates?
Hi Apple team, We’re shipping a Live Caller ID Lookup extension on iOS 18 and have a question about the automatic refresh of configuration/PIR parameters. Questions 1. Is there any documented interval/TTL (min/max) for the system’s automatic refresh of /config and PIR parameters, or is it entirely opportunistic (battery/network/usage)? I can’t find a cadence in the IdentityLookup docs. 2. Does iOS honor server cache headers (e.g., Cache-Control/Expires) to influence when it re-fetches? 3. Which events also trigger a refresh (enable/disable in Settings, OS/app update, device reboot, token/epoch change)? 4. Are there rate limits or best-practice limits for calling refreshExtensionContext and refreshPIRParameters?
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88
Sep ’25
Silent Push notifications XCode 16.3 stop working on production
Hello, we have recently started signing and building our applications using Xcode 16.3. Since we made this change, we’ve noticed that the applications have stopped receiving silent push notifications (content-available: 1) when they are distributed via TestFlight or the App Store, even though we haven’t changed anything in the way these notifications are sent. As I mentioned, this started happening after migrating our project from Xcode 15 to Xcode 16.3. Regular push notifications are still working as expected, but silent ones are not being received by the apps. We are desperate because we rely on these silent notifications to inform the apps of updates, and we haven’t been able to identify the root cause of the issue.
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90
May ’25
Notifications not working
I’m receiving notifications from all third-party apps that I use however, most of the time there is no sound or haptics with the notification. In some cases, very seldomly I will receive a sound when a notification comes in, but that’s only with one of the many third-party apps that I use. I’ve spoken to Apple about this when this whole problem started during an update that you guys rolled out sometime between September and November 2024. They blamed it on the app programmers but I think at this point we all know that it’s Apple’s inability to accept that the problem is on their end. I never had problems receiving notifications from any of the apps prior to that. I guess my question is will Apple ever fix this or are they going to sweep it under the rug and pretend like it doesn’t exist?
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247
Jul ’25
didRegisterForRemoteNotificationsWithDeviceToken Not Called on iOS 18.1.1
I'm experiencing issues with didRegisterForRemoteNotificationsWithDeviceToken not being called on iOS 18.1.1. Here's what I've tried: Basic Setup: Properly configured UNUserNotificationCenter Requested permissions with requestAuthorization(options:) Registered for remote notifications with registerForRemoteNotifications() Environment: Xcode 16.3 iOS 18.1.1 (physical device) Firebase (tried with and without it) Troubleshooting: Verified provisioning profile includes Push Notifications Confirmed APNs certificate is valid Disabled Firebase's method swizzling Tested on a clean project (works fine) Checked device logs (no relevant errors) Code Snippet: // In AppDelegate.swift public func application(_ application: UIApplication, didRegisterForRemoteNotificationsWithDeviceToken deviceToken: Data) { let tokenParts = deviceToken.map { data in String(format: "%02.2hhx", data) } let tokenString = tokenParts.joined() print("📱 Device Token: \(tokenString)") // Store the token for your backend UserDefaults.standard.set(tokenString, forKey: "deviceToken") // Send to backend Task { do { try await APIService.shared.setDeviceToken(tokenString) } catch { print("❌ [AppDelegate] Failed to send device token to backend: \(error)") } } } public func application(_ application: UIApplication, didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]? = nil) -> Bool { // IMPORTANT: First handle push notification registration UNUserNotificationCenter.current().delegate = self // Request notification permissions self.requestNotificationPermissions() // Register for remote notifications DispatchQueue.main.async { UIApplication.shared.registerForRemoteNotifications() } return true } private func requestNotificationPermissions() { UNUserNotificationCenter.current().requestAuthorization(options: [.alert, .badge, .sound]) { granted, error in guard granted else { print("❌ Notification permission not granted") return } print("✅ Notification permission granted") } }
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99
May ’25
Live Activity don't show properly in Apple Watch
I'm facing an issue with Live Activity on the Apple Watch. I followed all the configurations outlined in Apple's official documentation, but during testing, I noticed inconsistent behavior. Some devices can display the Live Activity on the Apple Watch without any issues, while others can only see it on the iPhone, even though they are running the same system version. I've already checked the permissions, and everything is set up correctly, but I still haven't found what might be causing this difference. Has anyone experienced something similar or has any debugging suggestions?
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269
Feb ’25
How to re-enable entitlements after App Transfer? (Location Push Service Extension)
Hi Apple team and fellow developers, We previously had Location Push Service Extension enabled and working in production. After transferring the app to a new Apple Developer team, the production App ID was transferred, but the Location Push entitlement was not retained. We've also created a new App ID for development, and now need Location Push access enabled for both the transferred production ID and the new development ID. We’ve already submitted the Location Push Access form with all relevant details. Unfortunately, the App Transfer documentation didn’t make it clear that Location Push access would be lost, and now we’re blocked from making new builds — even for the existing production app. ❓ Questions: Is it possible to re-enable Location Push for a transferred App ID? What’s the expected timeline for entitlement approval? Can Apple staff confirm the request status or let us know if any further action is needed? Thanks in advance — this entitlement is critical for our app’s functionality and release pipeline. Best, Aidar
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95
May ’25
After uninstalling the app, ManagedSettingsStore.shield is still active — seems to be an Apple system behavior
I’m using the shielding API, my code: let store = ManagedSettingsStore() let whitelist = SharedDefaults.whitelistApplications store.shield.applicationCategories = .all(except: whitelist) And to clear the shield, my code is: store.shield.applications = nil store.shield.applicationCategories = nil The issue: Some users report that after uninstalling my app, the shield is still active, and the UI changes to the default iOS system interface. Even after restarting the device, the apps on the phone remains locked, so the user has no way to remove the shield. Recently I’ve received several complaints on social media and App Store comments, accusing my app of being malicious software. This is not a 100% reproducible bug, but it happens frequently enough. I was also able to reproduce it myself by uninstalling the app during an active lock session. Could Apple engineers please look into this issue and advise how to ensure that once the user uninstalls the app, the device is no longer locked?
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202
Oct ’25