Explore best practices for creating inclusive apps for users of Apple accessibility features and users from diverse backgrounds.

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18.3 Update
I did the 18.3 update over the weekend and every contact and their information (family names, addresses, photos etc) that was added to my phone over the last year is completely gone. I’ve spent hours on the phone with Apple and their “top” senior account employees with no resolution. I am told my case has been escalated to engineering and they will get back to me in one week. I have zero confidence my issue will be resolved. I’ve gone over and over every action done over the weekend and the only thing I did was erase some emails and do the update. There has to be a way they can see every action made on my phone to find the issue.
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569
Jan ’25
Getting precise text position with Swift for MacOS
Hey there! Hope you are starting the year with great joy. My situation I'm building a new product that is based on detecting certain text on screen in realtime. The product is only targeted for Mac and it's built with Swift My problem I need to get the exact position of a text element with the Apple Accessibility API but I can't figurate it out. I managed to get the AXUIElement where the text is placed but it's position is too broad and off target. My discoveries so far I've tried OCR but is too slow for what I'm building, so the only possible way I can think of is with the Accessibility API. Thank you in advanced.
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547
Jan ’25
.sheet and focus elements inside
Hi. I wanted to open a .sheet with .presentationDetents([.height(320)]) and having a couple of pickers and buttons inside. The problem is that I can't tab with keyboard between the elements inside if I use .presentationDetents([.height(320)]) on the root VStack inside of the .sheet. It works perfectly if I remove it but then the sheet becomes fullscreen which I don't want. Is this a bug or am I using it incorrectly?
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340
Oct ’25
Keyboard navigation not working in native iOS Wallet interface
Hi guys, I'm facing an issue with the native interface to add a card into the wallet - does someone have some ideas on how to fix/work around that? STEPS TO REPRODUCE: Disable VoiceOver (Settings → Accessibility → VoiceOver → Off). Connect and confirm that you can navigate other iOS interfaces using an external keyboard. In any app, present a PKAddPassesViewController with a valid .pkpass file. When the Wallet “Add Pass” sheet appears, attempt to navigate using only the external keyboard (Tab/Arrow/Enter). Observe that focus does not move to the Cancel or Add buttons, and no elements receive keyboard focus. EXPECTED RESULT: All interactive elements in PKAddPassesViewController (e.g., Cancel and Add) should be fully keyboard accessible without requiring VoiceOver. Users should be able to navigate, select, and complete actions using only a hardware keyboard. ACTUAL RESULT: Keyboard navigation is not possible. No elements receive focus. Users cannot activate Cancel or Add buttons using keyboard input. The only way to interact is by touch or enabling VoiceOver, which does not satisfy keyboard accessibility requirements. IMPACT: Violates WCAG 2.1 Success Criterion 2.1.1 (Keyboard Accessible). Prevents keyboard-only users (including users with motor disabilities) from adding passes to Wallet. Affects users of external keyboards who rely on tab/arrow navigation. Creates an inconsistent accessibility experience compared to other iOS system modals.
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1.4k
Aug ’25
AssistiveTouch pointer cannot move past center of screen in landscape orientation on iPhone
Hello everyone, I’d like to report an issue I’ve encountered when using a Bluetooth mouse together with AssistiveTouch on iPhone running iOS 16.5. This has also been reported via Feedback Assistant with Feedback ID: FB17806167 Description: When using a Bluetooth mouse together with AssistiveTouch on iPhone (iOS), the pointer behaves incorrectly in landscape orientation. Specifically: The pointer cannot move past the center of the screen Horizontal and vertical (X/Y) movements appear to be swapped or misaligned Natural movement of the pointer is not possible It seems as if the internal coordinate mapping remains locked in portrait orientation, even when the device is physically rotated to landscape. This issue occurs system-wide, regardless of the current app. It is observable in Settings, on the Home screen, and in third-party apps. Steps to Reproduce: Enable AssistiveTouch Connect a Bluetooth mouse to the iPhone Rotate the device to landscape orientation Try moving the mouse pointer across the screen → Notice that: Pointer cannot move past the center Horizontal/vertical input is interpreted incorrectly (as if still in portrait) Expected Behavior: The mouse pointer should move across the entire screen correctly, regardless of device orientation. Actual Behavior: In landscape orientation, the pointer is either restricted to part of the screen or misaligned. It behaves as if the device is still in portrait. Horizontal mouse movement causes vertical pointer movement, and vice versa User experience feels broken and unintuitive Feature Suggestion: Please improve the synchronization between physical device orientation and AssistiveTouch pointer mapping on iOS. I also suggest exposing AssistiveTouch orientation control via a public API, so developers can help maintain consistent pointer behavior. Thanks in advance for any insights or suggestions. Best regards, Jannis
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268
Jun ’25
DUNS Number
Hello, I’m in the process of enrolling my business (Carzo Rent A Car, Prishtine, Kosovo) in the Apple Developer Program, but I have been waiting for my D-U-N-S number to be issued. I submitted the request to Dun & Bradstreet on July 28, 2025 (Case #9142648) and have only received a system-generated email with a tracking ID (#9086421). There has been no further update. My questions are: Is there a way for Apple to expedite or provisionally approve my enrollment while the D-U-N-S number is pending? How long does Apple typically wait for D&B updates before the enrollment is affected? Are there any alternative steps I can take to avoid further delays? Thank you for your guidance.
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174
Jul ’25
How to capture 48MP capture with Ultra wide lens using iPhone 16 pro max
I am working on capturing 48MP images using the iPhone 16 Pro Max with the Ultra-wide camera. I’ve updated the code to capture the maximum supported dimensions with the following snippet: if #available(iOS 16.0, *) { photoOutput.maxPhotoDimensions = device.activeFormat.supportedMaxPhotoDimensions.last! photoSettings.maxPhotoDimensions = .init(width: 5712, height: 4284) } However, I’m still not getting the expected results. My goal is to capture 48MP images, and I want to confirm if the Ultra-wide camera supports this resolution or if I’m missing any other configuration. Any guidance would be appreciated!
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830
Sep ’25
Solo Developer User Feedback Avenues
I have a couple follow up questions after the "Accessibility technologies group lab". I know it was briefly mentioned that user feedback is an excellent way to grow inclusivity in the design an app and utilizing these forums were one for example. Is inviting folks here on the forum via test flight a reasonable approach to this for a solo developer? Are there other strategies, avenues, or examples to promote user feedback?
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97
Jun ’25
Safari to app relationship
if you are on the tik tok website on safari, you are able to view a video that originally brought you to the website the from the search log, but if you want to click on another video listed on the website, it claims you need to use the app to go farther, and upon proceeding it just brings you to the App Store regardless if you have the app already or not , and you are unable to view the video displayed on the website without searching for it separately on the app.
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406
Feb ’25
Best Way to Navigate to the Top Element Using VoiceOver
I’m currently focused on an element at the bottom of the screen. What is the proper way to quickly navigate to the top element? By default, there’s a four-finger single tap to move to the first element, but should I use the Rotor action instead to focus on the element I need? For example, in the Contacts app while adding a new contact, if I enter a value in a field at the bottom, there’s no quick way to directly save the contact. I have to manually navigate all the way to the top to tap the Done button, which feels a bit inconvenient. Is there a better way to handle this using VoiceOver?
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343
Mar ’25
Programmatically force VoiceOver to read parentheses for math expressions
How can I force VoiceOver to read parentheses for math expressions like this: Text("(2+3)×4") // VoiceOver: Two plus three, times four I’m looking for a way to have VoiceOver announce parentheses (e.g. “left paren”, “right paren”) without relying on NumberFormatter.Style.spellOut or .speechAlwaysIncludesPunctuation(), as both have drawbacks. Using .spellOut breaks braille output and Rotor › Characters menu by turning numbers and symbols into words. And .speechAlwaysIncludesPunctuation() makes VoiceOver overly verbose—for example, it reads “21” as “twenty hyphen one.” Is there a better way to selectively announce specific punctuation like parentheses while keeping numbers and symbols intact for braille and Rotor use?
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371
Jul ’25
Discussion on Location Services and Green light (Will someone deaf or blind ever know when their location was last on?)
Haptic or Sound queue to allow for the accessibility of the blind (sound) and deaf population (haptic) for even knowing when location services and the camera were last used? Also, the grey notification rather than the purple notification for location services should appear for the full 24 hours after an application has used the app, if the correct description is within the "copy" of Settings The green light lets them know that the application has changed to the camera and fade out orange light both could even have subtle simply click sounds, like a shutter, big haptic, softer sound, but editable in Settings, of course
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206
May ’25
Custom tab bar in SwiftUI
I made a (very simple) custom tab bar in SwiftUI. It's simply an HStack containing two buttons. These buttons control the selection of a paged TabView. This works well, but in VoiceOver they don't behave like the bottom tab bar or e.g. a segmented picker. Specifically, VoiceOver does not say something like "tab one of two" when the first button is focused. According to my research, in UIKit this can be accomplished by giving the container view the accessibility trait tabBar, hiding it as an accessibility element and give it the accessibility container type semanticGroup. In SwiftUI, there is also the trait isTabBar, but that does not seem to have any impact for VoiceOver. I don't see an equivalent of semanticGroup in SwiftUI. I tried accessibilityElement(children: .contain) but that also does not seem to have any impact. So, is there any way in SwiftUI to make a button behave like a tab-button in VoiceOver? And how is SwiftUI's isTabBar accessibility trait supposed to be used?
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324
Aug ’25
Hi,I applied for the COMMUNICATION capability failed, what should I do next?
Hi,I applied for the COMMUNICATION capability, but have a message that I already have the driving task app entitlement. After that ,I have applied one more time ,there is no reply anymore. I do not have the com.apple.developer.carplay-communication capability, that means I can not apply this capability? What should i do next to get this capatibility? Thanks
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1.1k
Jul ’25
To say I'm extremely hurt is an understatement! 😔
Voice Control Disabling System Services After Reboot I recently learned from Apple Accessibility Support that the issue I’m experiencing with Voice Control is now affecting multiple users. When I first reported the problem, I appeared to be the first case—what you might call “patient zero.” I have provided extensive feedback and system logs, but now that the issue is more widespread, I have been told that I will not be informed of the cause or notified directly when a fix is found. Instead, updates will be released as solutions are identified, and support staff will not necessarily know the details of the underlying problem. To summarize my experience: after enabling Voice Control and rebooting my MacBook Pro (14.2-inch, M4 chip), critical Apple system services—including FaceTime, Apple Music, and News—stop functioning. Dictation remains available, but it is not as accurate or effective for my needs as Voice Control. I rely on these accessibility features daily due to my disability and cerebral palsy, and this issue has persisted for over five months. I have always valued contributing to the developer program and supporting Apple’s efforts to improve accessibility. However, I find it discouraging that there is no clear communication about the status of this issue or its resolution. My theory is that there may be a hardware interaction—perhaps between the neural engine and the new Wi-Fi chip—rather than a purely software problem. I understand that some information may not be immediately available, but I believe that users who rely on accessibility features should be kept informed about major issues and their progress toward resolution. I appreciate the dedication of the accessibility and development teams, and I want to continue supporting Apple’s mission of inclusion. Thank you for your attention to this matter. Sincerely, Donald Spencer Kirby Dayton, Ohio
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173
Jun ’25
RTT call option and confirmation dialog missing when dialing emergency numbers
Hello, In our app we provide a button that initiates a phone call using tel://. For normal numbers, tapping the button presents the standard iOS confirmation sheet with Call and Cancel. If RTT is enabled on the device, the sheet instead shows three options: Call, Cancel, and RTT Call. However, when dialing a national emergency number, this confirmation dialog does not appear at all — the call is placed immediately, without giving the user the choice between voice or RTT. Is this the expected system behavior for emergency numbers on iOS? 
And if so, how does RTT get applied in the emergency-call flow — is it managed entirely by the OS rather than exposed as a user-facing option? Thanks in advance for clarifying.
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623
Sep ’25
AXChildren does not get all children
I'd like to add borders to all buttons in the iOS simulator from my Mac app. First I get the simulator window. Then I access the children of all AXGroup and if it's a button or a static text, I add a border. But for some buttons this does not work. In the example image the NavigationBarButtons are not found. I guess the problem is, that for some AXGroup the children array access with AXChildren is empty. Here is some relevant code: - (NSArray<DDHOverlayElement *> *)overlayChildrenOfUIElement:(AXUIElementRef)element index:(NSInteger)index { NSMutableArray<DDHOverlayElement *> *tempOverlayElements = [[NSMutableArray alloc] init]; NSLog(@">>> -----------------------------------------------------"); NSString *role = [UIElementUtilities roleOfUIElement:element]; NSRect frame = [UIElementUtilities frameOfUIElement:element]; NSLog(@"%@, role: %@, %@", element, role, [NSValue valueWithRect:frame]); NSArray *lineage = [UIElementUtilities lineageOfUIElement:element]; NSLog(@"lineage: %@", lineage); NSArray<NSValue *> *children = [UIElementUtilities childrenOfUIElement:element]; if (children.count < 1) { NSLog(@"NO CHILDREN"); } for (NSInteger i = 0; i < [children count]; i++) { NSValue *child = children[i]; AXUIElementRef uiElement = (__bridge AXUIElementRef)child; NSString *role = [UIElementUtilities roleOfUIElement:uiElement]; NSRect frame = [UIElementUtilities frameOfUIElement:uiElement]; NSLog(@"----%@, role: %@, %@", child, role, [NSValue valueWithRect:frame]); } NSLog(@"<<< -----------------------------------------------------"); for (NSInteger i = 0; i < [children count]; i++) { NSValue *child = children[i]; AXUIElementRef uiElement = (__bridge AXUIElementRef)child; NSString *role = [UIElementUtilities roleOfUIElement:uiElement]; NSRect frame = [UIElementUtilities frameOfUIElement:uiElement]; NSLog(@"%@, role: %@, %@", child, role, [NSValue valueWithRect:frame]); if ([role isEqualToString:@"AXButton"] || [role isEqualToString:@"AXTextField"] || [role isEqualToString:@"AXStaticText"]) { NSString *tag = [NSString stringWithFormat:@"%ld%ld", (long)index, (long)i]; NSLog(@"tag: %@", tag); DDHOverlayElement *overlayElement = [[DDHOverlayElement alloc] initWithUIElementValue:child tag:tag]; [tempOverlayElements addObject:overlayElement]; } else if ([role isEqualToString:@"AXGroup"] || [role isEqualToString:@"AXToolbar"]) { [tempOverlayElements addObjectsFromArray:[self overlayChildrenOfUIElement:uiElement index:++index]]; } else if ([role isEqualToString:@"AXWindow"]) { [self.overlayWindowController setFrame:[UIElementUtilities frameOfUIElement:uiElement]]; [tempOverlayElements addObjectsFromArray:[self overlayChildrenOfUIElement:uiElement index:index]]; } } return [tempOverlayElements copy]; } For some AXGroup the children are found. For some they are empty. I cannot figure out why. Does anyone have an idea what I'm doing wrong?
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147
May ’25