Explore best practices for creating inclusive apps for users of Apple accessibility features and users from diverse backgrounds.

All subtopics
Posts under Accessibility & Inclusion topic

Post

Replies

Boosts

Views

Activity

Ipad 7th generation
I updated with 18.3 beta, but lost video and audio option with that update, I tried to restore with itune in windows 11, got struck between. Forcefully turned off ipad, after two tries got off.... Off like blinked out screen... Not tried all tricks to on, can't on....please tell a solution. Used all your advices in internet. It was 90% charged, working superbly. So far no risk... Please help me. No charging icon, no sign of life. How can On?
1
0
530
Feb ’25
AssistiveTouch pointer cannot move past center of screen in landscape orientation on iPhone
Hello everyone, I’d like to report an issue I’ve encountered when using a Bluetooth mouse together with AssistiveTouch on iPhone running iOS 16.5. This has also been reported via Feedback Assistant with Feedback ID: FB17806167 Description: When using a Bluetooth mouse together with AssistiveTouch on iPhone (iOS), the pointer behaves incorrectly in landscape orientation. Specifically: The pointer cannot move past the center of the screen Horizontal and vertical (X/Y) movements appear to be swapped or misaligned Natural movement of the pointer is not possible It seems as if the internal coordinate mapping remains locked in portrait orientation, even when the device is physically rotated to landscape. This issue occurs system-wide, regardless of the current app. It is observable in Settings, on the Home screen, and in third-party apps. Steps to Reproduce: Enable AssistiveTouch Connect a Bluetooth mouse to the iPhone Rotate the device to landscape orientation Try moving the mouse pointer across the screen → Notice that: Pointer cannot move past the center Horizontal/vertical input is interpreted incorrectly (as if still in portrait) Expected Behavior: The mouse pointer should move across the entire screen correctly, regardless of device orientation. Actual Behavior: In landscape orientation, the pointer is either restricted to part of the screen or misaligned. It behaves as if the device is still in portrait. Horizontal mouse movement causes vertical pointer movement, and vice versa User experience feels broken and unintuitive Feature Suggestion: Please improve the synchronization between physical device orientation and AssistiveTouch pointer mapping on iOS. I also suggest exposing AssistiveTouch orientation control via a public API, so developers can help maintain consistent pointer behavior. Thanks in advance for any insights or suggestions. Best regards, Jannis
2
0
318
Jun ’25
Too small font in Notes app
Dear developer team, After updating to iOS 18.3.1 I noticed the font in the Notes app became too small to read comfortably, and I have already got poor eyesight. There is no way to increase the font size. When I select my preferred text size through Accessibility settings, it only changes the size of headings in the Notes app but the text remains too small in the note itself. I’m using the IPhone 13. I googled the issue and seems like other users across the Internet are also unhappy about the lack of ability to change the text size in Notes to suit their comfortable levels. I hope that this issue will be addressed by developers in the next version of the iOS because the reading size in the standard app can affect health for the tired and diminished eyesight. Kind regards, Maria
2
0
532
Feb ’25
System clock ancs notification is not sent on iPhone >= 14
I'm working on a ble connected device that use ancs and system clock to receive alarm notification events for earing impaired people. It used to work until iPhone 13 with latest iOS 18.x. Starting with iPhone 14 onward (iOS 18.x), system clock alarm notification is not sent anymore. Is There any reason for this to happening?. Is anyone aware of this behaviour? Any suggestion would be really appreciated. Cheers
2
0
185
Jun ’25
Accessibility full keyboard access issue.
In our application we are using UIAlertViewController. When accessibility full keyboard access is enabled, and we are trying to dismiss that AlertViewController with Esc key from external keyboard that is not working. We are presenting AlertViewController as a popover. We need dismiss the AlertViewController with Esc key press from external keyboard.
2
0
566
Mar ’25
AVSpeechSynthesisProviderVoice audioFileSettings field
Hello, the AVSpeechSynthesisVoice has a audioFileSettings attributes let utterance = AVSpeechUtterance(string: text) utterance.voice = AVSpeechSynthesisVoice(identifier: voiceSelected!) print("- voice \(utterance.voice!.audioFileSettings)") ["AVLinearPCMIsBigEndianKey": 0, "AVLinearPCMIsFloatKey": 1, "AVLinearPCMIsNonInterleaved": 1, "AVNumberOfChannelsKey": 1, "AVSampleRateKey": 22050, "AVFormatIDKey": 1819304813, "AVLinearPCMBitDepthKey": 32] This is declared in AVSpeechSynthesisVoice { ... @available(iOS 13.0, *) open var **audioFileSettings:** [String : Any] { get } @available(iOS 17.0, *) open var voiceTraits: AVSpeechSynthesisVoice.Traits { get } } How can we specify the audioFileSettings attributes in a AVSpeechSynthesisProviderVoice ? Cause in AVSpeechSynthesisProviderVoice there is no such field AVSpeechSynthesisProviderVoice { open var name: String { get } open var identifier: String { get } open var primaryLanguages: [String] { get } open var supportedLanguages: [String] { get } open var voiceSize: Int64 open var version: String open var gender: AVSpeechSynthesisVoiceGender open var age: Int } Regards
2
0
142
Mar ’25
Solo Developer User Feedback Avenues
I have a couple follow up questions after the "Accessibility technologies group lab". I know it was briefly mentioned that user feedback is an excellent way to grow inclusivity in the design an app and utilizing these forums were one for example. Is inviting folks here on the forum via test flight a reasonable approach to this for a solo developer? Are there other strategies, avenues, or examples to promote user feedback?
2
0
104
Jun ’25
Safari to app relationship
if you are on the tik tok website on safari, you are able to view a video that originally brought you to the website the from the search log, but if you want to click on another video listed on the website, it claims you need to use the app to go farther, and upon proceeding it just brings you to the App Store regardless if you have the app already or not , and you are unable to view the video displayed on the website without searching for it separately on the app.
2
0
428
Feb ’25
Guided Access Mode From Background
My team is designing an app for retail associates that need to share managed iPads. We keep the app in Guided Access mode on our login app until an auth token is obtained. Then the iPad is opened for general use. Upon signout we need to re-enter guided access mode and we can do this via manual signout easily. But with idle signout, ie after 60 minutes of inactivity, we need to be able to make a call from the background (in a locked state even) and sign out the user, clear the pin code and enter single app mode before restarting. So that hopefully once the device restarts, we have the app in a locked state again until the next user provides credentials that can obtain a new auth token. We are struggling to see if this is even possible. Our bosses will be displeased if we tell them it isn't. So anybody with any tips would be very appreciated.
2
0
277
Mar ’25
IOS18 Crash
At present, in iOS, if using the in-house app, there may be crashes in the new iOS 18.3 and later versions, but it works normally on other phones and the certificate is not problematic. A total of 3 machines were found, and there was no pattern between the machines and the system, with different models and versions. We tested it on a machine that crashes, but the app downloaded from the store doesn't. If the same app is packaged and installed directly in the development tool, it will crash. Is this related to compatibility with the new version of IOS? Is there a solution? Do others also have relevant situations?
2
0
127
Jun ’25
Having trouble with Accessibility API of the ApplicationServices framework
After replacing Big Sur OSX 11.0 with the latest 11.5, my app's AXObserverAddNotification methods fails. Here is sample code I tested from StackOverflow: https://stackoverflow.com/questions/853833/how-can-my-app-detect-a-change-to-another-apps-window AXUIElementRef app = AXUIElementCreateApplication(82695); // the pid for front-running Xcode 12.5.1 CFTypeRef frontWindow = NULL; AXError err = AXUIElementCopyAttributeValue( app, kAXFocusedWindowAttribute, &frontWindow );     if ( err != kAXErrorSuccess ){         NSLog(@"failed with error: %i",err);     } NSLog(@"app: %@  frontWindow: %@",app,frontWindow); 'frontWindow' reference is never created and I get the error number -25204. It seems like the latest Big Sur 11.5 has revised the Accessibility API or perhaps there is some permission switch I am unaware of that would make things work. What am I doing wrong?
2
0
811
Jun ’25
To say I'm extremely hurt is an understatement! 😔
Voice Control Disabling System Services After Reboot I recently learned from Apple Accessibility Support that the issue I’m experiencing with Voice Control is now affecting multiple users. When I first reported the problem, I appeared to be the first case—what you might call “patient zero.” I have provided extensive feedback and system logs, but now that the issue is more widespread, I have been told that I will not be informed of the cause or notified directly when a fix is found. Instead, updates will be released as solutions are identified, and support staff will not necessarily know the details of the underlying problem. To summarize my experience: after enabling Voice Control and rebooting my MacBook Pro (14.2-inch, M4 chip), critical Apple system services—including FaceTime, Apple Music, and News—stop functioning. Dictation remains available, but it is not as accurate or effective for my needs as Voice Control. I rely on these accessibility features daily due to my disability and cerebral palsy, and this issue has persisted for over five months. I have always valued contributing to the developer program and supporting Apple’s efforts to improve accessibility. However, I find it discouraging that there is no clear communication about the status of this issue or its resolution. My theory is that there may be a hardware interaction—perhaps between the neural engine and the new Wi-Fi chip—rather than a purely software problem. I understand that some information may not be immediately available, but I believe that users who rely on accessibility features should be kept informed about major issues and their progress toward resolution. I appreciate the dedication of the accessibility and development teams, and I want to continue supporting Apple’s mission of inclusion. Thank you for your attention to this matter. Sincerely, Donald Spencer Kirby Dayton, Ohio
2
0
185
Jun ’25
VoiceOver Text Recognition Announcing Hidden Labels
I have a UIImageView as the background of a custom UIView subclass. The image itself does not contain any text. On top of this image view, I have added two UILabels. To improve accessibility, I converted the entire view into a single accessibility element and set a proper accessibilityLabel. Additionally, I disabled accessibility for the UIImageView and the labels by setting isAccessibilityElement = false. However, when VoiceOver's Accessibility Recognition's Text Recognition feature is enabled, VoiceOver still detects and announces the text inside the UILabels at the end after reading my custom accessibility properties. This text should not be announced. It seems that VoiceOver treats the UILabel content as part of the UIImageView. Additionally, when using the Explore Image rotor action, the entire subview is recognized as a single image. Is this the expected behavior? If so, is there a way to disable VoiceOver’s text recognition for this view while keeping custom accessibility intact? class BackgroundLabelView: UIView { private let backgroundImageView = UIImageView() private let backgroundImageView2 = UIImageView() private let titleLabel = UILabel() private let subtitleLabel = UILabel() override init(frame: CGRect) { super.init(frame: frame) setupView() } required init?(coder: NSCoder) { super.init(coder: coder) setupView() configureAceesibility() } private func configureAceesibility() { backgroundImageView.isAccessibilityElement = false backgroundImageView2.isAccessibilityElement = false titleLabel.isAccessibilityElement = false subtitleLabel.isAccessibilityElement = false isAccessibilityElement = true accessibilityTraits = .button } func configure(backgroundImage: UIImage?, title: String, subtitle: String) { backgroundImageView.image = backgroundImage titleLabel.text = title subtitleLabel.text = subtitle accessibilityLabel = "Holiday Offer ," + title + "," + subtitle } private func setupView() { backgroundImageView2.contentMode = .scaleAspectFill backgroundImageView2.clipsToBounds = true backgroundImageView2.translatesAutoresizingMaskIntoConstraints = false backgroundImageView2.image = UIImage(resource: .bannerfestival) addSubview(backgroundImageView2) backgroundImageView.contentMode = .scaleAspectFit backgroundImageView.clipsToBounds = true backgroundImageView.translatesAutoresizingMaskIntoConstraints = false addSubview(backgroundImageView) titleLabel.font = UIFont.systemFont(ofSize: 18, weight: .bold) titleLabel.textColor = .white titleLabel.translatesAutoresizingMaskIntoConstraints = false titleLabel.numberOfLines = 0 addSubview(titleLabel) subtitleLabel.font = UIFont.systemFont(ofSize: 14, weight: .regular) subtitleLabel.textColor = .white.withAlphaComponent(0.8) subtitleLabel.translatesAutoresizingMaskIntoConstraints = false subtitleLabel.numberOfLines = 0 addSubview(subtitleLabel) NSLayoutConstraint.activate([ backgroundImageView2.leadingAnchor.constraint(equalTo: leadingAnchor), backgroundImageView2.trailingAnchor.constraint(equalTo: trailingAnchor), backgroundImageView2.heightAnchor.constraint(equalToConstant: 200), backgroundImageView.centerYAnchor.constraint(equalTo: centerYAnchor), backgroundImageView.topAnchor.constraint(equalTo: topAnchor), backgroundImageView.leadingAnchor.constraint(greaterThanOrEqualTo: leadingAnchor), backgroundImageView.trailingAnchor.constraint(equalTo: trailingAnchor), backgroundImageView.bottomAnchor.constraint(equalTo: bottomAnchor), titleLabel.leadingAnchor.constraint(equalTo: leadingAnchor, constant: 16), titleLabel.trailingAnchor.constraint(lessThanOrEqualTo: centerXAnchor), titleLabel.bottomAnchor.constraint(equalTo: centerYAnchor, constant: -4), subtitleLabel.leadingAnchor.constraint(equalTo: leadingAnchor, constant: 16), subtitleLabel.trailingAnchor.constraint(lessThanOrEqualTo: centerXAnchor), subtitleLabel.topAnchor.constraint(equalTo: centerYAnchor, constant: 4) ]) } override func layoutSubviews() { super.layoutSubviews() backgroundImageView.layer.cornerRadius = layer.cornerRadius } }
2
0
142
Apr ’25
SwiftUI List Accessibility VoiceOver
I have been working on a feature, where I have a List in SwiftUI with previous and next data loading, user can scroll up and down to load previous/next page data. Recently, I faced one accessibility issue while testing voice-over, when user lands on the listing screen and swipe across the screen from navigation and when focus comes on list it should highlight the first item visible. But when user swipes back: Should it load the previous data and announce the previous item or it should go back to the navigation items? If it loads the previous item, what if the user wants to go to the navigation to switch to other actions and vice-versa? Did anyone come across this kind of issue? What can be the standard expected behavior in this case if list has both previous and next page scroll? I different tried gestures https://support.apple.com/en-in/guide/iphone/iph3e2e2281/ios, but it isn't working
2
0
127
Apr ’25