Explore best practices for creating inclusive apps for users of Apple accessibility features and users from diverse backgrounds.

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App Store Connect – “Unable to Handle This Request” Error
Hello, I'm currently unable to access App Store Connect. When I try to open https://appstoreconnect.apple.com, I receive the following error message: “appstoreconnect.apple.com is currently unable to handle this request.” I’ve tried the following steps, but the issue persists: Cleared browser cache and cookies Tried different browsers (Safari, Chrome) Attempted from multiple devices and networks Is this a known issue or is there any workaround available? Would appreciate any help or update on the current status. Thank you,
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161
Jun ’25
CallKit連携でError 4099が頻発し、NEAppPushDelegateの通知が取得できず着信画面が表示されない問題について
iOSアプリでNEAppPushSessionを使い、NEAppPushDelegateの通知を受けてCallKitの着信画面を表示する実装をしていますが、以下の問題に直面しています。 8/13 ログにて下記のエラーが頻発しました。 通知の受け取りテストを約120回してその間ずっとこのエラーが出ていました。 エラー 2025-08-14 11:27:06.793073 +0900 nesessionmanager NESMAppPushSession[SimplePushDefaultConfiguration:7B7218F3-94B5-4AE5-9B9E-94E176694D02] failed to report incoming call to CallKit, error: Error Domain=NSCocoaErrorDomain Code=4099 "The connection to service named com.apple.callkit.networkextension.messagecontrollerhost was invalidated from this process." UserInfo={NSDebugDescription=The connection to service named com.apple.callkit.networkextension.messagecontrollerhost was invalidated from this process.} このエラーログが頻発した後、callkitの通知画面が表示されなくなりました。 ですがどうやら通知の監視は開始しているようです。 15時間後の8/14 時間をあけたからか、再度通知が来るようになりました。 ですが再度通知の受け取りテストを行った時に同じエラーログが出ました。 再度通知テストを約120回程行ったら、このエラーログが頻発した後、callkitの通知画面が表示されなくなりました。 ですがどうやら今回も通知の監視は開始しているようです。 15時間後の8/15 今日は15時間かけても通知を取得できませんでした。 ですが同じく通知の監視は開始していそうです。 iPhoneの再起動、Xcodeのクリーンアップ、アンインストールして再インストールなどしても通知は来ないままでした。 また、不思議なことに通知が来ない事象が起きた端末以外でも同じように通知を取得することができません。 他の通知は受け取ることができますが独自の通知であるNEAppPushManagerだけ通知を取得することができません。 質問です。 再度通知を出すためには何をすれば良いでしょうか。 この事象は4099エラーを出しすぎたことにより発生する障害なのでしょうか。 4099エラーを出ている原因は何でしょうか。
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471
Aug ’25
Custom Keyboard Extension Not Showing in Settings for Activation
Hi everyone, I’m developing a React Native iOS app that includes a custom keyboard extension for sending stickers across apps. The project builds successfully, and the main app installs fine on my test device. However, I’m not seeing the keyboard extension appear under Settings → General → Keyboard → Keyboards → Add New Keyboard, which means I can’t activate it or grant access. At this point, I’m not even sure if the extension is actually being installed on the device along with the main app. Here’s what I’ve done so far. I created a Keyboard Extension target in Xcode, set the correct bundle identifiers and provisioning profiles, and enabled “Requests Open Access” in the extension’s Info.plist. I built and installed the app on a physical device rather than the simulator to ensure proper testing. My main questions are: how can I confirm that the extension is being installed on the device, and if it isn’t, what might prevent it from installing even though the build completes successfully? Any insights, troubleshooting steps, or guidance would be greatly appreciated.
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789
Nov ’25
How to Enable Group Navigation Behavior for Custom Views in VoiceOver?
In VoiceOver, when using Group Navigation style, the cursor first focuses on the semantic group. To navigate inside the group, a two-finger swipe (left or right) can be used. This behavior works for default containers like the Navigation Bar, Tab Bar, and Tool Bar. How can I achieve the same behavior for a custom view? I tried setting accessibilityContainerType = .semanticGroup, but it only works for Mac Catalyst. Is there an equivalent approach for iOS?
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426
Mar ’25
Using WebSocket for BCI Click Input in VisionOS - FocusState vs. System-Level Limitations
Hi everyone, My team and I are developing an accessibility-focused VisionOS app (MindTap) as part of a university project, aiming to support individuals with Locked-In Syndrome using Brain-Computer Interface (BCI) signals to trigger interactions (e.g., tapping) within the Apple Vision Pro environment. Problem 1: Simulating Eye Tracking in Simulator We are testing onHover with Send pointer to the device under I/O > Input in the simulator, and while it mostly works (a bit laggy), we found that onHover won't function on the actual Vision Pro hardware. From what I understand, we should be using FocusState for proper gaze interaction, but testing this requires the physical device. Is there any workaround or official Apple-recommended way to simulate Focus-based gaze detection without a real Vision Pro? Problem 2: WebSocket-triggered "Click" doesn't work outside the app We successfully use WebSocket to send a custom signal (a "1" from the brain signal device) to trigger an action inside our app. However, when the user opens a third-party app like Apple News, the WebSocket-triggered "click" no longer works. We suspect this is due to sandbox restrictions or lack of system-level permissions. Is it possible in anyway to: Trigger interaction events outside the app using custom input (like BCI via Websocket)? Access system-wide click/tap simulation APIs from within VisionOS apps Integrate this with accessibility services (like Voice Control or AssistiveTouch) We'd appreciate any official guidance or tips from others building similar accessibility apps with alternative input methods in VisionOS. Thanks in advance for any insight you can provide!
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157
Apr ’25
AirPlay connection to a large monitor
I created a desktop app for Mac using Xojo. The app has a controller in the main window and displays advertisements and notices on a connected external display. I'm currently connecting my iMac24 to a REGZA-55M550M via AirPlay, and displaying video from the iMac to the REGZA, but the connection occasionally drops out. Yesterday, the connection dropped about 3.5 hours after connecting. Of course, I have other apps running on the iMac, but I'm not using any operations that would put a strain on the network or memory. Does AirPlay connection to non-Apple products become unstable over long periods of time?
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658
Sep ’25
Thai input glitch after Command + Delete in macOS beta
Issue: When using the shortcut Command + Delete to clear a line of text, the next character I type in Thai unexpectedly appears as an English character, even though the input source is still set to Thai. After that, subsequent characters return to Thai as expected. Details: Affected apps: Notes, Messages, and some other native apps Not affected: Browser text fields (Safari, Chrome, etc.) Does not occur when using Option + Delete or just Delete macOS [insert beta version + build number] Mac model: [insert model] Input sources: Thai – Kedmanee, English – U.S. Steps to reproduce: Open Notes (or Messages). Switch to Thai input. Type a few Thai words. Press Command + Delete. Type again — the first character shows up in English. Expected: First character should remain in Thai, consistent with the active input source. Actual: First character shows as English, then input switches back to Thai.
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807
Aug ’25
Default Voices for AVSpeechUtterance
It appears iOS only comes with low quality voices installed. iOS requires the user to go into settings to download higher quality voices to be used with AVSpeechUtterance. There doesn't seem to be any api that can be used to make this process easier for the app user. Is there a way / api that would allow an app to download and use a higher quality voice? Will apple ever install on default higher quality voices? We really want to use the text to speech api in iOS however the very high amount of user friction to use high quality voices is stopping us. I would appreciate a response. Thanks
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744
Sep ’25
The accessibility app keeps opening by itself on my iPhone 12 Pro. Can anyone please help me?
It’s very annoying but on my iPhone 12 Pro I keep getting the accessibility app with the microphone on and it keeps opening the app by itself and it’s a blank screen and every time I close it it just reopens. I don’t know why it keeps doing this, but it drives me crazy. Does anyone know what else to do? I also have the beta iOS 26 but it’s been doing this even with the past update.
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114
Jun ’25
Need app blocking permission for Screen Time Limit app - CAN'T GET ANSWER FROM SUPPORT FOR 3 WEEKS. APP HAS 100K FOLLOWERS ON SOCIAL MEDIA ALREADY
Hey everyone! I am developing a screen time limit app to help people spend less time in distracting apps. It works this way: people choose unhealthy apps for them and opposite productivity apps. In the app you can exchange time spent on healthy habits to scroll or use other distracting apps. This idea was loved by social media, and the app already has 100k followers on social media without even being launched yet. So I am waiting just for one feature permission from Apple, and they have not given me any answer since I applied 3 weeks ago. There are a lot of similar apps on the market, and this feature exists in other screen time limit apps. Why is app blocking permission needed? Time Exchange Functionality: Users independently select which apps are productive and which are distracting for them. The system blocks the "negative" apps until the user accumulates enough time in the "positive" ones. This encourages healthy device usage. Full User Control: All apps to be blocked are manually selected by the user in the settings. The extension does not impose any restrictions without explicit permission. Transparency and Security: Blocking happens locally, with no data collected about app usage. We adhere to Apple’s privacy policy. Compliance with App Store Guidelines: We understand that app blocking is a sensitive feature, but in our case it: Is used for the benefit of the user (digital detox, productivity improvement). Does not interfere with system processes or other developers’ apps. Does not misuse access to APIs. My question to the forum is: Did you have similar problems, and how did you resolve them? Are there any ways to speed up the process or contact someone from the approval team directly? Should I give up and release it on Android? I am very disappointed and frustrated. Hope to get some useful tips. Thank you very much!
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May ’25
A Summary of the WWDC25 Group Lab - Accessibility
A Summary of the WWDC25 Group Lab - Accessibility At WWDC25 we launched a new type of Lab event for the developer community - Group Labs. A Group Lab is a panel Q&A designed for a large audience of developers. Group Labs are a unique opportunity for the community to submit questions directly to a panel of Apple engineers and designers. Here are the highlights from the WWDC25 Group Lab for Accessibility. Accessibility Nutrition Labels are a really big step forward for the experience people have on the App Store to find apps that will work for them. How should developers get started with Accessibility Nutrition Labels? A good starting point is to review the Accessibility Nutrition Label evaluation criteria on App Store Connect Help. It's a concise document, roughly 10 pages, and you can approach it section by section after the introduction. Even with prior experience using accessibility features like VoiceOver, the criteria offer valuable insights that might not be immediately apparent. For those newer to accessibility, a good entry point might be one of the visual feature labels, such as Dark Interface, which is a popular and frequently used feature. Which accessibility features can I indicate support for in Accessibility Nutrition Labels? The accessibility features covered include support for assistive technologies like VoiceOver and Voice Control, media enhancements such as captions and audio descriptions, and display accommodations. These display accommodations cover options like larger text, dark interface, differentiating without color alone, sufficient contrast, and reduced motion. With the new Accessibility Nutrition Labels, will app store reviewers validate what we select? The Accessibility Nutrition Label can be edited at any time without requiring a new app submission. However, if an app inaccurately claims feature support, App Review may contact the developer and request an update to the label or the app. Are there any updates to tools for analyzing the accessibility of our apps? Although there aren't new updates this year, continued support for Accessibility Audits is available through Xcode's built-in Accessibility Inspector. XCTest also supports accessibility audits, enabling developers to test app accessibility with every build. These audits analyze aspects like contrast, dynamic type, text clipping, element labels, and more within each view. For a deeper dive, the "Perform accessibility audits for your app" session from WWDC 2023 is a valuable resource. What are accessibility features you wish more people integrated? Accessibility features encompassing user input labels optimized for voice control, keyboard navigation and shortcuts, and dynamic type support could be more used to benefit users. What were some of the biggest accessibility challenges your team encountered while developing Liquid Glass? Apple is known for its innovation and strives to deliver a high-quality experience for everyone. Accessibility is considered a core component of visual design from the outset. For example, the Liquid Glass design inherently supports reduced transparency and increased contrast. As design continues to evolve, user feedback submitted through Feedback Assistant is invaluable. How does Liquid Glass respond to contrast? Especially for text and low contrast environments. Content legibility is a crucial aspect of the Liquid Glass design. It inherently supports accessibility features like reduced transparency and increased contrast. Your feedback during the beta period and beyond is essential to ensuring Liquid Glass provides a great experience within your apps. What are some Apple apps that stand out for their accessibility? Apps like Keynote in the iWork suite offer groundbreaking VoiceOver features to enhance creative productivity for all users. Assistive Access makes core apps such as Messages, Photos, Camera, Phone, and Music more accessible. Podcasts provides transcripts to broaden its reach, and frameworks like SwiftUI ensure that apps built with the latest UI frameworks have excellent built-in accessibility.
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899
Jul ’25
Attaching procedural audio to an ARKit SCNNode
I’m developing an ARKit application where I aim to attach procedurally generated audio to detected planes in the environment. While using a static audio file with SCNAudioSource and SCNAudioPlayer works as expected, integrating procedural audio via AVAudioSourceNode does not produce any sound, nor does it generate any error messages: Stack Overflow Post Working Implementation with Static Audio File: let audioPlayer = SCNAudioPlayer(source: audioSource) node.addAudioPlayer(audioPlayer) Attempted Implementation with Procedural Audio: // Audio generation code } let audioPlayer = SCNAudioPlayer(avAudioNode: audioNode) node.addAudioPlayer(audioPlayer) In this setup, the AVAudioSourceNode successfully generates audio when connected directly to an AVAudioEngine. However, when used with SCNAudioPlayer and attached to an SCNNode, it fails to produce sound. What doesn’t work is creating some procedural audio with an AVAudioNode, as documented here: Apple docs Additionally, I explored the WWDC18 AR game project, SwiftShot, which utilizes SCNAudioPlayer(avAudioNode:). After updating it for the latest Xcode, the graphics function correctly, but the audio does not play. I also noted that the Apple documentation mentions an audioPlayerWithAVAudioNode: method, stating: Using this initializer is typically not necessary. Instead, call the audioPlayerWithAVAudioNode: method, which returns a cached audio player object if one for the specified AVAudioNode object has already been created and is available for use. However, this method does not appear to be available in Swift. Any insights or guidance on this matter would be greatly appreciated.
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210
Apr ’25
Implementing App Clips with .NET MAUI
We have an iOS App built in .NET MAUI (Multi-platform App UI). This is a web view App. We wish to integrate APP Clips into this App. But we are unable to do it, due to less available resources online on such implementation. We do not wish to share code between .NET MAUI App and App clips. We understand it is not possible to add APP Clips without a parent swift/Xcode app. As an alternative solution we were thinking to Create a new APP in APP Store Connect using XCode/swift and integrate app clips to it. This parent app when downloaded by users will only redirect users to our MAIN .NET MAUI app to app store connect. We need to know if such apps will be approved by APPSTORE Connect? Please guide us on this. Also please do let us know if you have any other solution to integrate App clips to a .NET MAUI App
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127
Jun ’25
VoiceOver and limited vision approaches for custom stepper control
I have a product for designing particle emitters, which I suspect may be of limited interest to people with limited vision. I'd still like to ensure I'm doing a good job with VoiceOver mode. There's a related, simplified sample online, if you want to look at the code As you can see from the picture below, a large part of the interface mimics Xcode's particle editor, with many value entry controls that combine up/down buttons with a tappable label. Tapping the label goes into edit mode. Apart from changing how labels are stepped through in voiceover in my app, how should I handle these stepper buttons? Is this a good place to use a Custom Rotor?
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83
Jun ’25
Apple greets Global Accessibility Awareness Day with severe accessibility violations on macOS
I'm reposting here my FB17602742, submitted yesterday: The strong wording of this message comes from years of Apple ignoring the needs of users who can't tolerate UI animations and convulsions. At this point, it's clear that Apple is either intentionally harming users like me or simply doesn't care about meeting even the most basic accessibility standards on macOS. Yes, many UI animations and convulsions can, fortunately, be disabled - but not through straightforward UI controls. Instead, users are forced to look for obscure Terminal commands found scattered across the Internet. The "Reduce motion" checkbox in System Settings is simply a fake control that doesn't do anything - instead of actually disabling all UI animations and convulsions. What's worse, two of the most offensive UI animations cannot be disabled at all. Apple has consistently dismissed requests to let users disable the following UI animations: Scroll bar rollover highlight effect (introduced on macOS 10.7.3). Every time the cursor passes over a scroll bar, it gets highlighted. This draws the user's attention to random scroll bars for no reason - just because the cursor happened to pass over them. It results in HUNDREDS of unnecessary, annoying events of distraction daily!
 Expand/collapse animation of NSOutlineView (e.g., when opening/closing folders in the list view in the Finder, or any other app using outline views). This animation is extremely distracting, irritating, and time-wasting. Global Accessibility Awareness Day is approaching. Dear Apple, Please adhere to the most basic accessibility standards. Stop the needless suffering of countless users like me. Let us disable the two aforementioned UI convulsions. Thank you for your attention to the issue.
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160
May ’25
iOS: How to maintain good app icon contrast in grayscale mode?
I’m developing an iOS app, and I’ve noticed that when the user enables Accessibility → Display & Text Size → Color Filters → Grayscale, my app icon loses a lot of visual contrast. The original colored version looks fine, but in grayscale it appears “flat” and harder to distinguish, unlike a pure black-and-white design. What I want to achieve: Ensure the app icon remains visually clear and high-contrast even when iOS renders it in grayscale. Ideally, provide an alternate “high-contrast” app icon version when grayscale mode is enabled. What I’ve tried: Increased color contrast in the original icon design. Added outlines and stronger shapes. Tested with grayscale filters in design tools. Researched Asset Catalog and alternate icons, but found no documented API to detect or respond to grayscale mode. Questions: Is there any API in iOS that allows detecting when the system is in grayscale mode so that I can programmatically switch to an alternate app icon? If not, are there Apple-recommended best practices for designing app icons that still look clear in grayscale? Are there any accessibility guidelines specifically addressing icon design for grayscale or color-blind modes? Additional info: iOS version tested: iOS 17.5 Development in Swift + SwiftUI, using Asset Catalog for icons. I am aware that iOS supports alternate icons via setAlternateIconName, but I haven’t found a trigger for grayscale mode.
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450
Aug ’25