Hey, Please help us to know how to get our payments of sales with iOS app we have, since beginning, our amount is pending with them and despite sevarel attempts they are providing the real issue and solutions for matter. Please suggest how to fix this issue.

Hi All, We operate a store with a single domain but multiple merchants, some of whom use PayPal as their payment gateway, while others use Stripe. We are looking to introduce Apple Pay for the various merchants. From what I understand, a .well-known file is required for each merchant to enable Apple Pay. How can we implement this, given that our merchants are using different payment gateways? Best regards, Joe

Hi, We are trying to make the PKAddPaymentPassViewController to show the correct list of devices to where the pass can be added. We have analysed the documentation and we are using the PrimaryAccountIdentifier field which is the field that supposedly controls this behavior but the list of devices presented in the view controller always include one iPhone and one Apple Watch, regardless of where the card has been already added. We are initializing the PKAddPaymentPassRequestConfiguration object with: PKEncryptionScheme PrimaryAccountIdentifier CardholderName PrimaryAccountSuffix LocalizedDescription PaymentNetwork PrimaryAccountIdentifier CardholderName PrimaryAccountSuffix LocalizedDescription We have also verified the configuration in our payment pass processor and everything should be ok. We would like to have some help on achieving the desired flow for Apple Pay, which is to present the PKAddPaymentPassViewController with the correct list of available devices and not the full list. Thank you.

Dear Apple Developer Support, I would like to request a technical escalation to the engineering team regarding an ongoing issue with Apple Pay domain verification. Error returned by Apple Even though Apple’s request to our domain returns HTTP 200, the verification still fails with: resultCode: 13014 resultString: "Domain verification failed. Review your TLS Certificate configuration to confirm that the certificate is accessible and a supported TLS Cipher Suite is used." requestUrl: https://developer.apple.com/services-account/QH65B2/account/ios/identifiers/verifyDomain TLS Certificate Validation We performed a full TLS analysis: Certificate issued by Sectigo Public Server Authentication CA DV E36 (public trusted CA) Full and correct certificate chain No handshake errors Configuration fully valid SSL Labs rating: A From our side, the TLS configuration is confirmed to be correct. Accessibility of the .well-known file The file is publicly and accessible It returns 200 OK and the content is exactly identical to the file downloaded from the Apple Developer Portal, without any modification. Our network team confirmed that Apple’s verification request also receives HTTP 200 when pressing “Verify” in the Apple Developer Console. Network-side findings We monitored Apple’s request in real time. Findings: TLS handshake succeeds No cipher mismatch File delivered correctly Status: 200 OK No redirect or transformation applied Despite this, Apple still returns error 13014. Request for engineering review We kindly request that an Apple engineer verify the following: The actual TLS handshake performed by Apple's verification service (cipher suite, protocol negotiation, SNI, trust chain). Whether the Sectigo issuing CA is fully trusted and supported by your domain-verification backend. If there is an internal reason behind error 13014—since the external message does not provide actionable details. Whether the response is rejected for reasons other than TLS, given that the file is accessible and the request returns 200. The exact condition that leads Apple to report “TLS Certificate configuration is incorrect” in this case. This issue is blocking an urgent deployment and must be resolved as soon as possible. Existing case reference Case ID: 102760005987 We are fully available to provide: full response headers packet captures (PCAP) SSL/TLS diagnostics file integrity checks server configuration details or join a technical call (Teams / WebEx) Thank you in advance for the escalation. Andrea

Is there a way to make a subscription's auto-renewal fail in sandbox environment? Currently, I see no such options (screenshot)

Hi, We are trying to make payment from ecomm merchant. The last request during process is { "sessionData": { "epochTimestamp": "1741082241", "expiresAt": "1741092241", "merchantSessionIdentifier": "SSH88312C485D_7E0DD10173", "nonce": "3f6dc197", "merchantIdentifier": "5F9BC6BAF8", "domainName": "libertybank.ge", "displayName": "Apple Pay Purchase", "signature": "3080060000", "operationalAnalyticsIdentifier": "Apple Pay Purchase:5F9BC6BAF8", "retries": 0, "pspId": "5F9BC6BAF8" } } which is successfully validated applePaySession.completeMerchantValidation(data.sessionData) After this, the "oncancel" handler is triggered in applePay. Please help us to understand what is wrong. Please note the domain where the applepay button is located is at txpg.libertypay.ge Which is successfully verified.

What am I missing in my checking for whether or not to offer Apple Pay on my website? <script async crossorigin src="https://applepay.cdn-apple.com/jsapi/v1.1.0/apple-pay-sdk.js" ></script> ... <style> apple-pay-button { display: none; } </style> ... <apple-pay-button buttonstyle="black" type="plain" locale="en-US" onclick="startApplePay('${APPLE_PAY_MERCHANT_ID}','${paymentForm.amount}');"></apple-pay-button> So, the button is not displayed by default. I only change the style to displayed if: window.onload = function() { if (isApplePaySupported()) { document.querySelector("apple-pay-button").style.display = "inline-block"; }; } function isApplePaySupported() { return (window.PaymentRequest && window.ApplePaySession && ApplePaySession.canMakePayments() && ApplePaySession.supportsVersion(applePayVersion)); } Yet, once in a while a click comes through that tries to create a PaymentRequest with const applePayMethod = { "supportedMethods": "https://apple.com/apple-pay", "data": { "version": applePayVersion, "merchantIdentifier": merchantIdentifier, "merchantCapabilities": [ "supports3DS" ], "supportedNetworks": [ "amex", "discover", "masterCard", "visa" ], "countryCode": "US" } }; and results in: NotSupportedError, The payment method is not supported What else might be "not supported" in the request for this particular user/device/wallet? In particular, that could be known immediately when the PaymentRequest is created, but before any payment instrument from the wallet is selected? And, is there anything I could detect before showing the button? Or, is it even possible for the button to be clicked by some kind of automation, even if it's not displayed?

When I use my iPhone to scan the apple pay QR code in chrome, the url is https://applepaydemo.apple.com/apple-pay-js-api, I keep geting the "Service Unavailable" error. Wonder know if you guys meet this error as well? Btw, the QR code feature needs IOS 18.

We have a checkout page on which clients can configure the providers we've integrated with for each currency. One such provider is Stripe, with which we have already integrated ApplePay and host a merchant domain association file. Now, we're getting requests to support ApplePay with other providers. The issue is that we can't tell Apple to use a different path to domain association file for domain verification. And, replacing the existing domain association file seems like a hack, since I believe it's needed for domain re-verification. We're thinking of using subdomains for serving the domain association files for different providers. But, we have some questions on how ApplePay domain verification works to understand how we can solve our problem. Firstly, can we use subdomains for individual domain verification? If we already have example.com verified with Stripe, can we serve the domain association file for the other provider with provider.example.com and have the verification work? Secondly, let's say our domain is example.com, and we can use provider.example.com to serve the domain association file and verify the domain. Then on example.com/checkout, will using an iframe with provider.example.com/applepay to host the ApplePay button work? This thread suggests otherwise, but we want to confirm. Lastly, is the only way to make an ApplePay payment for provider.example.com to use that subdomain? So redirecting to provider.example.com/applepay would work? Thanks for your help!

For Apple Pay Testing purposes, we're trying out cards from https://developer.apple.com/apple-pay/sandbox-testing/ Visa, AMEX, Discover cards can be added to the wallet. But all 5 of the listed options for Mastercard cannot be added to the wallet with the error "Card Device Limit". How can we resolve this?

'Company A' is scheduled to merge with its parent company, 'Company B'. Both A and B have Apple accounts. A's account has one domain registered for Apple Pay integration, while Account B has no domain registered. We attempted to register A’s domain under B’s account. However, the notification 'Requested domain name has been verified previously.' appeared, and we could not complete the registration. Please confirm whether it is correct that a domain already registered under Account A cannot be registered again under Account B. If we cannot register same domain in two accounts, we believe that the domain registered under A's account must be deleted first and then registered under B's account. In that case, will payments become unavailable immediately upon deletion of the domain, or will payments still be possible for a certain period of time after deletion? In our testing, we found that payments were not blocked immediately, but we would like to confirm further. We are concerned about the possibility of transaction failures during the short period between deleting the domain from A's Account and registering it under B's Account.

Two subscriptions, Plus and Max, are under the same subscription group, with Max having a higher tier than Plus. Promotional Offers for Max are configured in Apple Store Connect. When a user subscribes to Plus and then upgrades to Max using Promotional Offers, they are prompted with "Upgrade upon expiration" (Figure 1); if they don't use Promotional Offers, they are prompted to "Upgrade immediately" (Figure 2). Question 1: What is the situation with the "upgrade upon expiration" message in Figure 1? Is upgrading using Promotional Offers special? I couldn't find any relevant explanation in Apple's technical documentation. Question 2: Figure 1 shows an "upgrade upon expiration," but after subscribing, the webhook still shows the subscription start time as the current time, meaning the upgrade hasn't started immediately. Is the message incorrect?

We are a regulated financial institution and Apple Pay issuer seeking clarification on the in-app push provisioning requirement and the January 15, 2026 timeline. Like many community financial institutions: Our mobile banking app is issuer-branded but provided by a third-party vendor Apple Pay enablement and tokenization are handled by a separate card processor While we support Apple’s goals and understand the issuer is ultimately responsible, delivery of in-app provisioning is dependent on third-party vendor roadmaps and cross-vendor integrations that are outside our direct control. Despite active, good-faith efforts with both vendors, current platform constraints make the January 15, 2026 deadline challenging. We would appreciate clarification on: How Apple evaluates compliance when an issuer’s mobile app is built and maintained by a third party Whether any transitional flexibility or phased enforcement is expected for issuers showing documented progress Whether approved web-based provisioning may be acceptable as an interim option How issuers should document due diligence when vendor dependencies delay implementation Additional guidance would help many credit unions and community banks plan appropriately and remain compliant. Thank you for your guidance.

I'm seeking clarification on how Requirement 4.1 ("Card Issuers with a Mobile App must support In-App provisioning") applies when the card issuer uses a third-party mobile banking platform rather than a self-developed app. Our situation: We are a small credit union (the card issuer) Our mobile banking app is provided by a third-party digital banking vendor (white-label, but branded with our name) Card processing is handled by a separate vendor The ambiguity: The Apple Pay Specifications define "Card Issuer Mobile App" as: "The Card Issuer-branded, iOS software application made available on a Device that is used by such Card Issuer's customers to manage, administer, or use Cards." Our mobile banking app meets this definition—it's branded with our name and used by our members to manage their accounts and cards. However, we don't develop or directly control the app; our digital banking vendor does. The webinar FAQ stated: "Do we have to implement in-app provisioning? Yes, if you have an app." Our digital banking vendor interprets this as not applying to them because they are "not the issuer." They've stated: "Apple's requirements are at the card-processor level... our credit unions and, by extension, we are not required to support Apple Pay's in-app provisioning." Our card processor has indicated they will support in-app provisioning integrations but notes "this would be digital provisioning and we would need the digital banking vendor to work with us to enable." Specific questions: When a card issuer uses a third-party mobile banking app (branded for the issuer but developed/maintained by a vendor), does Requirement 4.1 apply? If yes, who bears compliance responsibility—the issuer, the mobile app vendor, or both? If the mobile app vendor does not implement in-app provisioning by January 15, 2026, what is the issuer's exposure? Does the issuer face suspension from the Program due to vendor non-compliance? Is there an alternative compliance path under Requirement 4.8 (Web Provisioning) for issuers whose mobile app vendors cannot deliver in-app provisioning by the deadline? This scenario likely affects hundreds of small financial institutions using shared digital banking platforms. Clarity on vendor vs. issuer responsibility would help the entire ecosystem prepare appropriately. Thank you.

We’ve an implementation of apple pay with asia pay as gateway . We want to access that from external iframe . although we’ve been able to load the apple pay widget not able to validate merchant and tokenize in iframe. Please let us know if apple pay with asia pay is available to be used within iframe.

Scenario User is actively subscribed to Monthly Package From the Device App (Manage Subscriptions), user upgrades to Yearly Package Purchase completes successfully on device Issue Do not receive any server notification for this action Month Package Purchase Date: 2025-11-11 19:06:45.537 +0600 Month to Yearly Upgradation Date: 2025-12-11 paymentReferenceId: 510002270528780

We’re attempting to call the Apple Pay Web Merchant Registration API using our Platform Integrator flow and consistently receive 401 Unauthorized, despite successful TLS/mTLS. Details: Endpoint: https://apple-pay-gateway-cert.apple.com/paymentservices/registerMerchant (POST) Payload: { "domainNames": ["breakerfy.com"], "encryptTo": "platformintegrator.ai.packman", "partnerInternalMerchantIdentifier": "merchant.ai.packman.1", "partnerMerchantName": "breakerfy", "merchantUrl": "https://breakerfy.com" } Domain association: URL: https://breakerfy.com/.well-known/apple-developer-merchantid-domain-association What we tried: We created a Payment Platform Integrator ID (platformintegrator.ai.packman) We created a CertificateSigningRequest We used the certificate signing request to create an Apple Pay Platform Integrator Identity Certificate and downloaded the signed certificate. We exported the Private Key from keychain access in PKCS 12 format We converted both the private key and the signed certificate to PEM format We created a merchant id We used the converted keys to send requests to the API We received { "statusMessage": "Payment Services Exception Unauthorized", "statusCode": "401" } we also tried curl with the original p12 file and also had no luck. What could be the issue ?

We have an Apple Pay account and have successfully created and verified the payment processing certificate in our Apple Developer account. When initiating an Apple Pay payment, the Apple session is created successfully with the correct data return from api , but it is not accepted with the error: “Payment not completed.” The issue occurs even though the merchant validation step works without errors. Our websites where this is happening are: https://magicdeliver.com/ https://www.pulsarmodular.com/ Could you please help us identify the cause of the issue and guide us on resolving it?

Hi, we are trying to verify our domain and we uploaded the file to our domain {DOMAIN}/.well-known/apple-developer-merchantid-domain-association.txt and we can access it. But when we want verify the domain in your platform we can't do it and you see the message "Domain verification failed". How can we verified or if we need change something in our side to verify it? thanks!

I'm implementing Apple Pay in my Flutter web app and I'm following the guidelines for domain verification using the apple-developer-merchantid-domain-association file. When I access the file at https://mydomain.com/.well-known/apple-developer-merchantid-domain-association through my web app, the browser silently downloads the file instead of displaying its content on the webpage. My question is: Is this the expected behavior for the apple-developer-merchantid-domain-association file? Should the browser download the file silently, or is there another step required, such as displaying the content on the webpage for verification purposes? I've consulted some resources and they indicate that the file download is the correct behavior. However, I'd appreciate confirmation from the community to ensure I'm implementing the verification process correctly. Summary is how do we know if apple has verified it?