Notifications

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Learn about the technical aspects of notification delivery on device, including notification types, priorities, and notification center management.

Notifications Documentation

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Action Required: Apple Push Notification Service Server Certificate Update
Hello Everyone, I have some questions regarding the Apple notification alert update received in October 2024 for the APNs server certificate update. We are using Azure Notification Hub to receive push notifications. I confirmed with the Azure team, and they have already implemented the required changes. However, push notifications are still not working in the sandbox environment. Could you please provide any insights on this? Thanks.
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498
Feb ’25
Firebase Push Notification Background Handling Fails on TestFlight iOS App
Hi, We are using Firebase to configure APNs (Apple Push Notification Service) for sending push notifications. During local testing, the push notifications are received properly when the app is in the foreground or background. After TestFlight testing and passing review, we found that when the app is installed using the developer's Apple ID, push notifications are received correctly whether the app is in the foreground or background. However, when the app is provided to other testers (using non-developer Apple IDs), notifications are only received when the app is in the foreground, and they are not triggered when the app is in the background or inactive state. Request for Assistance: Why, after TestFlight testing and passing review, does the app receive push notifications properly in the background when installed using the developer's Apple ID, but on other testers' devices, notifications are not received when the app is in the background? Are there any differences in Apple ID types or device configurations (developer ID vs. regular tester ID) that could affect the behavior of push notifications in the background mode? Do we need to apply any additional settings or permissions, particularly for handling background push notifications? Are there any iOS version or device-specific limitations that could impact the proper delivery of background push notifications? Additional Information: The app is properly configured for APNs, and push notifications are being sent via Firebase. In the developer's Apple ID test environment, the app receives push notifications properly whether it is in the foreground or background. On other testers' devices, push notifications are only received when the app is in the foreground, and they are not received when the app is in the background. All test devices have been verified to have notification permissions enabled, and Firebase configuration is correct.
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71
Apr ’25
PushKit Voip notifications not triggering CallKit UI in the background
I am trying to add voip call functionality to my app. It works as expected while the app is in the foreground. But in the background it does not. I have registered the app as requiring background voip permissions. My implementation doesn't fit into one of these posts, so here is a gist: https://gist.github.com/BrentMifsud/4be43c022c1279f04ecb56250a86b3f1
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393
Jan ’25
PTT Framework Restrictions
We are attempting to update our app to use the PTT framework, as it has been made clear that this will be required in a future iOS version as opposed to using the Unrestricted VoIP entitlement we are using for several features of our app. However, the behavior of this framework poses some problems with implementing our app's functionality: It is not possible to programmatically join a channel when the app is not in the foreground. This hinders our ability to implement the Automatically activate radio stream feature of our app, which allows users who have opted into this feature to immediately begin hearing live PTT audio from their agency following an incident alert. Having the app constantly "joined to a channel" and using the restoration delegate could potentially work, however this is not ideal as this would result in the PTT UI needing to be displayed at all times, even when no radio stream is activated. We have a "Text to Speech" option that, when enabled, reads out the content of an incident alert after the alert sound has played. This currently happens by triggering an AVSpeechSynthesizer in the PushKit incoming push callback. It may be possible to render TTS audio on the fly in a Notification Service Extension and assign it as the notification's sound, if that is possible this is less of a problem. We also use the PushKit callback to, again if the user has enabled it, activate a "Shake to Respond" feature, allowing a short period of time after receiving an incident alert in which the user can shake their device to indicate that they are responding to the incident. There does not appear to be any way to have the level of background execution required to implement this using an NSE, and this is of course beyond the scope of the PTT framework. What options do we have to be able to continue to provide this functionality, without risk of it being disabled in a future iOS version?
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419
Apr ’25
App Store Server Notification Issue
Hello, I am writing this because the behavior of the App Store Server Notification that our server receives is problematic in the Sandbox environment. I have two questions in total. When purchasing a Free Trial subscription, after receiving the SUBSCRIBED / INITAL_BUY Notification, DID_RENEW should be sent when it expires, but DID_FAIL_TO_RENEW/GRACE_PERIOD is sent. The EXPIRE Notification is sent after the subscription expires or DID_CHANGE_RENEWAL_STATUS/AUTO_RENEW_DISABLED is sent, but it does not arrive. The first problem is that I recently heard that automatic payments after a free trial require the user's consent via email. Is this the reason? If so, I am curious about how I can test it in the Sandbox environment. Is the second problem a bug?
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127
Apr ’25
Alternate App Icon Change Does Not Reflect in Notification Center on iOS 18.1+
Version: iOS 18.1 and later (works as expected on iOS 18.0 and earlier) Area: SpringBoard / Notification Center / App Icon Rendering Description: When changing the app's alternate icon using UIApplication.setAlternateIconName(_:completionHandler:), the icon is updated correctly on the Home Screen and App Switcher. However, in Notification Center, the old app icon is still shown for notifications, even after the change has completed. This issue only occurs on iOS 18.1 and later. In iOS 18.0 and earlier, Notification Center correctly reflects the updated icon. - Steps to reproduce: Create an iOS app with alternate app icons configured in the Info.plist. Use UIApplication.shared.setAlternateIconName("IconName") to change the icon at runtime. Send a notification. Pull down Notification Center and observe the icon shown beside the notification. - Expected Behavior: Notification Center should reflect the updated (alternate) app icon immediately after the change. - Actual Behavior: Notification Center continues to display the old (primary) app icon. The new icon appears correctly on the Home Screen and App Switcher. Restarting the device does cause Notification Center to update and reflect the correct icon, which suggests a cache or refresh issue in SpringBoard or Notification Center. - Notes: Issue introduced in iOS 18.1; not present in 18.0. Reproduces on both physical devices and simulators. Occurs with both scheduled local notifications and remote notifications. Restarting the device updates the Notification Center icon, but this is not a viable user-facing workaround.
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162
Apr ’25
Issue with Live Activity Update - "The device token doesn't match the specified topic"
Hi! I am encountering an issue when attempting to send a test notification to update a live activity. The request is failing with the following error: { "code": 400, "message": "bad-request", "reason": "The device token doesn't match the specified topic.", "requestUuid": "3ed3fc0c-9c57-4d67-8ae8-cbabe0579b10" } I have verified that all device tokens and app identifiers are correct, but the error persists. Could you please assist in identifying the root cause of this issue?
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584
Jan ’25
APNs returning successful response for a token from an app that was uninstalled more than a month ago
We are observing an weird behaviour where a user uninstalled the app back in February (more than a month ago) but APNs is still accepting push notifications are returning success responses. We know that using APNs response codes for uninstall tracking is not reliable and that Apple will use fuzzy schedule to invalidate tokens. However, showing successful responses for month+ old tokens seems a bit misleading and results in wasted token processing for both us and Apple. Could you please confirm that invalidation (or fuzzy schedule) could take more than months to invalidate tokens on the APNs side? Is that expected or is this a bug somewhere?
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234
Nov ’25
Error when running Live Activities
Hi there, This is my first time posting here. I'm working on small projects on Swift and SwiftUI now and then. I'm currently trying to develop an application that gets some bus arrival data using API and displaying them with live activities. The thing is that I'm not quite sure how frequently updates work yet. Still trying to figure out if I can update the live activity everytime the data coming right from the API changes or use push notification updates each minute passing by, but that is another thread that I'm going to focus with more details. Everytime i'm trying to deploy my app on my iphone or a simulator this error keeps popping up and I can't figure out why. Any ideas? Let me know if you need any snippet of my code. SendProcessControlEvent:toPid: encountered an error: Error Domain=com.apple.dt.deviceprocesscontrolservice Code=8 "Failed to show Widget 'com.gregorikouk.MapKitTut.BusWidgetKit' error: Error Domain=FBSOpenApplicationServiceErrorDomain Code=1 "The request to open "com.apple.springboard" failed." UserInfo={NSLocalizedFailureReason=The request was denied by service delegate (SBMainWorkspace)., BSErrorCodeDescription=RequestDenied, NSUnderlyingError=0xb1282dfe0 {Error Domain=SBAvocadoDebuggingControllerErrorDomain Code=1 "Failed to get descriptors for extensionBundleID (com.gregorikouk.MapKitTut.BusWidgetKit)" UserInfo={NSLocalizedDescription=Failed to get descriptors for extensionBundleID (com.gregorikouk.MapKitTut.BusWidgetKit)}}, FBSOpenApplicationRequestID=0xe5da, NSLocalizedDescription=The request to open "com.apple.springboard" failed.}." UserInfo={NSLocalizedDescription=Failed to show Widget 'com.gregorikouk.MapKitTut.BusWidgetKit' error: Error Domain=FBSOpenApplicationServiceErrorDomain Code=1 "The request to open "com.apple.springboard" failed." UserInfo={NSLocalizedFailureReason=The request was denied by service delegate (SBMainWorkspace)., BSErrorCodeDescription=RequestDenied, NSUnderlyingError=0xb1282dfe0 {Error Domain=SBAvocadoDebuggingControllerErrorDomain Code=1 "Failed to get descriptors for extensionBundleID (com.gregorikouk.MapKitTut.BusWidgetKit)" UserInfo={NSLocalizedDescription=Failed to get descriptors for extensionBundleID (com.gregorikouk.MapKitTut.BusWidgetKit)}}, FBSOpenApplicationRequestID=0xe5da, NSLocalizedDescription=The request to open "com.apple.springboard" failed.}., NSUnderlyingError=0xb1281d830 {Error Domain=FBSOpenApplicationServiceErrorDomain Code=1 "The request to open "com.apple.springboard" failed." UserInfo={NSLocalizedFailureReason=The request was denied by service delegate (SBMainWorkspace)., BSErrorCodeDescription=RequestDenied, NSUnderlyingError=0xb1282dfe0 {Error Domain=SBAvocadoDebuggingControllerErrorDomain Code=1 "Failed to get descriptors for extensionBundleID (com.gregorikouk.MapKitTut.BusWidgetKit)" UserInfo={NSLocalizedDescription=Failed to get descriptors for extensionBundleID (com.gregorikouk.MapKitTut.BusWidgetKit)}}, FBSOpenApplicationRequestID=0xe5da, NSLocalizedDescription=The request to open "com.apple.springboard" failed.}}} Domain: DTXMessage Code: 1 User Info: { DVTErrorCreationDateKey = "2023-10-02 21:06:04 +0000"; } -- System Information macOS Version 14.0 (Build 23A344) Xcode 15.0 (22265) (Build 15A240d) Timestamp: 2023-10-03T00:06:04+03:00
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2.2k
Feb ’25
APN push notifications failling
After my membership was renewed (auto-payment was rejected, and my account was manually paid), my app stopped receiving notifications I thought was an invalidation by membership but after some days, my app kept not receiving notifications. I just recreated a new key for my app, (I hope it solves the problem) My question is, do I need to make another change to my account to reenable services?
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213
Jan ’25
Determining Maximum Height for Notification Content in Notification Content Extensions
I am working with Notification Content Extensions and need to ensure that the content fits within the notification without scrolling. I want to know if there is any API that can provide the maximum available height for the notification content area. My goal is to avoid making the content scrollable inside the notification. Is there a way to dynamically retrieve the height of the notification space, so I can properly adjust the content layout and ensure it fits perfectly without requiring the user to scroll?
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154
Feb ’25
All Apple Push Notification Architecture
I've built an iOS & Watch OS app using Sign in with Apple & CloudKit exclusively. I'm now wanting to implement Push Notifications. I understand that I need a server to trigger the push notifications (I guess I could spool up a Node server somewhere or use Firebase), but I'd really like to not use any non-Apple backend services. Am I correct in understanding that I can do this with Push Notifications Console, or do I still need a separate backend?
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400
Feb ’25
Push notification volume for custom sound
Is there a way to configure the APNS notification sound volume to be louder? I am implementing some custom sounds(narrative sentences) for APNS, it does play the custom sound, but the volume of the custom sound is not loud enough even though I had set the device's volume and "RingTone and Alerts" volume to max. I tried to amplify the custom sound file, it does play louder but the result is minimum if I want to maintain the quality of the sound without it been distorted. I tried to use Notification Service Extension, AVAudioPlayer and AVAudioSession to play the sound, it does play louder in max volume compare with relying on default sound payload in APNS, but the problem is AVAudioPlayer and AVAudioSession do not seems to be usable when the application is in background or killed state, is there any other alternative I could use?
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135
Apr ’25
Push Notification Sound and Notification Service Extension When App is Killed
Dear Apple Developer Support, I am currently developing an iOS application that uses push notifications with custom .caf audio and a Notification Service Extension. I have implemented the extension to download and play a dynamic sound file from a remote sound_url. It works well when the app is in the foreground or background. However, when the app is force-closed (swiped up from multitasking), the Notification Service Extension does not seem to run. As a result, the custom sound is not downloaded or played. I would like to confirm: Is it possible to trigger the Notification Service Extension when the app is killed? If not, what is the correct way to play a custom .caf sound when the app is terminated? Should I preload and save the .caf file in App Group storage and reference it by name in the sound field? Are there any best practices or limitations regarding push notification customization when the app is killed? I appreciate your help in clarifying this issue. Thank you very much! Best regards, Phan Van Tung
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97
Apr ’25
APNS push will not be received,in new country
Hello. Recently, the users of our APP have reported using our products, and they can normally receive push in Hong Kong. However, when traveling to Japan or some countries and regions in Europe, push will not be received. we checked that -the cert is valid -the server get 'sent successfully' response -used pushtry to test the cert and token and it can receive push in app
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315
Feb ’25