Explore best practices for creating inclusive apps for users of Apple accessibility features and users from diverse backgrounds.

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CallKit連携でError 4099が頻発し、NEAppPushDelegateの通知が取得できず着信画面が表示されない問題について
iOSアプリでNEAppPushSessionを使い、NEAppPushDelegateの通知を受けてCallKitの着信画面を表示する実装をしていますが、以下の問題に直面しています。 8/13 ログにて下記のエラーが頻発しました。 通知の受け取りテストを約120回してその間ずっとこのエラーが出ていました。 エラー 2025-08-14 11:27:06.793073 +0900 nesessionmanager NESMAppPushSession[SimplePushDefaultConfiguration:7B7218F3-94B5-4AE5-9B9E-94E176694D02] failed to report incoming call to CallKit, error: Error Domain=NSCocoaErrorDomain Code=4099 "The connection to service named com.apple.callkit.networkextension.messagecontrollerhost was invalidated from this process." UserInfo={NSDebugDescription=The connection to service named com.apple.callkit.networkextension.messagecontrollerhost was invalidated from this process.} このエラーログが頻発した後、callkitの通知画面が表示されなくなりました。 ですがどうやら通知の監視は開始しているようです。 15時間後の8/14 時間をあけたからか、再度通知が来るようになりました。 ですが再度通知の受け取りテストを行った時に同じエラーログが出ました。 再度通知テストを約120回程行ったら、このエラーログが頻発した後、callkitの通知画面が表示されなくなりました。 ですがどうやら今回も通知の監視は開始しているようです。 15時間後の8/15 今日は15時間かけても通知を取得できませんでした。 ですが同じく通知の監視は開始していそうです。 iPhoneの再起動、Xcodeのクリーンアップ、アンインストールして再インストールなどしても通知は来ないままでした。 また、不思議なことに通知が来ない事象が起きた端末以外でも同じように通知を取得することができません。 他の通知は受け取ることができますが独自の通知であるNEAppPushManagerだけ通知を取得することができません。 質問です。 再度通知を出すためには何をすれば良いでしょうか。 この事象は4099エラーを出しすぎたことにより発生する障害なのでしょうか。 4099エラーを出ている原因は何でしょうか。
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471
Aug ’25
CFPrefsPlistSource Read Error with App Group Preferences
I am encountering the following issue while working with app group preferences in my Safari web extension: Couldn't read values in CFPrefsPlistSource<0x3034e7f80> (Domain: [MyAppGroup], User: kCFPreferencesAnyUser, ByHost: Yes, Container: (null), Contents Need Refresh: Yes): Using kCFPreferencesAnyUser with a container is only allowed for System Containers, detaching from cfprefsd. I am trying to read/write shared preferences using UserDefaults with an App Group but keep running into this error. Any guidance on how to resolve this would be greatly appreciated! Has anyone encountered this before? How can I properly configure my app group preferences to avoid this issue?
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725
Feb ’25
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I have a Twitter account that I registered with Apple id and I still don't know the PIN and I'm having a problem with it knowing the PIN I need help privaterelay.appleid.com
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267
Feb ’25
AXChildren does not get all children
I'd like to add borders to all buttons in the iOS simulator from my Mac app. First I get the simulator window. Then I access the children of all AXGroup and if it's a button or a static text, I add a border. But for some buttons this does not work. In the example image the NavigationBarButtons are not found. I guess the problem is, that for some AXGroup the children array access with AXChildren is empty. Here is some relevant code: - (NSArray<DDHOverlayElement *> *)overlayChildrenOfUIElement:(AXUIElementRef)element index:(NSInteger)index { NSMutableArray<DDHOverlayElement *> *tempOverlayElements = [[NSMutableArray alloc] init]; NSLog(@">>> -----------------------------------------------------"); NSString *role = [UIElementUtilities roleOfUIElement:element]; NSRect frame = [UIElementUtilities frameOfUIElement:element]; NSLog(@"%@, role: %@, %@", element, role, [NSValue valueWithRect:frame]); NSArray *lineage = [UIElementUtilities lineageOfUIElement:element]; NSLog(@"lineage: %@", lineage); NSArray<NSValue *> *children = [UIElementUtilities childrenOfUIElement:element]; if (children.count < 1) { NSLog(@"NO CHILDREN"); } for (NSInteger i = 0; i < [children count]; i++) { NSValue *child = children[i]; AXUIElementRef uiElement = (__bridge AXUIElementRef)child; NSString *role = [UIElementUtilities roleOfUIElement:uiElement]; NSRect frame = [UIElementUtilities frameOfUIElement:uiElement]; NSLog(@"----%@, role: %@, %@", child, role, [NSValue valueWithRect:frame]); } NSLog(@"<<< -----------------------------------------------------"); for (NSInteger i = 0; i < [children count]; i++) { NSValue *child = children[i]; AXUIElementRef uiElement = (__bridge AXUIElementRef)child; NSString *role = [UIElementUtilities roleOfUIElement:uiElement]; NSRect frame = [UIElementUtilities frameOfUIElement:uiElement]; NSLog(@"%@, role: %@, %@", child, role, [NSValue valueWithRect:frame]); if ([role isEqualToString:@"AXButton"] || [role isEqualToString:@"AXTextField"] || [role isEqualToString:@"AXStaticText"]) { NSString *tag = [NSString stringWithFormat:@"%ld%ld", (long)index, (long)i]; NSLog(@"tag: %@", tag); DDHOverlayElement *overlayElement = [[DDHOverlayElement alloc] initWithUIElementValue:child tag:tag]; [tempOverlayElements addObject:overlayElement]; } else if ([role isEqualToString:@"AXGroup"] || [role isEqualToString:@"AXToolbar"]) { [tempOverlayElements addObjectsFromArray:[self overlayChildrenOfUIElement:uiElement index:++index]]; } else if ([role isEqualToString:@"AXWindow"]) { [self.overlayWindowController setFrame:[UIElementUtilities frameOfUIElement:uiElement]]; [tempOverlayElements addObjectsFromArray:[self overlayChildrenOfUIElement:uiElement index:index]]; } } return [tempOverlayElements copy]; } For some AXGroup the children are found. For some they are empty. I cannot figure out why. Does anyone have an idea what I'm doing wrong?
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154
May ’25
Keyboard navigation not working in native iOS Wallet interface
Hi guys, I'm facing an issue with the native interface to add a card into the wallet - does someone have some ideas on how to fix/work around that? STEPS TO REPRODUCE: Disable VoiceOver (Settings → Accessibility → VoiceOver → Off). Connect and confirm that you can navigate other iOS interfaces using an external keyboard. In any app, present a PKAddPassesViewController with a valid .pkpass file. When the Wallet “Add Pass” sheet appears, attempt to navigate using only the external keyboard (Tab/Arrow/Enter). Observe that focus does not move to the Cancel or Add buttons, and no elements receive keyboard focus. EXPECTED RESULT: All interactive elements in PKAddPassesViewController (e.g., Cancel and Add) should be fully keyboard accessible without requiring VoiceOver. Users should be able to navigate, select, and complete actions using only a hardware keyboard. ACTUAL RESULT: Keyboard navigation is not possible. No elements receive focus. Users cannot activate Cancel or Add buttons using keyboard input. The only way to interact is by touch or enabling VoiceOver, which does not satisfy keyboard accessibility requirements. IMPACT: Violates WCAG 2.1 Success Criterion 2.1.1 (Keyboard Accessible). Prevents keyboard-only users (including users with motor disabilities) from adding passes to Wallet. Affects users of external keyboards who rely on tab/arrow navigation. Creates an inconsistent accessibility experience compared to other iOS system modals.
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1.4k
Aug ’25
Apple greets Global Accessibility Awareness Day with severe accessibility violations on macOS
I'm reposting here my FB17602742, submitted yesterday: The strong wording of this message comes from years of Apple ignoring the needs of users who can't tolerate UI animations and convulsions. At this point, it's clear that Apple is either intentionally harming users like me or simply doesn't care about meeting even the most basic accessibility standards on macOS. Yes, many UI animations and convulsions can, fortunately, be disabled - but not through straightforward UI controls. Instead, users are forced to look for obscure Terminal commands found scattered across the Internet. The "Reduce motion" checkbox in System Settings is simply a fake control that doesn't do anything - instead of actually disabling all UI animations and convulsions. What's worse, two of the most offensive UI animations cannot be disabled at all. Apple has consistently dismissed requests to let users disable the following UI animations: Scroll bar rollover highlight effect (introduced on macOS 10.7.3). Every time the cursor passes over a scroll bar, it gets highlighted. This draws the user's attention to random scroll bars for no reason - just because the cursor happened to pass over them. It results in HUNDREDS of unnecessary, annoying events of distraction daily!
 Expand/collapse animation of NSOutlineView (e.g., when opening/closing folders in the list view in the Finder, or any other app using outline views). This animation is extremely distracting, irritating, and time-wasting. Global Accessibility Awareness Day is approaching. Dear Apple, Please adhere to the most basic accessibility standards. Stop the needless suffering of countless users like me. Let us disable the two aforementioned UI convulsions. Thank you for your attention to the issue.
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160
May ’25
Voice Over Sound
Hello, When I listen to title in my app with VoiceOver, it makes a strange sound. This characters make with Korean+number+Alphabet. Is this combination makes some strange sound with voice over? I would like to ask if Apple can fix this issue. Thank you.
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Mar ’25
Default Voices for AVSpeechUtterance
It appears iOS only comes with low quality voices installed. iOS requires the user to go into settings to download higher quality voices to be used with AVSpeechUtterance. There doesn't seem to be any api that can be used to make this process easier for the app user. Is there a way / api that would allow an app to download and use a higher quality voice? Will apple ever install on default higher quality voices? We really want to use the text to speech api in iOS however the very high amount of user friction to use high quality voices is stopping us. I would appreciate a response. Thanks
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744
Sep ’25
Accessibility Voiceover is not treating navigation bar left button as first focused element
Accessibility Voiceover is not treating navigation bar left button as first focused element. If we navigate from A->B then the focus is going to first element inside the B view not to the back button or B view's navigation title. If we post accessibility notification, in onAppear of B, focus is not shifting. but it will read back button first, and then read the B view's content item. it does't focus to back button in swiftUI. how should I do? if I want to focus on the navigation item back button or navigation title. my understanding is the system prioritizes the first focusable element in the view hierarchy. but The navigation bar (including the close button and title) is managed separately by the system. It is not part of the main view hierarchy, so it does not automatically receive focus unless explicitly set. if my thoughts are right, it seems a little strange. Why did you design it this way? Can you tell me your thinking? Thanks
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403
Sep ’25
VoiceOver is not respecting lang in HTML option
I have an HTML select that has Spanish text in the options. When VoiceOver reads the selected option (unopened), it switches to Spanish as expected. However, when you open the select box and browse through the options, it uses the English voice to read the Spanish text. I have tried adding lang on to the select tag and the option tag but neither helps https://codepen.io/grahamfowles/pen/VYYRxMK
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139
May ’25
FamilyControls API access
I’m requesting access to the Family Controls API for an iOS app currently in development. I’ve submitted the request through the official form here: https://developer.apple.com/contact/request/family-controls-distribution However, after submitting, I receive no confirmation email or support ticket ID. The page only shows a “Thank you for requesting the API” message, and I’m left without a way to track or confirm the request. This entitlement is essential for my app’s functionality, and I need to move forward with development and testing. Can someone from the Apple team please confirm receipt of the request and provide guidance on the next steps or estimated timelines?
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364
May ’25
iPhone screen layers
I need to understand the different layers that are there in the iPhone X and later OLED screens as I am designing a hardware attachment. They seem to be projecting letters and images from a different layer than the subpixel layer. Is this proprietary information, or is there a resource that explores them?
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112
Apr ’25
Seeking API Support for Marking Substrings as Headings in NSTextView for VoiceOver
I'm developing a document editor for macOS using AppKit, which supports structured content such as titles and multiple heading levels—similar to what you see in the Pages app. I'm looking for a way to programmatically mark a specific substring within an NSTextView as a heading, so that VoiceOver can recognize it and announce it appropriately (e.g., by saying “heading” before reading the text). This would be similar in spirit to how NSAccessibilityLinkTextAttribute works for links. Is there an existing accessibility text attribute or recommended approach to achieve this behavior for headings? If not, I’d appreciate any guidance or suggestions on how best to implement this in a VoiceOver-friendly way. Thank you in advance for your help! Best regards,
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May ’25
Accessibility IDs showing up in Accessibility Inspector, but automated testing script is unable to find them
In the app I'm working on, I have a SwiftUI View embedded in a UIKit Storyboard. The SwiftUI View holds a menu with a list of payment tools, and the ForEach loop looks like this: ForEach(self.paymentToolsVM.paymentToolsItems, id: \.self) { paymentTool in Button { navigationCallback(paymentTool.segueID) } label: { PaymentToolsRow(paymentToolName: paymentTool.title, imageName: paymentTool.imageName) .accessibilityElement() .accessibilityIdentifier("Billing_\(paymentTool.title.replacingOccurrences(of: " ", with: ""))") } if paymentTool != self.paymentToolsVM.paymentToolsItems.last { Divider() } } So you can see the accessibility ID is there, and it shows up properly when I open up Accessibility Inspector with the simulator, but the testing script isn't picking up on it, and it doesn't show up when the view is inspected in Appium. I have other SwiftUI views embedded in the UIKit view, and the script picks up the buttons on those, so I'm not sure what's different about this one. If it helps, the script is written in Java with the BDD framework. I can try to get the relevant part of the script if anyone thinks that would be helpful. Otherwise, is there anything else I can try?
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166
May ’25
VoiceOver for Accessibility Labels with Localization
Hello! I'm adding VoiceOver support for my app, but I'm having an issue where my accessibility value is not being spoken. I have made a helper class that creates an NSString from a double and converts it to the user's region currency. CurrencyFormatter.m + (NSString *) localizedCurrencyStringFromDouble: (double) value { NSNumberFormatter *formatter = [[NSNumberFormatter alloc] init]; formatter.numberStyle = NSNumberFormatterCurrencyStyle; formatter.locale = [NSLocale currentLocale]; NSString *currencyString = [formatter stringFromNumber: @(value)]; [formatter release]; return currencyString; } View Contoller self.checkTotalLabel.accessibilityLabel = NSLocalizedString(@"Total Amount", @"Accessibility Label for Total"); self.checkTotalLabel.accessibilityValue = [CurrencyFormatter localizedCurrencyStringFromDouble: total]; I'm confused on whether the value should go into the accessibility label or not. When the currency is just USD and the language is English, it's a simple fix. But when the currency needs to be converted, I'm not sure where to go from here. If anyone has any guidance, it would help me a lot! Thank you!
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759
Jul ’25
Frames rotated and shifted in landscape for iOS simulator
When I try to get the frames of a AXUIElementRef using AXUIElementCopyAttributeValue(element, (CFStringRef)attribute, &result) the frames are shifted and rotated on the iOS simulator. I get the same frames when using the Accessibility Inspector when the Max is selected as the host. When I switch the host to the iOS simulator the frames are correct. How is the Accessibility Inspector getting the correct frames? And how can I do the same in my app?
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133
Jun ’25
How to use core spotlight ?
Watched videos, blog post and downloaded their projects and there the core spot lights works accordingly. I copied code to an empty project and did the same as what they did but still is not working os: macOS and iOS on coredataobject I settled up a attribute to index for spotlight and in object it self I putted the attribute name in display name for spotlight. static let shared = PersistenceController() var spotlightDelegate: NSCoreDataCoreSpotlightDelegate? @MainActor static let preview: PersistenceController = { let result = PersistenceController(inMemory: true) let viewContext = result.container.viewContext for _ in 0..<10 { let newItem = Item(context: viewContext) newItem.timestamp = Date() } do { try viewContext.save() } catch { let nsError = error as NSError fatalError("Unresolved error \(nsError), \(nsError.userInfo)") } return result }() let container: NSPersistentContainer init(inMemory: Bool = false) { container = NSPersistentContainer(name: "SpotLightSearchTest") if inMemory { container.persistentStoreDescriptions.first!.url = URL(fileURLWithPath: "/dev/null") } container.loadPersistentStores(completionHandler: { [weak self] (storeDescription, error) in if let error = error as NSError? { fatalError("Unresolved error \(error), \(error.userInfo)") } if let description = self?.container.persistentStoreDescriptions.first { description.setOption(true as NSNumber, forKey: NSPersistentHistoryTrackingKey) description.type = NSSQLiteStoreType if let coordinator = self?.container.persistentStoreCoordinator { self?.spotlightDelegate = NSCoreDataCoreSpotlightDelegate( forStoreWith: description, coordinator: coordinator ) self?.spotlightDelegate?.startSpotlightIndexing() } } }) container.viewContext.automaticallyMergesChangesFromParent = true } } in my @main view struct SpotLightSearchTestApp: App { let persistenceController = PersistenceController.shared var body: some Scene { WindowGroup { ContentView() .environment(\.managedObjectContext, persistenceController.container.viewContext) .onContinueUserActivity(CSSearchableItemActionType) {_ in print("") } } } } onContinueUserActivity(CSSearchableItemActionType) {_ in print("") } never gets triggered. Sow What am I missing that they dont explain in the blog post or videos ?
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266
Mar ’25