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Intermittent White Screen Issue on iOS 18.1.1 for a Hybrid Shopping App
Hello everyone, I’m running an Objective-C–based hybrid (native + web) shopping application and encountering a recurring issue on devices running iOS 18.1.1: When the app launches, it only shows a white screen with the native frame visible—no web content loads. Restarting or reinstalling the app doesn’t help. In one instance, toggling Airplane Mode on and off brought the app back to normal, but this workaround isn’t consistent. There are no crash logs, so we can’t determine if it’s caused by a network error, cache conflict, or an OS-level bug. So far, we have only seen this issue on iOS 18.1.1 devices. Because our app is a shopping platform, this significantly impacts users. Questions: Could this be related to a known bug or limitation in iOS 18.1.1? Are there recommended diagnostic steps or workarounds for a hybrid app that shows a white screen without generating crash logs? Which additional details (e.g., system logs, network traces, device configurations) might help isolate the cause? Any insights or suggestions would be greatly appreciated. Thank you in advance!
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145
Feb ’25
Clarification of Age Assurance Implementation (Guideline 2.3.6)
My app updates are repeatedly rejected under Guideline 2.3.6 – Accurate Metadata, with a request to remove “Age Assurance” unless the feature can be located. However, the app does include age assurance. During onboarding, users must enter their date of birth, and users under 16 are blocked from completing registration and using the app. The app contains a women’s health blog and a community Q&A feature (similar to Reddit), where users can ask and answer health-related questions. For this reason, I am considering restricting access to users 18 and older. Each time I explain this to the review team and provide a screenshot of the DOB screen, the app is approved. What is the correct way to document or surface this in App Store Connect so reviewers can easily find it and avoid repeated rejections? Is a DOB gate sufficient for Apple’s definition of Age Assurance?
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42
Dec ’25
Message Filter Extension Not Triggering on iPhone 12 Pro (iOS 16.7) but Works on iPhone 11 (iOS 16.6)
Hi Team, We’re encountering a device-specific issue with our SMS Message Filter extension. The extension works as expected on an iPhone 11 running iOS 16.6, but it does not trigger on an iPhone 12 Pro running iOS 16.7. Key Observations: The extension is implemented using ILMessageFilterExtension and calls messageFilterOffline(appGroupIdentifier:for:) from our shared library. The App Group is properly configured and accessible across the app and extension. The extension is enabled under Settings > Messages > Unknown & Spam. There are no crashes or error logs reported on the affected device. The issue is consistently reproducible — it works on one device but not the other. We’re wondering if this could be a regression or a device-specific behavior change introduced in iOS 16.7. Has anyone encountered similar inconsistencies in Message Filter extensions across different iOS versions or device models? Any guidance or suggestions would be greatly appreciated. Thanks in advance!
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141
Apr ’25
Forecasts missing in WeatherKit
I am using the WeatherKit REST API with hourlyStart/hourlyEnd parameters to request up to 240 hours of forecast data. However, when requesting later in the day, the API returns fewer than 240 hourly forecasts — e.g., 239 at 08:00, 238 at 09:00, etc. and goes up to 224 for 23:00 It appears the returned list is contiguous but truncated at the end compared to the full 240-hour window. I have also tried getting the data after sometime, like 09:00 data at 09:45 but still was missing the same data at the end. Is this expected WeatherKit behavior or a bug? If it’s expected, is there documentation explaining how the “forecast horizon” is determined and when it is updated? Thank you.
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120
Dec ’25
Clarification on ManagedSettings Shield Precedence (Application vs. Category)
I'm encountering what appears to be a specific precedence behavior with ManagedSettingsStore.shield and would appreciate some further clarification. My current understanding is that category-level shields take precedence over individual app allowances. My test involved... Using FamilyActivityPicker to select a single target application (e.g., "Calculator," which falls under the "Utilities" category). Using FamilyActivityPicker again to select the category of that target application. I applied shields using ManagedSettingsStore (named .individual): store.shield.applicationCategories = .specific(Set([utilitiesCategoryToken])) store.shield.applications = Set([calculatorApplicationToken]) Result: The calculator app remains shielded, suggesting that the category-level shield on Utilities overrides the attempt to allow the individual app. I also tried this using a single picker, but received only the category token instead of all application tokens in that category. Is this observed precedence (where store.shield.applicationCategories effectively overrides store.shield.applications for apps within the shielded category) the intended behavior? If so, are there any mechanisms available within the main app's capabilities (potentially using a Device Activity Report Extension or Shield Extension) to allow a specific ApplicationToken if its corresponding ActivityCategoryToken is part of the store.shield.applicationCategories set? Essentially, can store.shield.applications be used to create "allow exceptions" for individual apps that fall into an otherwise shielded category? Additionally, I mentioned that selecting an entire category in the picker only returns the opaque category token, not any application tokens. Is there any way in which I could return both the category and all application tokens by just selecting the category? Any insights or pointers would be greatly appreciated!
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137
May ’25
Contacts Framework CPU Loop (M1 Max / Exchange)
When syncing an Office 365 (Exchange) account on an M1 Max machine running the latest macOS (e.g., Sonoma), the native contactsd and AddressBookManager processes enter a severe, persistent failure loop. The CPU usage spikes from 0.0% to over 80% (observed at 81%) and repeats every 60-90 seconds. This occurs even when the account is entirely empty of contacts and after performing a clean macOS installation, strongly indicating a systemic bug in the framework's Exchange protocol handler on the M1 architecture. System Information Affected Hardware: Apple M1 Max Affected macOS Version: Tahoe 26.1 Affected Processes: contactsd, AddressBookManager Account Type: Microsoft Exchange / Office 365 Steps to Reproduce System Setup: Perform a clean installation of macOS on the M1 Max machine (USB boot, NO Migration Assistant or data restoration). Account Preparation: Ensure the target Exchange account's contacts folder is entirely empty on the server (via Outlook Web Access). Trigger: Go to System Settings > Internet Accounts and add the Exchange account. Ensure ONLY Contacts is toggled ON. Observation: Open Activity Monitor and sort by % CPU. Expected Behavior The contactsd and AddressBookManager processes should spike briefly (under 5%) to establish the empty sync, then settle to a persistent idle state (0.0% to 0.5% CPU). Actual Behavior The processes never settle: CPU Spikes: Usage repeatedly jumps from 0.0% to 81% for AddressBookManager and 22-59% for contactsd. Pattern: This extreme spike lasts for a few seconds before the thread crashes/restarts, and the process immediately re-initiates the loop, consuming massive CPU cycles continuously. Diagnostic Proof The runaway CPU is not caused by corrupt data: Data Neutralization: The account's contacts folder was emptied on the server, yet the high CPU loop persisted when syncing. Clean System: The issue is reproducible on a clean, from-scratch macOS installation, ruling out corrupted user preferences or system files. Cross-Architecture: The exact same account syncs perfectly on iOS and newer M4 Macs, confirming the data is valid and the issue is specific to the M1 Max's implementation of the Exchange protocol handler. Workaround (For Visibility) To restore system performance, the user must DELETE the entire Exchange account from System Settings > Internet Accounts and use a third-party client (e.g., Outlook for Mac) for synchronization, as it bypasses the buggy native framework.
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Dec ’25
SIri trigger command conflicts
We're having trouble with getting Siri to hand off specific trigger words to our app via shortcuts. I want to be able to say "Hey Siri Myappname Foobar" but in some cases if Foobar is the name of a specific business it may launch maps instead showing locations of those businesses. Is there any way to inform Siri, "no, *****, launch our app as the shortcut specifies!"
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259
Mar ’25
Supported URL Schemes
Some Apple URL schemes are documented for third-party use. It’s fine to use those URL schemes for their intended purpose. Other Apple URL schemes are not officially documented. Their use is unsupported. If you rely on such implementation details, things might work, or they might not, and that state might change over time. IMPORTANT If you ship via the App Store, pay attention to clause 2.5.1 of the App Review Guidelines. The Apple URL scheme documentation is not always easy to find. I’m aware of the following: Apple URL Scheme Reference QA1924 Opening Keyboard Settings from a Keyboard Extension [This Q&A was retired years ago.] Preparing your app to be the default messaging app The doc comments for es_new_client in <EndpointSecurity/ESClient.h> Developer > Bug Reporting describes the applefeedback scheme Additionally, as questions about this most commonly crop up in the context of opening Settings (System Settings on macOS), I wanted to highlight the following: UIApplication.openSettingsURLString property (in Objective-C this is UIApplicationOpenSettingsURLString) UIApplication.openNotificationSettingsURLString property (in Objective-C this is UIApplicationOpenNotificationSettingsURLString) UIApplication.openDefaultApplicationsSettingsURLString property (in Objective-C this is UIApplicationOpenDefaultApplicationsSettingsURLString) AccessibilitySettings.openSettings(for:) method FIFinderSyncController.showExtensionManagementInterface() class method SMAppService.openSystemSettingsLoginItems() class method VSOpenTVProviderSettingsURLString global CXCallDirectoryManager.openSettings(completionHandler:) method SFSafariSettings.openExportBrowsingDataSettings() method SFSafariSettings.openExtensionsSettings(forIdentifiers:) method If your app needs to perform some action that’s not covered by the above, file an enhancement request for a supported way to do that. Make sure to describes your use case in detail. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com" Revision History 2026-01-07 Added a reference to the SFSafariSettings methods. 2025-10-28 Added a reference to UIApplication.openDefaultApplicationsSettingsURLString. Made other minor editorial changes. 2025-04-21 Added a reference to CXCallDirectoryManager.openSettings(completionHandler:). 2024-10-25 Added a reference to UIApplication.openNotificationSettingsURLString and VSOpenTVProviderSettingsURLString. Added a link to Preparing your app to be the default messaging app. 2024-10-01 Added info about the applefeedback URL scheme. 2024-09-29 Added a reference to SMAppService.openSystemSettingsLoginItems(). 2024-09-27 Added a titbit for Finder Sync extension developers. Added an invitation to file feedback. 2024-08-05 First posted.
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How to identify which minor user's authorization has been revoked by the parent/guardian?
I followed the method outlined in Apple's documentation to test "Revocation of Consent." Our server received the notification sent by Apple, but the parsed data only contains the following content (some data has been modified for privacy, but the fields remain unchanged): { "receiptType": "Sandbox", "bundleId": "com.xxx.xxxxx", "receiptCreationDate": 1764932591296, "requestDate": 1764932591296, "originalPurchaseDate": 1375340400000, "originalApplicationVersion": "1.0", "appTransactionId": "705020051250081000", "originalPlatform": "iOS" } How can we identify that "a parent/guardian has revoked authorization for a specific user"? We are unable to determine which minor user should be restricted from using certain features of our app. I hope to receive a prompt response from Apple's technical experts! Thanks A Lot !
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103
Dec ’25
WeatherKit - missing ForecastHourly field documentation
where can we find documentation on the following fields included in payloads? They're not listed alongside the other fields in the documentation linked below: https://developer.apple.com/documentation/weatherkitrestapi/hourweatherconditions precipitationIntensity snowfallAmount Or if we can get the data type, unit used, and description here that would be great
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267
Mar ’25
How does ageGates actually affect the returned age range?
I’m trying to fully understand the purpose of the ageGates parameter in the AgeRangeService.requestAgeRange API. The official documentation includes the following statement: “The system may return geo-specific age ranges that override your provided age gates based on the person’s location and applicable regulations. When geo-specific ranges are required, the returned age range reflects regulatory requirements rather than the bounds of your age gates.” Based on this, it seems that even if my app provides specific age thresholds through the ageGates parameter, the system may override those boundaries depending on regional laws or regulations, and return a completely different lowerBound / upperBound than what my age gates would suggest. My current understanding is: ageGates indicates the thresholds my app uses to define its internal feature tiers, but the actual age range returned by the OS is determined by legal or regional requirements (e.g., COPPA, GDPR-K, AADC, SB2420), meaning the returned age range may not align with the age ranges implied by my ageGates values. I’d like to confirm whether this interpretation is correct. Additionally, if different regions may produce different lowerBound / upperBound values due to regulatory requirements, then it seems that: developers shouldn’t rely on fixed age buckets, and instead must implement feature gating logic dynamically based on whatever age range the OS returns. So my questions are: Is my understanding correct that ageGates is simply a hint that describes my app’s tier thresholds, and the OS may override those boundaries to comply with local regulations? If lowerBound / upperBound can vary across regions, what is the recommended way for developers to design their feature-gating logic? Should we avoid hardcoded age buckets and instead build flexible logic that adapts to whatever range the OS returns? I’d appreciate clarification so I can design our age-based policies appropriately and in a regulation-compliant way.
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90
Dec ’25
Universal Link always shows “Open App A?” banner instead of redirecting automatically
We have a login flow where the user authenticates in Safari, and at the end of the process the authentication server redirects back to our app using a Universal Link. On most devices, the app opens automatically without any confirmation banner. However, on several iPads, Safari always shows the “Open App A?” banner after the redirect. The user must tap Open every time. Other devices running the same iOS version do not show this issue. Expected Flow (working devices): Start authentication Safari login Authentication server redirects using a Universal Link App A opens automatically Problematic Flow (several iPads): Start authentication Safari login Authentication server redirects using a Universal Link Safari shows “Open App A?” confirmation banner User must tap Open App A starts Questions: Is this a known issue in iOS? Or is this expected behavior under certain conditions (i.e., is there a specific Safari/iOS specification that causes this banner to appear)? Is there any way to prevent Safari from showing the “Open App A?” banner and allow automatic redirection? *This issue did not occur on iOS 16, but it started appearing after updating to iOS 17. Devices : iPad 9th Gen/iPad 10th Gen
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140
Nov ’25
AppleTV returns to homescreen overnight
Hi We have an AppleTV app that is used to continuously display information (digital signage). One of our clients reports that their AppleTV returns to the homescreen by morning. While our recommendation is to setup Mobile Device Management to lock the AppleTV into running only our app, not every client will have the IT knowledge to set this up. So we're trying to figure out possible causes for the app getting closed. We've not received any crash reports, nor does the device give any indication the app crashed. The energy saving settings are set to run continuously without sleep. The client is reporting this happens every night, so it seems unlikely to be caused by tvOS updates. Are there other things I could rule out to find the cause of this issue? Any ideas are welcome, thanks!
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98
Dec ’25
Our customer's events on calendar are disappeared
Our app provides a calendar that integrates with the default calendar app. Specifically, we use iOS EventKit to perform CRUD operations on calendar data. Recently, we have received reports from users that all of their events have disappeared. However, after reviewing our implementation and logs, we have not been able to identify the cause. Some users have also reported that all data in their default calendar app has disappeared as well. Does anyone have any idea what might be causing this? To delete an event within our app, users must press the delete button and then confirm the deletion in a dialog. Additionally, it is not possible to delete more than two events at once. We've seen many people in the community discussing a bug where calendar events disappear after updating to iOS 18. If you have any information about when or why this happens, we'd appreciate it if you could share your insights.
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188
Jul ’25
Alarm Kit - Sound Repetition
Hello, If I fire an alarm using AlarmKit, using a ringtone that lengths less than 30 seconds, in the last version of iOS (26.0) the sound doesn't repeat. (After about 30 seconds, the sounds stops). BUT in the current version of iOS (26.1), the sound repeats until we slide Stop, thing that I doesn't want. So, is there a way to restore the previous behavior? Or is there a property that can fill this lack? Thank you very much.
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231
Nov ’25
Associated Domain not working to Open App
Hello Having trouble getting associated domain to work in our project. It was working when we used Branch, but our company wants to host the domain ourselves. This is a multi-scheme project, using .xcconfig files to define the correct entitlement per Build. The relevant entitlement file has: com.apple.developer.associated-domains applinks:bm.ddcas.ai in the ....{other irrelevant test associated domains....} The project Team and App ID are taken from the Identifiers screen where the Identifier capabilities has 'associated domains' ticked on. I've also checked elsewhere on AppleDeveloper/Connect to be sure. When we used Branch with domain key app links: bmstores.app.link this worked fine. With https://bm.ddcas.ai (our own host) which is publicly available and has an aasa file in both the main directory and /.well-known, typing this in safari or anything just doesn't attempt to link to the App. The iPhone is in developer mode, and using the developer menu associated domains diagnostic tool, typing https://bm.ddcas.ai results in the diagnostic saying 'The url is a Universal Link for the app with identifier **********.***etc (the app is installed on real iPhone 12, iOS 18.6.2 and my Xcode is 16.4) However, it just doesn't work if we type in https://bm.ddcas.ai and results in a Safari message of '400 not found' and the 'nginx' shows. We have read innumerable Apple Dev posts and StackOverflow posts, as well as several step by step 'how to's' online but this just isn't working. The aasa file is at https://bm.ddcas.ai/apple-app-site-association and is setup as follows: { "applinks": { "apps": [], "details": [ { "appID": "{my Team ID}.{my App ID}", "paths": [ "*" ], "components": [ { "/": "/verification", "?": { "verification_code": "[A-Za-z0-9]{6}" }, "comment": "Matches verification code path" } ] } ] } } Our Server guys say the website (bm.ddcas.ai) is public and hosted, it just doesn't have a /verification path as they say it should redirect before reaching that. Also, our Android redirect works using this site, so this appears to be something specific Apple code is looking for. What, please, are we likely to be missing as it does not seem obvious from the Apple documentation or any of the resources I have checked online. Normally we can figure anything out, but getting nowhere here so the help is appreciated.
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139
Sep ’25
ShieldConfiguration: Shield does not update when token is moved from one store to anohter (while in foreground)
Hello, I have noticed that the ShieldConfiguration is only requested when opening a target app, and never when the application token is moved to a different shield while the target app remains in foreground. This causes problems because many times the wrong ShieldConfiguration is displayed (recycled) instead of requesting a new ShieldConfiguration. This bug has been around since the introduction of the Screen Time API in 2020 and is has not been addressed. Bug reports: FB14237883 FB17902392 Please fix asap!! Not acceptable to have bugs not being addressed for more than 5 years. Most concerning: This is still reproducing on iOS 26 beta 7!! Thanks a lot for your help.
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218
Aug ’25
WebDomain.token always returns nil - What am I doing wrong?
I'm new to the Screen Time API and trying to block custom websites, but I can't get WebDomain tokens to work. When I create a WebDomain like WebDomain(domain: "reddit.com"), the token property is always nil. I have proper authorization and the app works fine for blocking apps, but website blocking just won't work. I'm confused because I see apps like JOMO that let users type in any website domain and successfully block it using Screen Time API. They have the same 49 domain limit and only ask for Screen Time permission, so they must be using the same API I am. But somehow their WebDomain tokens work and mine don't. I've tried creating the tokens right after getting authorization and during the FamilyActivityPicker session, but still get nil. Am I missing some setup step or API call that makes WebDomain tokens valid? Any help would be really appreciated since I'm stuck on this.
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68
Aug ’25